Jobber

Jobber is an excellent company, I repeat, EXCELLENT. As the top player in their space, Jobber knows what works and what does not. The part you may get the most value from is through the engagement of the Jobber community. It is hard to really put a price on the value that brings. When it comes to the daily features needed to operate a successful service business, Jobber has them all (almost!).

A direct scheduling page! Goodness if Jobber had this it would have been a great choice for us. I get that sometimes a business should have a request vs. direct online booking, but times are changing! Speed is the name of the game. Lots of people just prefer to do everything they can on THEIR end rather than feel forced through a request feature. Give the power to the client! The only thing if this was at least an option for folks would make Jobber KING OF THE LAND.

The customer service people were great. The scheduling and time sheet function was quite easy to manage.

I began using the trial then I receive a call from one of there team and we go over the functions of the product. I asked them about the estimating process and if I could have primary headers and then sub categories and he said yes in the description section. The problem is there is no pricing function in the description area for estimating your job. So I call and they customer service says oh it won't do that it will all have to be entered in per line to do it that way. I then ask is there a way to have services cost not show on the final estimate and it does, but if you add any products that would be bought from a store those items also would end up not showing with a price. So your bid would end up as a sub total with everything combined or you have to show everything to get it to show. Now I have just given a free pass to the owners to pass my bid around to see what I charge per line item. I called them to address this 5 days after signing up based on sales persons information and when I call them to get a refund of the $104 I paid. I asked if I could speak to billing and oh guess what billing doesn't have a phone. So I asked for them to speak with them and I get told since I paid the money to get the discount to move out of the trial and have an account I don't qualify for the 14 day guarantee.

Also, the job form doesn't go along with the job from day to day. It resets to a new job form for each day. So you have to go back find the job in schedule and review there.