ShipStation

4.6 (900)
Write a Review!
The Shipping Software with the Most 5-Star Reviews

About ShipStation

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!


Key benefits of ShipStation

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)


Images

ShipStation Software - ShipStation Orders Grid w/ Order Sidebar
ShipStation Software - ShipStation Shipment Batches Page
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Shipping Rate Calculator
ShipStation Software - ShipStation Batch Label Creation
View 7 more
ShipStation video
ShipStation Software - ShipStation Orders Grid w/ Order Sidebar
ShipStation Software - ShipStation Shipment Batches Page
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Insights Dashboards
ShipStation Software - ShipStation Shipping Rate Calculator
ShipStation Software - ShipStation Batch Label Creation

Not sure about ShipStation? Compare with a popular alternative

ShipStation

4.6 (900)
VS.
Highly reviewed

Starting Price

US$9.99
month
€4.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

72
48

Integrations

25
228

Ease of Use

4.5 (900)
4.2 (14,856)

Value for Money

4.5 (900)
4.6 (14,856)

Customer Service

4.4 (900)
4.1 (14,856)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

WordPress

4.6
#1 Alternative to ShipStation
WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking,...

ShipWorks

4.4
#2 Alternative to ShipStation
ShipWorks is a multi-carrier solution that provides a unified way to compare rates, delivery methods, and schedules...

ShipBob

3.6
#3 Alternative to ShipStation
ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed...

FedEx Ship Manager

4.3
#4 Alternative to ShipStation
FedEx Ship Manager is a shipping software solution designed to enable high-volume shippers to automate the entire...

Reviews

Overall rating

4.6 /5
(900)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

Already have ShipStation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 900
Ryan
Ryan
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software, Great Support. Would Highly Recommend.

Reviewed on 25/02/2017

Shipstation tracks packages, manages inventory, labels, and shipping. integrates easily with many...

Shipstation tracks packages, manages inventory, labels, and shipping. integrates easily with many different platforms (eBay, Amazon, Shopify, Etsy, ETC.) Ship station can also automate most client communications including eBay feedback, email marketing, messages, and much more. It's like having a custom built CRM that was specifically design for ecommerce / marketplace sellers. It's not something you HAVE to have; almost everything it does can be done manually. Trust me when I say that once you do use it,- you will wonder how you ever lived without it.

Pros

- Customer service is awesome (live chat, phone, email, etc) You're also assigned your own dedicated representative that learns your business model & account. Helpful since they will learn your account over time with you.
- It's inexpensive compared to similar software.
- This a pro AND a con (see below) but you also get a free stamps.com account with Shipstation. In reality its stamps.com that handles your USPS labels (that includes billing for shipping).
- The software just works. It does it's job and it does it extremely well.

Cons

- Don't get why PayPal isn't offered as payment source to ship labels / pay monthly fees. (I ended up just getting paypal business debit card)
- Wish they revamped the pricing structure. If your selling 500-600 avg. each month. Your being charged the same each month for someone that sells 1400-1500 products. Seems to me a pricing structure: 100 / 250 / 500 / 1000 / 2000 / 5000 would make more sense and entice more lower volume sellers to use it.
- SS & stamps.com - The only problems I have had were due to stamps.com and not Ship station. When this happens, you have to reach out to stamps.com for support which can be like pulling teeth. This means your sometimes having to call/email 2 different companies if your having problems with something.
- No offline/desktop version of the software.

Marc
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Platform to work on your e-commerce orders.

Reviewed on 14/04/2023

Works great to get all your orders fulfilled. We are very satisfied with that aspect. We do not...

Works great to get all your orders fulfilled. We are very satisfied with that aspect. We do not intend to change away from it.

Pros

The easy to gather all the orders from different selling channels into one tool. No extra entering of shipping information and I like how it does verify all your addresses.

Cons

The Magento Module has issues. Live Rates do not just transfer from Shipstation to the website. It ends up being $0 for shipping that gets charged to our customers. I had to deactivate that functionality.

Alternatives Considered

ShippingEasy, ShipWorks, Easyship and Shippo

Reasons for Switching to ShipStation

I was refered to it as a reliable tool to get shipping done. Unlimited shipping channels can be added.
Jordan
Jordan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Put your money and time somewhere else!

Reviewed on 13/07/2023

I would stay away from them completely unless they hire new staff and rebuild their software and...

I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team. They are unresponsive, lack knowledge, and always point their finger at someone else as the root cause of the issue, even when it ultimately comes down to their poorly written software.

Pros

When we implemented it, it was a big step up from ShippingEasy in terms of feature set and ease of use.

Cons

Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting waiting for 6+ months for them to actually fix it so that you can get orders out without the fear that things are not going to work.

Sahar
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A must for completing orders from multiple platforms

Reviewed on 22/12/2021

Really love how Shipstation is available on computers or mobile, making it easy to check for new...

Really love how Shipstation is available on computers or mobile, making it easy to check for new orders wherever you are.

Pros

In today's eCommerce industry, brands have to be listed on multiple marketplaces to survive and it's hard to keep track of all orders without a hub. ShipStation is the perfect hub to see orders from every single marketplace, without needing to login to every back end individually. The discounts with ShipStation are comparable to their competitors.

Cons

If you go over 500 shipments a month, your monthly bill with them will increase. We sometimes buy labels from Shopify because the discount per package is cheaper. Wish there was a way to quickly import orders without having to build a document to use ShipStation to send out marketing materials.

Daniel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Central shipping hub for all ecommerce, including Walmart Marketplace

Reviewed on 6/04/2021

Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming...

Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming in from my various storefronts (Walmart, Ebay, WooCommerce). I love the ability to instantly print to my thermal printer instead of having to ctrl+p, it saves a few seconds each order which adds up very quickly. I also like that it usually will tell me if another form of shipment is less expensive than my defaults.

Pros

It integrates with Walmart Marketplace. Currently no other shipping software works with Walmart. That said, it really is a good product.

Cons

Doesn't fully integrate with Etsy. It can import orders but is not able to add gift receipts. This is probably an issue more on Etsy's side, but as it is now, I still have to use Etsy's store interface to fulfill orders.

Alternatives Considered

Pirate Ship and Shippo

Reasons for Switching to ShipStation

It was the only one that integrates with Walmart Marketplace.
Showing 5 reviews of 900 Read all reviews

ShipStation FAQs

Below are some frequently asked questions for ShipStation.

ShipStation offers the following pricing plans:

  • Starting from: US$9.99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Starter - $9/month Bronze - $29/month Silver - $49/month Gold - $69/month Platinum - $99/month Enterprise - $159/month

ShipStation has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ShipStation supports the following languages:

English

ShipStation supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ShipStation integrates with the following applications:

Adobe Commerce, BigCommerce, Brightpearl, CS-Cart Store Builder, Finale Inventory, Freestyle Solutions, Mailchimp, PayPal, PrestaShop, QuickBooks Online, QuickBooks eCommerce, Scout APM, Sellbrite, Shift4Shop, Shipwire, Shopify, SparkPay, Square Point of Sale, Squarespace, Stitch Labs, SureDone, Volusion, WooCommerce, Xero, Zapier

ShipStation offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for ShipStation.