---
description: Learn how Tender Support can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tender Support Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Tender Support](/software/90508/tender-support)

# Tender Support

Canonical: https://www.getapp.co.nz/software/90508/tender-support

> Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tender Support

 Public Forums: Create a branded public forum and shared discussion space for your customers that your users can access automatically when they log into your site.

 Organization: Send replies on the go with the mobile app, send canned replies using ECHO Templates, organize discussions into queues and apply filters, assign discussions to staff members.

 VIPs: Set up limited access to articles, discussions and prioritize discussions from your most important users.

 Customization: Use custom CSS and JavaScript, as well as Theming, to ad your colors and logo to your discussion site.

 Advanced Reporting: Track and view incoming discussions by week, month or year. See data such as response time, responder name, and resolution time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: ENTP

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing Details**: Free for 14 Days

Starter: $9

Standard: $49

Pro: $99
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Prioritisation
- Queue Management
- Real-Time Chat
- Self Service Portal
- Support Ticket Management
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3410 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18769 reviews)
4. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1716 reviews)
5. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1755 reviews)

## Reviews

### "feedback" — 4.0/5

> **Aldo** | *15 June 2022* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: the management and assign the tickets are excellent but I think that  probably needs to add more tracking and add some methodologies for tracking
> 
> **Cons**: when I started using this software has been very good but the GUI and the integrations do not have compatibility with all apps

## Links

- [View on GetApp](https://www.getapp.co.nz/software/90508/tender-support)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/tender-support/> |
| en-AE | <https://www.getapp.ae/software/90508/tender-support> |
| en-AU | <https://www.getapp.com.au/software/90508/tender-support> |
| en-CA | <https://www.getapp.ca/software/90508/tender-support> |
| en-GB | <https://www.getapp.co.uk/software/90508/tender-support> |
| en-IE | <https://www.getapp.ie/software/90508/tender-support> |
| en-NZ | <https://www.getapp.co.nz/software/90508/tender-support> |
| en-SG | <https://www.getapp.sg/software/90508/tender-support> |
| en-ZA | <https://www.getapp.za.com/software/90508/tender-support> |
| fr | <https://www.getapp.fr/software/90508/tender-support> |
| fr-BE | <https://fr.getapp.be/software/90508/tender-support> |
| fr-CA | <https://fr.getapp.ca/software/90508/tender-support> |

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