--- description: Learn how Collections MAX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Collections MAX Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Collections MAX](/software/8429/collections-max) # Collections MAX Canonical: https://www.getapp.co.nz/software/8429/collections-max > Collections MAX is Windows based debt collection software. Our suite of programs installs on your computers. We offer a free limited system which includes Collections MAX Administrator, Collector and Scheduler. Paid upgrades and paid modules are also available. > > Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Decca Software - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$179.95 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $179.95 per computer for Collections MAX Professional. This is a one time fee per computer. It never expires. Other modules available - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Automated Notices - Callback Scheduling - Client Management - Collection Agencies - Contact Management - Credit Card Processing - Credit Reporting - Customisable Reports - Customisable Templates - Data Import/Export - Electronic Payments - Email Templates - In-House Collections - Multiple Payment Options - Multiple User Accounts - Partial Payments - Payment Collection - Payment Plans - Real-Time Reporting ## Integrations (2 total) - NMI Payments - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Debt Collection Software](https://www.getapp.co.nz/directory/244/debt-collection/software) ## Alternatives 1. [DebtView](https://www.getapp.co.nz/software/2058198/debtview) — 4.4/5 (21 reviews) 2. [Gaviti](https://www.getapp.co.nz/software/111239/gaviti) — 4.5/5 (91 reviews) 3. [Moonflow](https://www.getapp.co.nz/software/2069084/moonflow) — 4.8/5 (26 reviews) 4. [Collect\!](https://www.getapp.co.nz/software/150967/collect-debt-collection) — 4.7/5 (70 reviews) 5. [Treli](https://www.getapp.co.nz/software/2070359/treli) — 5.0/5 (6 reviews) ## Reviews ### "Best Decision I've ever made\!" — 5.0/5 > **Lee** | *8 September 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This software is easy to use and more importantly it's easy to teach, which is ideal considering anyone who runs a collection ageny knows the turnover rate can be high. We offer a 2 week training program to all new hires before we allow them to make calls. Prior to switching to Collections MAX the majority of those 2 weeks we're spent training our new hires to use the software, which left just enough time to cover the required FDCPA, FTC, and other state laws, and very little time to touch on collections techniques. Since switching to Collect MAX we are now able to spend more time training our new hires several collection techniques, role play, and making sure they're equipped, ready, and most importantly comfortable to get on the phone and be successful. > > **Cons**: I really have no complaints since switching to Collect MAX. Instead of a 24/7 Help line to call, you need to submit a ticket online. However, we've had no issues arise that's required any type of immediate assistance since switching to Collect MAX. > > I've worked for several agencies as both a collector and manager for years and I don't think many collection agency owners know just how important it is to have your collectors feel comfortable and confident on a live call. It really does make a world of difference. The Collection MAX software can be tought in a matter of 2 days, allowing us much more time to train new collectors to become successful collectors and successful collectors into even more successful collectors. Our profits are increased astronomically and our turnover rate has decreased drastically. If you find your company is spending more time on software training than it is on collections training then do yourself a favor and switch to Collect MAX, it's a no-brainer. ----- ### "Best CRM and Service" — 5.0/5 > **Drew** | *9 December 2022* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Customer Service is very helpful and we have been using this system for many years now ----- ### "Collections Max Software" — 1.0/5 > **Scott** | *25 July 2014* > > I am familiar with the program so Collections max has to be one of the best. But Decca has poor customer support. No Live Reps and it takes forever for them to respond to an email. They just take your money and send you to someone else to take your money just so you can use the program. They are horrible and I recommend a web based program with live reps who not only put money into their programs but into their customer support as well. ----- ### "Awesome Product" — 5.0/5 > **Steve** | *28 July 2014* > > I used this product with Creditors Recovery Group, LLC. and found it to be user friendly. It works, it's automated, and easy to work with. ## Links - [View on GetApp](https://www.getapp.co.nz/software/8429/collections-max) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data