Vend

Run the world's best retail with Vend point-of-sale system.

4.3 /5 (212 reviews) Write a Review!

Vend Overview

What is Vend?

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

It’s fast, intuitive and works on any device, so you can focus on making your customers happy and not on your technology. Whether you’re on a Mac, PC or iPad, Vend’s responsive sell screen works beautifully and looks great. Vend works offline so you can continue selling even when the internet goes down. Vend automatically resyncs your sales once you’re back up online.

Vend works with a wide range of hardware. Simply plug in a network receipt printer, connect a barcode scanner, and you’re set. It might even work with printers, cash drawers & barcode scanners you already own.

*NEW* Customers can check into your store on their mobile phone and pay using their PayPal account. Reach over 100 million PayPal users and get to know your customers better.

Take a free 30-day trial of Vend today. No credit card required. No commitments.

Vend Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Subscription
Value for money

Free 30-day trial. No credit card required. No commitment.


Vend Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

POS software, inventory management, ecommerce & customer loyalty
Sell in-store & on-the-go with Vend Register for iPad
Take the guesswork out of retail with Vend Reporting
Sell online with Vend Ecommerce
Accept payments easily
Vend video Vend screenshot: POS software, inventory management, ecommerce & customer loyalty Vend screenshot: Sell in-store & on-the-go with Vend Register for iPad Vend screenshot: Take the guesswork out of retail with Vend Reporting Vend screenshot: Sell online with Vend Ecommerce Vend screenshot: Accept payments easily

Vend Reviews

Vend Reviews

Overall rating
4.3
/
5
Excellent
122

Very good
60

Average
15

Poor
3

Terrible
12

Value for Money
4.2
Features
4.1
Ease of Use
4.4
Customer Support
4.2
86% recommended this app
Daniel P.

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our...

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.


Jim W.

Completely streamlined the way we do business

Thorough reporting, cost effective, reduces our workload. Easier management of inventory.


Peter D.

Staff that enter in new stock items, are also be granted access to All your sales history

We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!

Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc.

Well that is my only Con .

(Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .

For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.


Lynda L.

Very easy to set up, navigate and get customers checked out quickly

Being able to set up quickly, access from the cloud and use on multiple devices are jut some of the benefits to me.


Alan L.

It solves all of the problems I have as a retailer

I achieved fast checkout because all the product are loaded in inventory,
but perhaps the most important is that I have increased the accuracy of reporting drastically


Daniel P.
Industry: Food & Beverages

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business.

Used Daily for 2+ years
Reviewed on 5/06/2018
Review Source: Capterra

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros

Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Cons

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Response from Vend

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jim W.

Completely streamlined the way we do business

Used Daily for 1+ year
Reviewed on 10/07/2018
Review Source: Capterra

Thorough reporting, cost effective, reduces our workload. Easier management of inventory.

Pros

I absolutely love the multi-store functionality of Vend. We used to have to create multiple transfers because our previous software was not cloud based and did not communicate between stores. It was a huge headache to manage two completely separate inventories. Vend solved this problem and cut our work load in half. Our inventory counts are now far more accurate and easy to facilitate.

The interface is extremely user friendly, and new employees typically need very minimal training to become proficient completing transactions. The reporting is absolutely fantastic and thorough. The thorough reporting has allowed us to order product far more efficiently and accurately than before.

The price is reasonable, the customer support is fantastic.

Cons

I really can't think of much negative to say about Vend. We have had a great experience with Vend, and all of the issues that we have had were successfully resolved in short order by the outstanding on-boarding and support teams.

Response from Vend

Hey Jim, thank you for your glowing review of Vend POS! We're delighted to hear that you're so pleased with Vend point of sale software and that you've had a great experience with our team. Have a wonderful day! Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Peter D.
Industry: Consumer Goods
Company size: 2-10 Employees

Staff that enter in new stock items, are also be granted access to All your sales history

Used Daily for 1+ year
Reviewed on 21/02/2017
Review Source: Capterra

We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!

Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc.

Well that is my only Con .

(Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .

For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Pros

Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Cons

Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?".
For me it is.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Lynda L.

Very easy to set up, navigate and get customers checked out quickly

Used Daily for 2+ years
Reviewed on 7/06/2018
Review Source: Capterra

Being able to set up quickly, access from the cloud and use on multiple devices are jut some of the benefits to me.

