iContact
About iContact
iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes.
When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder.
Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.
Key benefits of iContact
iContact’s MessageBuilderTM offers hundreds of mobile-friendly email templates that can be filled with personalized text, ideas, using drag-and-drop, as well as add brand colors, with no HTML coding know-how required.
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Reviews
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- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The perfect solution to boost my business.
Reviewed on 3/08/2023
I have seen a noticeable increase in the effectiveness of my campaigns and in the interaction with...
I have seen a noticeable increase in the effectiveness of my campaigns and in the interaction with my audience that is great.
Pros
I really like its ease of use and the amount of features it offers me to maximize my email marketing efforts.
Cons
The platform sometimes becomes a bit slow when loading certain functionalities and workspaces but it doesn't happen often.
Response from iContact
Thank you for the great review!
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
For Small Businesses ONLY
Reviewed on 14/07/2022
Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with...
Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with more than 10+ on staff. It could be more user friendly, but it gets the job done and works for our law firm.
Pros
It's extremely easy to deploy automated marketing campaigns, newsletters, quick information to your target audience using this platform. I enjoyed the ease of use in terms of sending out an email. It's nice for small business owners who don't have the time, energy, or resources to allocate to figuring out an email marketing platform.
Cons
I love this platform, but it's extremely out-of-date compared to other email platforms. For example, it's impossible to edit a template. For it being 2022, I would assume this would be easier from a user-friendly perspective.
Alternatives Considered
Higher Logic ThriveReasons for Switching to iContact
Ultimately the price point is what led our small business to choose iContactResponse from iContact
Meghann, thank you for your review! It is possible to edit a template. If you need assistance, our support team can help.
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I've used iContact for the last five years.
Reviewed on 5/04/2018
Pros
iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.
Cons
The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.
Response from iContact
Thank you very much for being a long time iContact customer! We are happy to hear that you have been able to quickly and easily design automations with workflows using your iContact Pro account. We like this feature so much we plan to make it available to all iContact accounts. Thank you as well for your feedback, particularly about adding a post unsubscribe survey. This is being shared with our Product Management team so that it can be reviewed for possible updates in a future release.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works great for us
Reviewed on 12/02/2020
We've had to contact support a couple of times and they have been helpful. The level we purchased...
We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.
Pros
When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.
Cons
The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.
Response from iContact
Hello Karen,
Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it!
All the best,
Carlos, Customer Marketing Manager
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iContact: Email Marketing Program with an Eye Catching and Intrusive UI/UX
Reviewed on 6/02/2024
Pros
iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails.
Cons
To create and design websites and landing pages, I mist integrate with external digital experience programs.
Response from iContact
Thank you for the review! We offer the ability to build and publish Landing Pages. If you have questions about this, our support team would be happy to help.
iContact FAQs
Below are some frequently asked questions for iContact.Q. What type of pricing plans does iContact offer?
iContact offers the following pricing plans:
- Starting from: US$14.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Get iContact Free by visiting iContact.com, no credit card required!
Q. Who are the typical users of iContact?
iContact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does iContact support?
iContact supports the following languages:
English
Q. Does iContact support mobile devices?
iContact supports the following devices:
Android (Mobile)
Q. What other apps does iContact integrate with?
iContact integrates with the following applications:
123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter/X, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom Workplace
Q. What level of support does iContact offer?
iContact offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Chat
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