Salesforce Sales Cloud
About Salesforce Sales Cloud
Salesforce Sales Cloud is a sales platform that combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.
The platform brings together human and AI capabilities throughout the sales cycle. It features AI-powered sales agents that nurture leads and coach sales representatives, helping to boost productivity and drive revenue. Salesforce Sales Cloud also provides streamlined sales processes with software tailored to each business, enabling teams to work more efficiently. The platform centralizes data from any source on the CRM, giving sales professionals a unified view of their pipeline and customers.
Businesses can maximize sales efficiency and drive growth with Salesforce Sales Cloud. The platform's AI-powered automation, data, and intelligence work with human sales teams to accelerate the entire revenue lifecycle, from prospecting to closing deals and managing customer relationships.
Key benefits of Salesforce Sales Cloud
Images
Not sure about Salesforce Sales Cloud?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Constant Contact
Freshdesk
Neon CRM
Little Green Light
Reviews
Already have Salesforce Sales Cloud?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complex, Integrated tool
Reviewed on 3/08/2024
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.
Pros
It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.
Cons
Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My HONEST positive review of Salesforce Sales Cloud!
Reviewed on 28/02/2025
My overall experience with Salesforce Sales Cloud has been pretty positive. Especially with its...
My overall experience with Salesforce Sales Cloud has been pretty positive. Especially with its integrations and the ways to customize certain things. At first, it was quite difficult due to the complexity.
Pros
I like most about Salesforce Sales Cloud is the ability to integrate it with other services. The product also has an amazing, advanced features that help companies with scaling. The product also most definitely helps me and tailors to my specific needs, especially utilizing their dashboards and reports.
Cons
Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout. I wish it would’ve offered its customers some type of training to use the product. It was just overall complex and a lot to learn.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Huge platform with dated UI and room to improve
Reviewed on 5/01/2025
I think Salesforce has potential to be a tool people love to use, but today, sales cloud is more of...
I think Salesforce has potential to be a tool people love to use, but today, sales cloud is more of an obstacle than it is a helpful tool. An overhaul of the UI would go a huge way to improve and there is much work needed to deliver on an experience that actually aids the sales teams using it.
Pros
The most significant advantage in using Salesforce sales cloud is the massive market share Salesforce commands. Given that Salesforce is so widely used, it means you'll always be able to find solutions that integrate with it and to have users on board who are familiar with the product.
Cons
My primary critiques of Salesforce come with the user experience within the product. While Salesforce is massively well known and used across all the big name companies, the UI continues to fall a bit short. The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Salesforce is not meant for a single user at an organization
Reviewed on 28/12/2024
It was not a good one but this is not a reflection of Salesforce, it was just not meant for me.
It was not a good one but this is not a reflection of Salesforce, it was just not meant for me.
Pros
It is a great product but not meant for a single user which I was. You need an admin, which I am not.
Cons
It is too difficult to learn to set up and use on your own.
Alternatives Considered
Microsoft 365Reasons for Choosing Salesforce Sales Cloud
Act went up in price and I heard many good things about Salesforce.Switched From
Act!Reasons for Switching to Salesforce Sales Cloud
I thought Salesforce would be a better option.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A tool for mature sales organizations
Reviewed on 21/01/2025
9.5/10 and would recommend to any mature business
9.5/10 and would recommend to any mature business
Pros
Ease of use, comprehensive and easy to customize for your business's needs. Easy to track sales cycles in it and love the fact that we can integrate other tools such as CPQ within it. It took a while for my company to move to this tool but glad we did it as it's changed the sales game here.
Cons
Latency and downtimes have happened in the past
Salesforce Sales Cloud FAQs
Below are some frequently asked questions for Salesforce Sales Cloud.Q. What type of pricing plans does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Subscription
- Free Trial: Available
Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $330 /user/month* (billed annually)
Q. Who are the typical users of Salesforce Sales Cloud?
Salesforce Sales Cloud has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Salesforce Sales Cloud support?
Salesforce Sales Cloud supports the following languages:
English, French, German, Italian, Russian, Spanish, Swedish
Q. Does Salesforce Sales Cloud support mobile devices?
Salesforce Sales Cloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Salesforce Sales Cloud integrate with?
Salesforce Sales Cloud integrates with the following applications:
Birdeye, Box, ClearSlide, Crowdstack Pro, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier
Q. What level of support does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Salesforce Sales Cloud.
Revenue Management Software
