Jobber

It’s flexibility to our multi trade business it allows us to customise to sure each and every type of servcies, from regular window cleaning to one-off big construction projects.

I feel the limit on the number of users should be higher considering the amount you pay on the top tier plans. You can add additional users at additional cost which i don’t feel is priced low enough. I also feel that some of the new features they are implementing should not be additional cost and should be included as part of the grow plan.

Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.

Customer communications are automated and scheduled. Collections are practically eliminated. Quoting, Booking, Scheduling, Assigning tasks, Invoicing and collecting payments is all so much easier. and it all integrates with QBO!

The inability to consolidate customer database duplicates. Having to rename a customer that already exists in QBO. My database is QBO is a mess. I have too many duplicates of the same customer.

THE LOOK & FEEL - FUN TO USE...I like the way the control panel is set up.

VERY CONFUSING - REOCCURRING SERVICES SETUP- INVOICING FROM A JOB CAN SOMETIMES CREATE DUPLICATES - I FIND MYSELF REFUNDING EVERYDAY THE CREDIT CARD FEES JUST KEEP ADDING UP!!!