DocuWare
About DocuWare
DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive information resource, eliminating the overheads associated with paper filing. Reduce financial and logistical costs in physical storage plus the staffing required administering documentation archival and retrieval, while improving compliance. DocuWare promises such advantages while centralising critical documents to protect them from loss, corruption or insecure unauthorised access.
As a platform service, DocuWare also provides start-to-finish guidance via a document management roadmap rich in training and support. This includes integration into existing application environments including ERP, CRM and email platforms – minimizing operations disruption. Intelligent Indexing technology also aids employees by automatically indexing and storing documents, learning the best filing methods for company processes while ensuring assets are rapidly retrievable. The web-based DocuWare Cloud delivers these features online without any local installation, enabling 24/7 secure access across four flexible plans.
Key benefits of DocuWare
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Reviews
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- Industry: Semiconductors
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Document management that facilitates our processes and allows us to save paper.
Reviewed on 31/03/2023
It has allowed us to keep our documents in order, we improve the fluency when filing and sharing...
It has allowed us to keep our documents in order, we improve the fluency when filing and sharing documents very quickly, we keep our files safe, we reduce the cost of paper, the digitization of our documents has boosted our growth and productivity.
Pros
It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth.
Cons
Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent.
Response from DocuWare
Hi Idaly, many thanks for your comments. We work every day on improving our solutions and make it much more efficient for our users.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
DocuWare- digital transformation and of document organization
Reviewed on 2/02/2023
What I like about Docuware is that they are creating a strong community, they offer webinars every...
What I like about Docuware is that they are creating a strong community, they offer webinars every month, they are very helpful since they are always innovating and teaching new techniques and processes for the effective use of Docuwere.
Pros
Something I like about Docuware, its interface, its dashboard is simple but functional, I like how it displays all the documents in a single view, it is quite organized to handle large amounts of documents. I consider it an excellent solution for the digital transformation of a company, and for remote work since it is based on the cloud. Something to highlight about the Docuware is that it has applications for iOS and Android, this helps the workflow to speed up the processes.
Cons
For a new user, the learning curve can be a bit long since it has some functions and tools that you don't understand at first, another point that needs to be improved a lot is its editing tools, if it works with a predefined format it's fine. but if you need to make numerous changes it can be a bit tedious.
Response from DocuWare
Thank you for taking the time to review DocuWare. We appreciate your input. We're glad to hear that your company is benefiting from our solution. If we can ever be of assistance, please contact us at customer.feedback.com.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Simple, easy software though slightly limited
Reviewed on 26/08/2019
Pros
DocuWare has a simple interface that is easy to learn and master. It is great for document management, creating, editing, and combining documents is simple.
Cons
The interface seems somewhat outdated, but the simplicity is part of the allure of the software
Response from DocuWare
We appreciate you taking the time to review DocuWare. We're so glad that you appreciate DocuWare's ease of use and that your experience has essentially been very positive. We have a team that is dedicated to updating our user interface. If you have specific feedback, please contact us at [email protected]. We'll pass your comments along to our product team.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Tool for Electronic Document Management
Reviewed on 11/10/2017
Pros
I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.
Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.
Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.
Cons
Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great document retention software
Reviewed on 7/03/2022
Overall the product does what we need it to do in an efficient manor that helps us to have a secure...
Overall the product does what we need it to do in an efficient manor that helps us to have a secure storage platform across multiple offices
Pros
Ours is on premise and security is key along with the ability to track/cross reference with Dynamics CRM
Cons
It can be quite time consuming during the storage process
Response from DocuWare
Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. If you have further input, please reach out to us at [email protected].
DocuWare FAQs
Below are some frequently asked questions for DocuWare.Q. What type of pricing plans does DocuWare offer?
DocuWare offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Base: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users Enterprise Large: 250 GB, 100 users
Q. Who are the typical users of DocuWare?
DocuWare has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DocuWare support?
DocuWare supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Q. Does DocuWare support mobile devices?
DocuWare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DocuWare integrate with?
DocuWare integrates with the following applications:
ABBYY FineReader PDF, ABBYY FlexiCapture, Autostore, Chorus, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, NetSuite, NetSuite OpenAir, Oracle Database, Oracle E-Business Suite, Oracle JDeveloper, Pegasus, QuickBooks Online Advanced, SAP BusinessObjects Business Intelligence, SAP HANA Cloud, SIMS, SYSPRO, Sage 200, Sage 200 Evolution, Sage 50cloud Accounting, Sage 50cloud Payroll, Sage X3, Tungsten Capture, Tungsten Insight, Tungsten SignDoc, Tungsten TotalAgility, Xero
Q. What level of support does DocuWare offer?
DocuWare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for DocuWare.
- Document Management Software
- Enterprise Content Management Software
- Content Management Systems
- Forms Automation Software
- Document Control Software
- Legal Document Management Software
- Document Version Control Software
- OCR Software
- File Sharing Software
- Digital Signature Software
- Business Process Management Software
- Workflow Management Software
