Docebo
About Docebo
Docebo is a learning management platform that helps businesses use artificial intelligence (AI) to accelerate content production, automate workflows, and improve the learner experience. It offers a wide range of features and solutions to engage customers, partners, and employees. The system includes modules for learning management, content creation, content marketplace, headless learning, and learning intelligence.
Docebo provides add-ons such as extended enterprise, mobile app publisher, and integrations with Microsoft Teams and Salesforce. With Docebo's services and strategic partnerships, organizations can build world-class learning programs tailored to specific needs across various industries, including IT, financial services, manufacturing, healthcare, government, restaurant and hospitality, education, and retail.
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- Industry: Industrial Automation
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customizable, professional, easy to use
Reviewed on 19/04/2024
Overall the product has helped us spend a lot less time with the logistics of learning, and lets...
Overall the product has helped us spend a lot less time with the logistics of learning, and lets learners work asynchronously in a lot of cases to get the information they need in a self-serve mode, making it much faster to onboard and educate employees and customers.
Pros
I like how we are able to create a professional learning environment and brand it to match with our corporate look. We are able to manage a lot of content and categorize it so that each different type of learner can find what they need
Cons
Some operations are repetitive and require a lot of clicks because certain areas of the site are aging compared to others and haven't been streamlined as much.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform with many features
Reviewed on 14/10/2024
Easy to work with, quick to learn. Thanks to Docebo's Community and Knowledge Base, I think anybody...
Easy to work with, quick to learn. Thanks to Docebo's Community and Knowledge Base, I think anybody can make it work.
Pros
There are many different features and even if something is not built-in, you can usually find a good workaround for it. In the last couple of years, Docebo is more focused on improving existing functionalities which is a fantastic step into the right direction.
Cons
I do believe their customer support, although fast, is not of the best quality. I often found them not knowing enough about the platform.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Cumbersome, myopic UX and sub-par technical support
Reviewed on 16/03/2022
I have been configuring eLearning systems for almost 20 years and while the admin interface is easy...
I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change.
Pros
Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create.
Cons
Inability to easily preview the learner experience is at the top of my laundry list of functional limitations
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Docebo LMS helps us drive learning engagement
Reviewed on 21/11/2024
The overall experience has been great. Pain points are few and mostly minor.
The overall experience has been great. Pain points are few and mostly minor.
Pros
Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used
Cons
Reporting and Learning plan duplication are lacking
- Industry: Public Policy
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent choice for small organisation
Reviewed on 10/04/2024
I am an experienced LMS Admin, so opted for the Lite onboarding approach and found that it worked...
I am an experienced LMS Admin, so opted for the Lite onboarding approach and found that it worked very well and very easily. the Implementation support was excellent, thorough and focussed and we set the platform up for use within 12 weeks quite easily. The support from the company has been prompt, and always helpful. Very happy with the purchase, the implementation and the product.
Pros
As well as all the expected functionality you would get on an LMS, you have some useful and exciting additional features that make the difference. The ability to add observation checklists (work based activities) to a course to add practical application to a course. Very easy to set up and use Gamification, with rewards earned for a whole range of activities on the platform, plus contests and leaderboards. Also the Discover, Coach and Share expert moderated, channels to support community learning. These 3 features, plus the flexibility of configuration and how easy it is to change the look and feel to suit your needs. Very few fixed structures that you can't get away from.
Cons
Very little has caused issues. We have taken the platform bundled with content and didn't realise that we would have to import each item of content and then put it into a course shell to make it available to users. I had thought they would have direct access. This is cumbersome, and a bit time consuming, but about the only thing I have not been happy with.
Reasons for Switching to Docebo
Functionality and price, how easily configurable. Extra functionality to suit a consulting organisation.Docebo FAQs
Below are some frequently asked questions for Docebo.Q. What type of pricing plans does Docebo offer?
Docebo offers the following pricing plans:
- Starting from: US$25,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Docebo for pricing details.
Q. Who are the typical users of Docebo?
Docebo has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Docebo support?
Docebo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese
Q. Does Docebo support mobile devices?
Docebo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Docebo integrate with?
Docebo integrates with the following applications:
ADP Comprehensive Services, ADP Workforce Now, Accredible, Adobe Connect, Adobe Connect Learning, Adyen, Amazon S3, Auth0, Azure Active Directory, BambooHR, Bob, Box, Confluence, Credly, Digital Samba, Dropbox Business, Dynamics 365, EdCast, Elucidat, Eventbrite, Evernote Teams, Expensify, GitHub, Gmail, Go1, GoTo Meeting, GoTo Training, GoTo Webinar, Gong.io, Google Analytics 360, Google Calendar, Google Drive, Google Workspace, Honorlock, HubSpot CRM, Intercom, Jira, Lectora, LinkedIn for Business, Mailchimp, Marketo Engage, Meta for Business, Microsoft SharePoint, Microsoft Teams, MySQL, Namely, NetSuite, Okta, OneDrive, PayPal, ReadyTech LMS, Salesforce Sales Cloud, Shopify, Slack, Smartsheet, Snowflake, Stripe, SurveyMonkey, Teleskill Live, Training Management Software, Trello, Twitter/X, Udemy Business, Unbounce, Veeva CRM, Vivocha, Webex Suite, WooCommerce, WordPress, Workday HCM, Zendesk Suite, Zoom Events and Webinars, Zoom Phone, Zoom Workplace, Zuora, authorize.net, cybersource
Q. What level of support does Docebo offer?
Docebo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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