--- description: Learn how Insightly can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Insightly Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Insightly](/software/90563/insightly) # Insightly Canonical: https://www.getapp.co.nz/software/90563/insightly Page: 1 / 27\ Next: [Next page](https://www.getapp.co.nz/software/90563/insightly?page=2) > Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly is trusted by more than a million users worldwide. > > Verdict: Rated **4.0/5** by 654 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Insightly Build and Convert Sales Pipeline Convert quality leads to opportunities, actively manage every step from opportunity to close, and grow your business faster than ever. Increase Productivity By supporting intuitive, automated, and scalable processes, teams are empowered to close deals and deliver services faster and more efficiently. Build Lasting Customer Relationships Show customers and prospects you know them by capturing the right information about every interaction and using your data to deliver great experiences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 654 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Insightly - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Plus $29/user/month (billed annually) Professional $49/user/month (billed annually) Enterprise $99/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Assignment Management - Batch Processing - Budgeting/Forecasting - Business Card/Badge Scanning - CRM - Calendar Sync - Calendar/Reminder System - Campaign Management - Collaboration Tools - Commenting/Notes - Commission Management - Configurable Workflow - Contact Database ## Integrations (118 total) - 123FormBuilder - ActiveCampaign - ActiveDEMAND - Acuity Scheduling - Aircall - AnyMeeting - Asana - Benchmark Email - Bidsketch - BookingSync - Box - Brevo - CallRail - Campaign Monitor by Marigold - Chargebee ... and 103 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) - [Contact Management Software](https://www.getapp.co.nz/directory/337/contact-management/software) - [Sales Force Automation Software](https://www.getapp.co.nz/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.co.nz/directory/339/lead-management/software) - [Social CRM Tools](https://www.getapp.co.nz/directory/558/social-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6973 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18782 reviews) 5. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5822 reviews) ## Reviews ### "Excellent CRM" — 5.0/5 > **Sai** | *19 July 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Insightly is an exceptional CRM platform that allows sales, customer success teams to be efficient and collaborative. Reports and insights are easy to generate. It is perfect for small businesses > > **Cons**: Some features and functionalities with customizable fields are limited when compared to other CRMs > > Our team’s experience with Insightly has been stellar ----- ### "Allows us to grow into our needs" — 5.0/5 > **Michelle** | *11 October 2022* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: It can be used in simple form or allows us to enable more features as our needs grow. > > **Cons**: There are certain limitations with customizability, but Insightly often addresses these and rolls out features updates. > > Great\! It suits our needs perfectly. ----- ### "Insightly highs and lows" — 3.0/5 > **Matthew** | *12 October 2022* | Management Consulting | Recommendation rating: 3.0/10 > > **Pros**: It is relatively intuitive easy to customise, easy to align to specific business needs. > > **Cons**: Effective linkage of the databases that sit behind the product. If i log an activity for a against a contact that is part of an organisation, that activity will not be visible under the organisation. This is a big miss. There needs to be total linkage between all databases that sit within the system. There should be a hierarchy from Organisation to Contact to Project to Opportunity etc etc. This causes significant issues when trying to track client experience. Reporting No reports are drillable - they are simply static reports limiting their use. I constantly find myself needing to export a report to Excel so I can build a pivot table to effectively use it. User interface The user interface is very old fashioned and clunky. This is not just a statement about look and feel. When i create a report i get a list of objects with certain data that changes on a regular basis. So I need to select the item from within the report and change the value. But I cant do this quickly from within the report. I need to click on the item which then loads a separate page for the record. Then I need to click into that record which show all of the fields for the entire record. Then I need to click on the field in question, change it and then save it. I then need to close that page down and go back to the report page and refresh the page before this change is visible. This is a terrible UI and UX for a modern product today that is now significantly behind the the currently expected standard. ----- ### "A modern and easy to use CRM that will save you time and budget" — 5.0/5 > **Kati** | *24 August 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The product is extremely easy to use and customize. The system is very smart and has many modern capabilities such as recognizing when there is an existing contact which in turn saves time and redundancies. Everything is very well connected together and the system makes links that show intel to grow off of. > > **Cons**: There are some minor glitches that can be fixed by refreshing the page but it does disrupt the flow. Pulling a report that connects multiple objects is also very tricky and sometimes impossible which then calls for a lot of manual work outside of the CRM that can be timely. > > We overall have been able to make many more sales because of the easy management of our opportunities. The system does a lot of work for us which gives us more time to sell and also makes sure we are providing professional service. ----- ### "Features of communication" — 4.0/5 > **Hanane** | *30 January 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Insight features a comprehensive feature set, and is easy to use, making it a popular choice for companies looking to streamline their operations and drive growth. > > **Cons**: Difficulty integrating other systems.... > > A very wonderful experience and still like you ----- Page: 1 / 27\ Next: [Next page](https://www.getapp.co.nz/software/90563/insightly?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/90563/insightly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data