---
description: Learn how Booker can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Booker Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Booker](/software/90769/booker)

# Booker

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> Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.
> 
> Verdict: Rated **4.1/5** by 981 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Booker

Scheduling: Managing your spa or salon booking calendar is simple with Booker's all-in-one tools. Sync in real time to the Business app to run your business from the palm of your hand.  &#10;&#10;Consumer Booking: Let clients book anytime, anywhere with online scheduling and an AI assistant handling texts and appointments 24/7. Booker businesses can even connect with new clients by listing in the Mindbody app. &#10;&#10;Payments: Run quick, easy transactions right from your phone, and streamline in-store purchases with an integrated POS system. Sell gift cards, memberships, and packages while simplifying payments and improving sales reporting. &#10;&#10;Staff payroll: Flexibility is key when processing payroll. Booker offers different pay types from standard hourly to commission-based, per-service fees, bonuses, and blended options that will meet your needs. &#10;&#10;Marketing: Promote your services with a branded booking experience to convert drop-ins and engage regulars with targeted emails. Grow referrals and reviews with built-in tools. &#10;&#10;Operations: With an all-in-one solution like Booker, everything you need to run and grow your business is integrated right into your software. Reduce admin time and run your business your way with features designed to save you time every day.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 981 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindbody
- **Location**: New York, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$139.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Flexible plan options for every salon \&amp; spa. Explore the features to find the plan that works for you.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Automated Scheduling
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal

## Integrations (7 total)

- Clover
- Google Analytics 360
- Google Calendar
- Keap
- Mailchimp
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software)

## Related Categories

- [Spa Software](https://www.getapp.co.nz/directory/69/spa-management/software)
- [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software)
- [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software)
- [Salon Software](https://www.getapp.co.nz/directory/212/salon/software)
- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)

## Alternatives

1. [Calendly](https://www.getapp.co.nz/software/102609/calendly) — 4.7/5 (4108 reviews)
2. [Google Calendar](https://www.getapp.co.nz/software/91461/google-calendar) — 4.8/5 (4161 reviews)
3. [Vagaro](https://www.getapp.co.nz/software/103275/vagaro) — 4.7/5 (3640 reviews)
4. [Goldie](https://www.getapp.co.nz/software/2061688/goldie) — 4.8/5 (1163 reviews)
5. [Acuity Scheduling](https://www.getapp.co.nz/software/91169/acuity-scheduling) — 4.8/5 (5747 reviews)

## Reviews

### "Perfect for businesses" — 5.0/5

> **Tanisha** | *29 October 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive. I would recommend that you give it a try today.
> 
> **Cons**: Creating packages and reports could be alot less hassling..  work needed as it relates to credit card processes.

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### "Using it for our Med Spa" — 5.0/5

> **Michael** | *24 September 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use so, easy to train.  In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.
> 
> **Cons**: We were previously Salon Iris customers and I am a programmer.  With access to the database on that system I could run queries on anything in the database.    Booker does not provide access to the SQL database so that is not possible.  I do however have all of the reports that I need.&#10;&#10;Also, it would be nice to have the ability to set access a little more granular.  For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.
> 
> Booker does what we need, support has always been responsive and it is easy to use.

-----

### "Booker software for RMT use" — 3.0/5

> **Tonja** | *16 October 2024* | Alternative Medicine | Recommendation rating: 8.0/10
> 
> **Pros**: E-commerce and online booking options are great, easy to use and customer service is very responsive.
> 
> **Cons**: Price is high and software does not have built in clinic insurance or client record management. Doesn't integrated with Moneris unless you pay for a 3rd party gateway
> 
> Basically it's very user friendly, but  I've needed to also use a client management software as well.

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### "Just switched BACK to Booker from another booking software" — 4.0/5

> **Celeste** | *25 July 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.
> 
> **Cons**: The customer support could be faster and more helpful.  The client end of scheduling could be easier for the client.
> 
> We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over.  It was one of the worst decisions we have made.  After 4 months of giving it our best try and  much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made.  Booker is the BEST platform for service based booking and the back end reporting of that kind of business.  I do wish their customer service was as good as the other one we tried but it is not nearly as responsive.  We are happy to be back though\!\!

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### "Frustrated user of six years" — 2.0/5

> **Ella** | *31 December 2019* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: All the features they supposedly offer.
> 
> **Cons**: No customer support, terrible training, and my staff does not feel like it’s easy to use. It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more. They seem to be prompt when they’re selling you something to add cost to your service but not when you need help. And their support has no solutions or work around options.
> 
> I’ve been using this software for six years the features seem promising but the reality of them are not easy to use and implement or take too long for customer service. It is not customizable for a large scale salon and that is not what bothers me the most, it’s when you call Support and they have no solutions except we don’t do that. And I mean repeatedly that is what I get from their Support team.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/90769/booker)

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| en | <https://www.getapp.com/customer-management-software/a/booker/> |
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| en-CA | <https://www.getapp.ca/software/90769/booker> |
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| en-NZ | <https://www.getapp.co.nz/software/90769/booker> |
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| pt | <https://www.getapp.com.br/software/90769/booker> |
| pt-PT | <https://www.getapp.pt/software/90769/booker> |

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