About Jobber
Jobber helps home service businesses provide a seamless customer experience and keeps jobs on track, from the customer’s request to the moment you’re paid.
Jobber is customizable to fit your process, no matter what industry you’re in. Efficiently schedule jobs, optimize routes, send quotes and invoices by text, and get paid on-site. With a mobile app, simple setup, and free 1-on-1 training, you’ll be running a more efficient business in no time.
Get more done without having to hire additional staff. Send customers automatic appointment reminders, optimize routes, and give your crew the job details they need through the Jobber app.
Keep jobs on track without all the micro-management. See exactly where crews are and get notified when a job’s done. Jobber helps you gather more information about each completed job, so that you can easily fine-tune your process to improve and grow.
When customers call with questions about their service, you’ll be ready with answers. See a complete customer history that’s organized and accessible from anywhere, and take payments instantly in-person, online within 24 hours, or automatically every month.
With a mobile app, free 1-on-1 training, and simple setup, Jobber helps you save time while delivering 5-star service. Try it free for 14-days.
Pricing starting from:
US$35.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jobber
Devices
Business size
Markets
Australia, Canada, United Kingdom, Ireland, New Zealand, United States and 1 others
Supported Languages
English
Pricing starting from:
US$35.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jobber: 185
Alternatives
Housecall Pro
Buildertrend
Service Fusion
Tradify
Reviews
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- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jobber is the BEST
Reviewed on 2/02/2019
I first started using jobber almost 5 years ago when I decided to test out the free trial. Since...
I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.
Pros
-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.
Cons
Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.
Response from Jobber Software
Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.
Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.
Thanks again for taking the time to leave a review :)
- Industry: Utilities
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall a great program
Reviewed on 19/05/2020
Ease of use and quickly putting in jobs. Could do a lot better if their software handled client...
Ease of use and quickly putting in jobs. Could do a lot better if their software handled client credit on account and texting freestyle and dropped their monthly payment to more reasonable price for small business to use.
Pros
Great look and ease of use. Works on all devices.
Cons
Compared to other programs like this, The cost for options is quite high. They are pushing more to have credit cards processed through them and have done away with paypal payments. There is only texting of canned messages. My biggest issue. Over all though the $130.00 a month for half way decent options is to high. If you pay a full year in advance then that price goes to 99.00 a month. So charging you 30 more paying by the month is another down fall for this software. To pay in advance for small business it penalizes them. Another downfall is how it handles your clients that over pay or pay in advance by applying credit to their account. I does not handle this very well at all!
Response from Jobber Software
Hi Joel, thank you for your review and this feedback. We'd like to make sure you're getting the most value of your plan so it's more than worth your monthly investment. Please reach out to our Success Team via phone (1-888-721-1115), chat, or email ([email protected]), and we'll do our best to make sure you're getting the most value out of Jobber. We'd also like to collect some additional feedback around what could be more helpful for your business, and do our best to potentially offer some alternative workflows that work best for you and your team. Thank you again for your feedback!
- Industry: Design
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jobber fits most needs for service/field type scheduling work
Reviewed on 21/06/2022
Great experience and would recommend it for most companies who utilize field/service type staff...
Great experience and would recommend it for most companies who utilize field/service type staff that requires trips to properties. Very easy to use for office staff and mostly easy to use for field staff.
Pros
- Easy to deploy
- Syncs with Quickbooks
- Many views to view work with filtering options
- Ability to limit worker's capabilities
- Ability to allow customers to request work
- Ability to send quotes/invoices (though we used QB for this)
- Scheduling was a breeze
Cons
- Phone app was not as intuitive as I liked from a UX/UI standpoint, but we overcame that hurdle
- Recurring jobs can be difficult to delete and when you have many it can cause more harm than good. It is built more for one-off jobs currently in my opinion.
Alternatives Considered
Housecall ProReasons for Switching to Jobber
The features fit our needs better and the UX/UI seemed to be better.Response from Jobber Software
Hi Troy! Thank you very much for taking the time to send us a review. We are very happy to hear that Jobber is meeting your business needs. We would also love to hear more about how we could improve Jobber's UX/UI, so please feel free to reach out to our Support team at 1-888-721-1115 opt 2, [email protected] or via our live chat.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
BUYER BEWARE - live in this product for the trial so you don't have the same experience I did!
Reviewed on 25/04/2022
BUYER BEWARE - the customizations for the Jobs and Client Form are lacking. I signed up for a...
BUYER BEWARE - the customizations for the Jobs and Client Form are lacking. I signed up for a yearly subscription encouraged by the videos BUT Between the spring rush of mulch jobs and starting off the season, I was at 21 days before realizing this issue and Jobber IS HOLDING MY MONEY HOSTAGE and will make over $2k off of me as a customer who has not and cannot use their solution. We have not run any customer data Jobber or processed any payments with the service. They are deciding to stand behind their 14 day free trial or suggesting that I should have signed up monthly. I am leaving feeling like they are not pro small-business when my concerns were valid. I admitted it was my fault and I should have realized this issue between Jobber, my website design, and myself quicker... BUT I had hoped reasonableness would prevail because I did not even use the service because we could not get out of the starting gate but in this case IT DID NOT.
Pros
The structure is there is you do not need customizations, but the ability to tune the nobs behind the curtain is lacking.
Cons
They are not pro small-business. When I realized the customizations I needed did not exist or would have to be jerry-rigged together I let them know we could not proceed and they have held my money captive over it.
Response from Jobber Software
Hi Bill, thank you for sharing your feedback with us.
I'm sorry to hear that Jobber was not the right fit for you. We have actively shared your feedback with our developers, specifically regarding product customization.
Our team has been in touch with you to resolve your specific situation.
Wishing you all the best.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this Software
Reviewed on 2/06/2022
Love the software. Best decision we've made.
Love the software. Best decision we've made.
Pros
Works great at scheduling, quoting, generating new leads, invoicing, and payment. What I love most is the integration partnerships that Jobber has to make home service businesses more efficient and profitable. Awesome and helpful customer service.
Cons
I wasnt told that in order to use the Instant Payout feature that you had to have 10,000 in processed Jobber Payments. That was a hassle when we first signed up because we were just ahead of peak season. We quickly made that mark in a month so that issue was solved.
Response from Jobber Software
Hi Carita, we're so glad to hear that you are enjoying using Jobber and finding extra value in our partnerships, and working with the support team! Thanks for trusting us with your business and we hope you have a great weekend!
Jobber FAQs
Below are some frequently asked questions for Jobber.Q. What type of pricing plans does Jobber offer?
Jobber offers the following pricing plans:
- Starting from: US$35.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Jobber offers 3 plans with different available features and numbers of users per plan. Jobber Core starts at just $35/mo (annual plan) Jobber Connect starts at $105/mo (annual plan) Jobber Grow starts at $211/mo (annual plan)
Q. Who are the typical users of Jobber?
Jobber has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Jobber support?
Jobber supports the following languages:
English
Q. Does Jobber support mobile devices?
Jobber supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jobber integrate with?
Jobber integrates with the following applications:
Authorize.Net, Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, Quickbooks Online, Square Point of Sale, Stripe, Zapier
Q. What level of support does Jobber offer?
Jobber offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Jobber.
