--- description: Learn how Neon CRM can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Neon CRM Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Association Management Software](/directory/165/association-management/software) > [Neon CRM](/software/90665/neoncrm-by-z2-systems-inc) # Neon CRM Canonical: https://www.getapp.co.nz/software/90665/neoncrm-by-z2-systems-inc Page: 1 / 26\ Next: [Next page](https://www.getapp.co.nz/software/90665/neoncrm-by-z2-systems-inc?page=2) > Neon CRM is the modern choice for small and midsize nonprofits. Gain a 360° view of your supporters by unifying your tools and data, allowing you to automate outreach, reclaim your time, and build the personal connections that drive real, sustainable growth. > > Verdict: Rated **4.3/5** by 618 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Neon CRM \- Cultivate Lifelong Donor Loyalty: Gain a 360° view of every supporter. By unifying all data and tools in one place, you can build the authentic, personal connections that turn one-time donors into long-term champions. - Drive Revenue with Frictionless Forms: Boost conversion rates for donations, event registrations, and memberships with intuitive, mobile-responsive online forms designed to maximize impact. - Scale Your Fundraising, Not Your Workload: Personalize outreach at scale and streamline donation management. Reach more people with the right message at the right time to keep your mission moving forward. - Reclaim Your Time Through Automation: Put your manual tasks on autopilot. Automate personalized emails and workflows to keep supporters engaged without burning out your team. - Turn Data into Actionable Strategy: Ditch the spreadsheets for powerful and intuitive reporting. Access the insights you need to make data-backed decisions that grow your programs and your impact. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 618 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Neon One - **Location**: Chicago, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - AI Copilot - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Application Management - Attendance Management - Attendance Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation ## Integrations (15 total) - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - Praetorian Guard - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Association Management Software](https://www.getapp.co.nz/directory/165/association-management/software) ## Related Categories - [Association Management Software](https://www.getapp.co.nz/directory/165/association-management/software) - [Donation Management Software](https://www.getapp.co.nz/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.co.nz/directory/169/fundraising/software) - [Membership Management Software](https://www.getapp.co.nz/directory/171/membership-management/software) - [Charity Software](https://www.getapp.co.nz/directory/775/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.co.nz/software/91736/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Givebutter](https://www.getapp.co.nz/software/114523/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.getapp.co.nz/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.getapp.co.nz/software/2035471/network-for-good) — 4.6/5 (937 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.getapp.co.nz/software/103387/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) ## Reviews ### "A powerful CRM system for small businesses" — 4.0/5 > **Stephanie** | *13 November 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I enjoy making reports and filling out forms. Adapting an existing form to my requirements and developing a report to go along with it. It's incredible how many tools are available. Despite working with a CRM consultant, I can use various resources to find things out. > > **Cons**: While the steps may not always be obvious, any questions you have can be answered by visiting the Help Center or chatting with a representative. Filtering reports requires some practice, but the power to make personalized reports more than makes up for it. > > We were able to consolidate membership, event, fundraising, and accounting data with the assistance of Neon's centralized database. The fact that we can generate almost any report has greatly increased the value of this information in helping us achieve our aims and ambitions. ----- ### "Strong Constituent/Donor Management and Fundraising Tools, but Missing a Mobile App" — 4.0/5 > **Kate** | *6 March 2026* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: Neon CRM has strong tools for donor management and organizing supporter information. The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them. This makes it easier to set fundraising goals and track progress over time. The workflow automation is another highlight. It allows me to set notifications, such as reminders when installments might be expected, and to automatically place contacts into groups based on actions like attending events. This helps keep engagement organized without constant manual tracking. I also appreciate that the platform includes email campaign tools and customizable user accounts, which allow different team members to access and manage data appropriately. Overall, the platform provides good value for money considering the range of features available for nonprofits. It also has great security of data and customer support is timely. > > **Cons**: The duplicate management tools could definitely be improved. In practice, the system sometimes flags contacts as duplicates simply because they share an address, such as people who work at the same organization. At the same time, it occasionally misses actual duplicates. It can also be frustrating that certain imports cannot be deleted once they are uploaded. Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer. Improvements in customer support documentation or troubleshooting around duplicate management would also be helpful. > > We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make it a powerful tool for nonprofit operations. The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information. That said, the initial setup required a significant investment of time for our organization. While the system provides many helpful features and solid value for money, the lack of a mobile app and challenges with duplicate management remain notable drawbacks. Overall, I would rate my experience with Neon CRM around a 7 out of 10. ----- ### "Neon CRM – A Solid Choice" — 4.0/5 > **Roberto** | *27 April 2026* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: I appreciate the robustness of the reporting available to us. I also appreciate the ease with which we are able to create and track memberships. > > **Cons**: The event module is better suited for organizations who host a few smaller events but is inferior to other event platforms for larger, more frequent events. > > Overall it has helped us to consolidate information about our donors and members which has been a great help. ----- ### "Works well enough" — 3.0/5 > **Amanda** | *13 February 2026* | Nonprofit Organisation Management | Recommendation rating: 5.0/10 > > **Pros**: Fairly user friendly - good built in onboarding materials. One place to keep all information and event registrations. Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs. > > **Cons**: Feels clunky compared to other CRMs I have used. Quite basic, does not allow for as much customization of reports and fields as I would like. Also would like more ability to work directly in the CRM with my fellow development and communications colleagues. Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily accessible to run in reports which is a real pain as I have to make a report and then go into the individual donor profiles to find the additional info I need and enter it manually. > > I've used a few different CRMs while working in nonprofits and I'd say Neon is in the middle of the pack. It can be clunky and cumbersome to work with - not the most intuitive but once you become familiar with the platform it does what we need it to as a small non-profit. Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to be able to coordinate info so can easily work around the limitations with a couple of extra steps. ----- ### "Neon CRM is a great platform for the money" — 5.0/5 > **Malissa** | *3 March 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: it is fairly easy to use and has most of the features we need. we have been working with a consultant who has helped us make better use of the product > > **Cons**: some of the reporting is hard to get to pull what you are really after, though it has gotten way better > > we have been using Neon CRM since mid 2019 and it has come a long way. They are constantly adding features and listening to the needs of the clients. Most of what i know about Neon CRM is self taught in just clicking buttons and figuring it out and by watching the Neon Academy help demos. Overall, i only have good things to say ----- Page: 1 / 26\ Next: [Next page](https://www.getapp.co.nz/software/90665/neoncrm-by-z2-systems-inc?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/90665/neoncrm-by-z2-systems-inc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data