About Keap
Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.
Pricing starting from:
US$79.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Keap
Key benefits of Keap
CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.
MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.
E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.
PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.
AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, New Zealand, United States
Supported Languages
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish and 6 others
Pricing starting from:
US$79.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Keap
Images
Features
Total features of Keap: 144
Alternatives
Mailchimp
ActiveCampaign
Salesforce Sales Cloud
Constant Contact
Reviews
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- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for an all-in-one service
Reviewed on 29/12/2020
I had some great help with getting everything set up and I find the email automation system quite...
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.
Pros
I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.
Cons
I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The CRM that Keaps giving
Reviewed on 25/07/2022
Keap is a great CRM that has helped me take my follow up with clients and prospects to another...
Keap is a great CRM that has helped me take my follow up with clients and prospects to another level. As a serial CRM user this is by far the most robust CRM I have used that wasn't 2x the price of Keap.
Pros
I love how easy it has been to get this system up and running. Email marketing, scheduling appointment and keeping up with my prospects and clients has been seamless.My favorite feature is the phone number that was included with my plan.
Cons
The invoicing has been rough, some glitches with entering payment information. The appointments feature could use some more flexibility but is overall good.
Reasons for Choosing Keap
The free version was no longer cutting it, the paid versions were too expensive.Switched From
HubSpot CRMResponse from Keap
Hi Wendell,
Thank you so much for taking the time to leave a review! I'm so glad to hear that Keap is an affordable and easy to use solution for your business.
I will share your feedback about our appointments and invoicing features with the right teams here so we can create a better experience for our customers.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible Pathetic After Support
Reviewed on 25/07/2022
Keap messed up all my enquiry forms( without authority) while migrating from Hubspot causing a big...
Keap messed up all my enquiry forms( without authority) while migrating from Hubspot causing a big loss of business. No one answers, no support as I paid 1 yr beforehand. Emails offering discounts for 3 month without fixing the problems they made. No response and support when I wanted to do it at my cost in Australia. Kept giving COVID reasons for staff shortage.No training offered as no one answers emails and calls get transferred in a constant queue. Its a painful 4 months. Utterly unprofessional and unethical.I have lost thousands of dollars of business ruined from running the back end of my website. Please be very careful signing up......
Pros
Only the way they lure you into signing up through Keap partners
Cons
No Communication. Zero support. Sign up and forget
Alternatives Considered
HubSpot CRMReasons for Switching to Keap
Keap partner convicted me it is betterResponse from Keap
Hi Parag,
I'm sorry to hear about your negative experiences. We have scheduled kickstart coaching sessions with you to help you to get you better trained on the application. Feel free to reach out to us with any further issues.
- Industry: Fine Art
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Large learning curve for Keap
Reviewed on 10/05/2022
Once you learn all the features you see how powerful and helpful this software can be.
Once you learn all the features you see how powerful and helpful this software can be.
Pros
The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.
Cons
Without an outside company guiding us there was a large learning curve to learn all of the features.
Alternatives Considered
KartraReasons for Choosing Keap
Suggestion of another marketing company we were working with.Reasons for Switching to Keap
Strong recommendation from an outside marketing company we were working with.Response from Keap
Hi Tammy,
Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great for funnels, email list building and collecting payments - all in one
Reviewed on 1/07/2022
Pros
Setting up order forms for customers such as payment plans and connecting products with specific payment options.
Cons
High learning curve and it takes some time to get used with it.
Response from Keap
Hi Reelika,
Thank you so much for taking the time to leave a review! We're glad to hear Keap is a great all in one software for your business.
Keap FAQs
Below are some frequently asked questions for Keap.Q. What type of pricing plans does Keap offer?
Keap offers the following pricing plans:
- Starting from: US$79.00/month
- Pricing model: Subscription
- Free Trial: Available
Keap is available across three pricing plans, outlined below: Lite: $79/month Pro: $159/month Max: $159/month
Q. Who are the typical users of Keap?
Keap has the following typical customers:
Self Employed, 2-10, 11-50
Q. What languages does Keap support?
Keap supports the following languages:
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish
Q. Does Keap support mobile devices?
Keap supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Keap integrate with?
Keap integrates with the following applications:
40Nuggets, AdEspresso, Adobe Commerce, AppointmentCore, Arborgold, Automate.io, Bedrock Data, BigCommerce, Birdeye, Bonjoro, Booker, Call Loop, ClicData, Cyfe, Deadline Funnel, Dropbox Business, Eventbrite, FuseDesk, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Drive, Graphly, Help Scout, Higher Logic Thrive, Instapage, Interact, Jotform, Justuno, LeadDyno, Leadpages, LeadsBridge, LinkTrust, LiveChat, MOBIT, Mailchimp, Meta for Business, Microsoft Outlook, Mobiniti, Operations Hub, OptinMonster, Picreel, Pipedrive, Privy, Privy, QuickBooks, QuickBooks Online Advanced, QuickTapSurvey, Quickbooks Online, RESULTS.com, Salesforce Sales Cloud, ScheduleOnce, Setmore, Shift4Shop, Shopify, Slack, Slemma, Speak2Leads, Sync2CRM, TenFold, ThriveCart, Trello, Twilio, Typeform, WebMerge, Webgility, WebinarJam, Wisepops, Wistia, WooCommerce, WordPress, Workato, Wufoo, Xero, Zapier, Zen Cart, Zendesk, Zoom Meetings
Q. What level of support does Keap offer?
Keap offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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