Pros

The ease in setting up an online store and having the actual inventory be available is amazing. Being able to set if you want items available online or not is a plus, as being able to set a product with unlimited inventory so that it is still available to order online, even if you physically sell out of the item. This is great for quick to order in products.

Cons

It would be nice to have better integration between my POS system on the iPad, so that I could use a receipt printer and auto-cash drawer without using a PC setup.

Response from Vend

Hey Lynda, thank you for your review of Vend POS! Very happy to hear that you have found Vend so easy to use. If you need any assistance with your hardware setup please reach out to our support team. You can submit a ticket (or a feature request) anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Alan L.
Company size: 11-50 Employees

It solves all of the problems I have as a retailer

Used Daily for 1+ year
Reviewed on 9/06/2018
Review Source: Capterra

I achieved fast checkout because all the product are loaded in inventory,
but perhaps the most important is that I have increased the accuracy of reporting drastically

Pros

What I like about vend its is well designed user interface. But perhaps the most important is the ease of use, you can get the gist of it in about 20 minutes, and for more complex tasks it still would not take long to learn

Cons

I guess it's that for more detailed accounting id have to connect it to another software. so for example i have other expenses like utilities dont figure in the vend reporting, so the GP figures for instance are not fully accurate.

Response from Vend

Hey Alan, thanks for your review of Vend POS. Our teams work hard to make sure that Vend is easy to use and quick to learn, so we're happy to hear that you feel that way! Vend has a number of integrations including with Xero's powerful accounting software that you may want to look into. If you'd like to give us more details on a specific feature you'd like to see in Vend, please use this link https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375 to submit a feature request. All the best, Lucia (Vend's Community Manager)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 212 user ratings
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Vend Pricing

Vend Pricing

Starting from
US$99.00/month
Free Trial
Subscription
Value for money

Free 30-day trial. No credit card required. No commitment.

Free 30-day trial. No credit card required. No commitment.

Value for Money
4.2/5
Based on 212 user ratings
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Vend Features

Vend Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.1/5
Based on 212 user ratings
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Categories

Additional information for Vend

Additional information for Vend

Key features of Vend

  • Customers - Track customers with flexible reporting tools
  • Dashboard - Instant snapshot of all sales & products
  • Inventory - Simple purchase orders, transfers & stock-takes
  • Operates from any device with a web browser
  • Payments - Compatible with credit card & mobile payments
  • Products - Easily add, edit & remove products
  • Simple set up & free 30 day trial
  • Works offline
  • Works with equipment you already own
  • iPad POS - free app from the App Store

Benefits

* Create memorable customer experiences and seamless sales in-store, online or on-the-go.
* Open an online store in minutes with Vend Ecommerce. Never oversell with seamless inventory syncing across all of your channels.
* Choose from the world’s leading providers for integrated payments, or stick with what you currently have. However your customers choose to pay, you can easily make the sale with Vend.
* Improve efficiency, automate your hardest jobs and gain visibility into your stock with Vend inventory management.
* Build your customer database and increase your customer loyalty with Vend.
* Take the guesswork out of retail with Vend reporting, and get actionable insights into your key numbers.
* Add-ons for every industry mean you can unlock the power of the cloud with Vend.

Vend FAQs

Vend FAQs

Below are some frequently asked questions for Vend.

Q. What type of pricing plans does Vend offer?

Vend offers the following pricing plans:

Starting from: US$99.00/month

Pricing model: Subscription

Free Trial: Available

Free 30-day trial. No credit card required. No commitment.

Q. What are the main features of Vend?

Vend offers the following features:

  • Customers - Track customers with flexible reporting tools
  • Dashboard - Instant snapshot of all sales & products
  • Inventory - Simple purchase orders, transfers & stock-takes
  • Operates from any device with a web browser
  • Payments - Compatible with credit card & mobile payments
  • Products - Easily add, edit & remove products
  • Simple set up & free 30 day trial
  • Works offline
  • Works with equipment you already own
  • iPad POS - free app from the App Store

Q. Who are the typical users of Vend?

Vend has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does Vend support?

Vend supports the following languages:

English

Q. What type of pricing plans does Vend offer?

Vend has the following pricing plans:

Subscription

Q. Does Vend support mobile devices?

Vend supports the following devices:

iPad

Q. What other apps does Vend integrate with?

Vend integrates with the following applications:

Collect Loyalty, Deputy, Orderhive, QuickBooks Online, Stitch Labs, Timely, Unleashed Software, Workato, Xero, ecomdash

Q. What level of support does Vend offer?

Vend offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials