About SuperSaaS

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs.

Our online step-by-step guidelines ensure that your schedule is up and running in minutes. If you have any questions about system settings, we offer detailed tutorials and excellent customer support.

Your schedule can be integrated into your website or Facebook page. If you prefer, it can also be presented standalone with its own web address.

Every aspect of the booking process can be customised, from resources to capacities, colour schemes and logos as well as adding waiting lists, repeat bookings and payment options. You can require users to sign up or skip this step entirely.

One of SuperSaaS’s best features is that you can connect multiple schedules so that an appointment can be checked against the availability of all the resources and people required for the booking in one go.

If you need to collect more details from your customers, you can customise forms. These can also be integrated into your website, presented as part of the registration or booking process or as standalone forms.

SuperSaaS has more than 29 different languages and currencies, and supports many different SMS gateways. Customers from all over the world use SuperSaaS because of its immense flexibility: from corporates to municipalities, schools, health practices and gyms.

They all use the system for different types of scheduling needs, such as booking appointments, interviews, seminars, classes, meeting rooms, fitness sessions, renting equipment and booking accommodation.

Key benefits of SuperSaaS

• Embed your booking calendar in your own website or create your custom domain
• Set customized automated email/SMS reminders and confirmations
• Sync Google, iCloud, Outlook, Office 365 calendars automatically
• Configure follow-up emails
• Reduce no-shows and encourage repeated bookings
• 24/7 real-time availability
• Set your own opening and business hours
• Access for unlimited users & unlimited schedules in each account
• Capture and analyze your user’s information

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 18 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Images

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Features

Total features of SuperSaaS: 43

  • "What If" Scenarios
  • API
  • Absence Management
  • Access Control
  • Application Sharing
  • Assignment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Capacity Management
  • Class Scheduling
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customisable Branding
  • Customisable Questions
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Event Calendar
  • Event Scheduling
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Price Management
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Status Reporting
  • Team Calendars
  • Web Forms
  • iCalendar Support

Alternatives

Acuity Scheduling

4.8
#1 Alternative to SuperSaaS
Acuity is an online appointment scheduling software that enables clients to schedule appointments online, complete...

YouCanBook.me

4.6
#2 Alternative to SuperSaaS
YouCanBook.me offers teams a simple, automated online appointment & meeting scheduling software

Setster

4.2
#3 Alternative to SuperSaaS
Setster is an intuitive scheduling solution that empowers businesses to close loops and processes via a REST based API...

FlexBooker

4.8
#4 Alternative to SuperSaaS
The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes...

Reviews

Overall rating

4.6 /5
(255)
Value for Money
4.7/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.7/5

Already have SuperSaaS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 255
Andre Y.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable, Fast, Easy to Update

Reviewed on 21/05/2019

We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For...

We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Pros

It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Cons

The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Response from SuperSaaS

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

Zindzi J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding Customer Service, Versatile Interface

Reviewed on 3/03/2020

It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT...

It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Pros

I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Cons

Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

David G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

BEST feature set... WORST frontend for customers

Reviewed on 8/07/2017

As I reseller, the main benefit was the unique white label programme, which would allow me to offer...

As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Pros

The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Cons

All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind.

The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform.

The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Response from SuperSaaS

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

Dave Z.
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best of the best

Reviewed on 24/10/2018

It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I...

It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Pros

I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Cons

I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is.

It would be nice to have a few more options for superusers.

Response from SuperSaaS

Hi Dave,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

Samantha B.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Supersaas Are Very Professional and Great value for money

Reviewed on 18/12/2018

EXCELLENT. they are very professional and they get things done.

EXCELLENT. they are very professional and they get things done.

Pros

Supersaas software is different from many other providers, there customers service is excellent, they get back to you very quickly and resolve issues very quickly. They are open to suggestion and if they can implement something easily for you they will. They take on board all suggestions and role out new features each year. It is very reliable and any problems are fixed quickly. The support team respond in plain english and are very helpful. It also integrates well with payment software and zapier.

Cons

Least like is the mobile site, but they are working on features to improve it and also give you the ability to default the mobile site to another screen so you do not have to compromise the look of the desktop site for the mobile site and vise versa. There is also no app, but hopefully that is in the pipeline

Showing 5 reviews of 255 Read all reviews

SuperSaaS FAQs

Below are some frequently asked questions for SuperSaaS.

SuperSaaS offers the following pricing plans:

  • Starting from: US$8.00
  • Pricing model: Free, Subscription
  • Free Trial: Available

Lifetime free version for non-commercial usage. You pay only for what you use and access all features starting at $8/mo

SuperSaaS offers the following features:

  • Accept electronic payments
  • Access Control of your schedules
  • Advanced pricing rules, credit system, promotions, etc
  • Assign Superusers for specific schedules
  • Attendance Management
  • Autmated Billing Option
  • Automate Client Booking
  • Automated waiting lists
  • Automatic 2-Way Calendar sync with Google
  • Automatic Booking Management
  • Automatic Follow-Ups
  • Automatic SMS/email notifications
  • Automatic customer notifications, reminders & follow-ups
  • Availability Management
  • Calendar Management & Embedding Option (Unlimited Schedules)
  • Configure automatic Email/SMS reminders
  • Control the capacity for each class/session
  • Create unlimited custom forms
  • Create your own pricing rules based on certain conditions
  • Credit Card Payment Processing
  • Customer management
  • Customizable Intake Forms
  • Customizable Questionnaire for your users
  • Customized email/SMS notifications & reminders
  • Data import and export
  • Email Integration
  • Event Calendar & Booking System
  • Event Scheduling
  • Free integrated payment processing & credit options
  • Get real time updates
  • Get your custom domain & customize schedule with your brand
  • Group Scheduling
  • Integrate to your website or create custom domain
  • Layout and color customization
  • Microsoft Outlook Integration
  • Multiple User Accounts
  • Real-Time Availability
  • Reporting & statistics for your schedule
  • Reporting options
  • SMS Integration
  • Schedule class,create waiting list,assign credits & more
  • Send mobile alerts on Android & iPhone
  • Set your own credit system & own coupon codes for promotion
  • Share your schedule for easy bookings
  • Subscription Services
  • Supports 31 languages, 200 currencies and all time zones
  • Team Calendars with single & integrated calendar option
  • Time-Zone specific bookings
  • Track & analyze all customer activity on your schedule
  • Vendor Self-Service
  • Web Forms creation for schedule & independent usage
  • iCalendar support

SuperSaaS has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

SuperSaaS supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

We do not have any information about what devices SuperSaaS supports

SuperSaaS integrates with the following applications:

APIANT, ActiveCampaign, Cyfe, Integromat, LeadMaster, Maintenance Care, ProjectManager.com, Twitter, VisitorTrack, Wordpress

SuperSaaS offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials

Related categories

See all software categories found for SuperSaaS.