BigContacts

Affordable CRM Software for Small Business

4.3 /5 (199 reviews) Write a Review!

BigContacts Overview

What is BigContacts?

With BigContacts, you can choose only the essentials to get started managing your contacts and can easily grow into more comprehensive features. Whether you're looking for a simple tool to organize your contacts or want a complete suite of business tools - we offer everything you need to Organize your Contacts, Manage Tasks, Track Opportunities & Manage Email Campaigns.

Best of all, you can access all your important contact information from any PC, Mac, Mobile Phone, or Tablet!

BigContacts Overview

Pricing

Starting from
US$5.00/month

Pricing options

Free Trial
Subscription
Value for money

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing


BigContacts Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

Seamless integration of CRM & Email Marketing software
A unique Contact Dashboard delivers a 360 degree view of your Prospects & Customers
Access important Contact information from any Mobile device
Track Meetings, Tasks and Birthdays with the Team Calendar
Automatically update social profile information using over 100 different sources
Seamlessly send & receive emails right from the Contact record
Track more Leads into Prospects & Convert more Prospects into Sales.
BigContacts screenshot: Seamless integration of CRM & Email Marketing software BigContacts screenshot: A unique Contact Dashboard delivers a 360 degree view of your Prospects & Customers BigContacts screenshot: Access important Contact information from any Mobile device BigContacts screenshot: Track Meetings, Tasks and Birthdays with the Team Calendar BigContacts screenshot: Automatically update social profile information using over 100 different sources BigContacts screenshot: Seamlessly send & receive emails right from the Contact record BigContacts screenshot: Track more Leads into Prospects & Convert more Prospects into Sales. BigContacts screenshot: BigContacts screenshot:

BigContacts Reviews

BigContacts Reviews

Overall rating
4.3
/
5
Excellent
92

Very good
86

Average
16

Poor
2

Terrible
3

Value for Money
4.4
Features
4.2
Ease of Use
4.4
Customer Support
4.3
89% recommended this app
Chuck G.

Highly Recommend

We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.


Dona G.

Ease of Use

Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.


Guy G.

Wayne Review

Great system to use


David K.

So far the better CRM

easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....


Alan B.

Great Product

This is a great platform and meets all of your contact management needs.


Chuck G.
Industry: Chemicals

Highly Recommend

Reviewed on 31/07/2015
Review Source: GetApp

We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.

Pros

This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed. All information is up to date and easy to find.

Cons

We have not expereinced any problems that were negative to our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Dona G.
Industry: Telecommunications
Company size: 2-10 Employees

Ease of Use

Used Daily for 2+ years
Reviewed on 19/11/2019
Review Source: Capterra

Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.

Pros

Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports.

Cons

No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.
Ability to look up a contact via telephone number.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Guy G.
Industry: Logistics & Supply Chain
Company size: 11-50 Employees

Wayne Review

Used Daily for 2+ years
Reviewed on 18/09/2020
Review Source: Capterra

Great system to use

Pros

Liked that it was easy to use and it flowed well for us.

Cons

Need to be able to add the address up front when creating a new contact. Right now you have to create the new contact and then go back in to edit to add the address.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

David K.

So far the better CRM

Reviewed on 27/01/2010
Review Source: Capterra

easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....

Pros

for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer.
The non tech people that use it are not having a difficult time, that is one of the major reasons we switched.

Cons

We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor.
I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what????

Response from BigContacts

David,

Thank you for the feedback. We have some great news for you as there appears to be some confusion regarding the marketing module.

You mentioned:
-------------------------------------------------------------
"the marketing portion of Bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that"
------------------------------------------------------------
We give you the ability to easily filter any group of contacts within BigContacts and have the list instantly populate for you in VerticalResponse so that you can schedule your email or postcard campaign. NO double entry of contact information needed at all. We would be happy to show you how this works in greater detail and encourage you to take advantage of our FREE best practice webinars to learn more. http://www.bigcontacts.com/best-practices-webinars-for-web-based-crm/

Rating breakdown

Ease of Use
Customer Support

Alan B.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Great Product

Used Daily for 1+ year
Reviewed on 16/08/2020
Review Source: Capterra

This is a great platform and meets all of your contact management needs.

Pros

Keeps me on task! It allows me to focus on the sales interaction and not on organizing my data.

Cons

No multiple points mapping program. Everything else is great!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 199 user ratings
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BigContacts Pricing

BigContacts Pricing

Starting from
US$5.00/month
Free Trial
Subscription
Value for money

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts.

You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge!

Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

Value for Money
4.4/5
Based on 199 user ratings
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BigContacts Features

BigContacts Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.2/5
Based on 199 user ratings
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Categories

Additional information for BigContacts

Additional information for BigContacts

Key features of BigContacts

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Benefits

BigContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

BigContacts FAQs

BigContacts FAQs

Below are some frequently asked questions for BigContacts.

Q. What type of pricing plans does BigContacts offer?

BigContacts offers the following pricing plans:

Starting from: US$5.00/month

Pricing model: Subscription

Free Trial: Available

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts. You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge! Go to this link to view more detailed pricing: http://www.bigcontacts.com/pricing

Q. What are the main features of BigContacts?

BigContacts offers the following features:

  • Custom Reports
  • Email & Text Alerts
  • Email Marketing Module
  • Email integration - capture all emails
  • Google Calendar Synchronization
  • Google Contact Synchronization
  • LinkedIn Integration
  • MailChimp Synchronization
  • Mobile Access
  • Outlook Calendar Synchronization
  • Outlook Contacts Synchronization
  • Sales Pipeline Managment
  • Skype Integration
  • Social Media monitoring
  • Task Management
  • Team Calendar
  • TeamChat - instant messaging
  • Twitter Integration

Q. Who are the typical users of BigContacts?

BigContacts has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does BigContacts support?

BigContacts supports the following languages:

English

Q. What type of pricing plans does BigContacts offer?

BigContacts has the following pricing plans:

Subscription

Q. Does BigContacts support mobile devices?

We do not have any information about what devices BigContacts supports

Q. What other apps does BigContacts integrate with?

BigContacts integrates with the following applications:

123FormBuilder, ActiveCampaign, ActiveDEMAND, Campaign Monitor, Constant Contact, HubSpot CRM, HubSpot Marketing Hub, Mailchimp, PieSync, Robly

Q. What level of support does BigContacts offer?

BigContacts offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials