Expensify

About Expensify
Expensify categorizes and codes each receipt, and automatically submits business expenses for approval and reimbursement. With robust features like corporate card reconciliation, multi-level approval workflows, and direct syncs with all major accounting softwares, Expensify saves time for businesses of all shapes and sizes.
Key benefits of Expensify
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Expensify
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Pricing Options
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Ease of Use
Value for Money
Customer Service
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Reviews
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- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I love Expensify, I miss it, but CORE has more features
Reviewed on 1/12/2023
Pros
User friendliness is uncomparable. Straigforward options and clear visuals.
Cons
The lack of billing, invoicing and cost tracking features. This is why we switched to CORE. I hate CORE. I love Expensify. I miss it
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Expensify for Small Businesses
Reviewed on 18/06/2024
Pros
Expensify was easy to customize (both fields, and groups for employees), so we were able to use it for our exact needs and set up different parameters for different groups of employees. The mobile features are also very useful.
Cons
It would be helpful to be able to customize some of the automized report submissions, and customize various reminders to send out to employees.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Attention
Reviewed on 6/02/2024
Cons
I am writing to bring to your attention a profoundly concerning issue that I have encountered with your company's customer service procedures. It is imperative that everyone be made aware of how customers are treated within your organization.
To provide context, I recently registered an account with your company and underwent a series of verification processes. During these verifications, I was requested to obtain a letter of verification from my bank. Upon communicating with my bank, I was informed that such a letter could not be provided. Instead, we agreed to proceed with a phone verification process.
Subsequently, your support team instructed me to schedule a phone verification appointment. However, my appointment was canceled two hours prior to the scheduled time without explanation. I was then asked to undergo the verification process again, including re-uploading my identification documents. Despite completing these steps, I was still asked to provide verification using another form of identification, despite having already used my California Real ID.
Feeling increasingly disappointed and frustrated after three days of continuous demands for documents and unreasonable requests, I expressed my frustration by using the F-word twice. Regrettably, a representative from your company responded by threatening to discontinue service and implied transferring my case to another support member. However, when I requested assistance from another support member, I was told, "I'm not going to assign you to anyone else in our team until you're able to avoid being aggressive with our team."
I wish to emphasize that my use of inappropriate language was limited to two instances of the F-word. Furthermore, I was assured that your company does not have managers, and I was refused the opportunity to be assigned to another support team member. Subsequently, the support chat was abruptly terminated, and I have been unable to locate a valid telephone number for further communication.
It is deeply concerning that, despite providing personal and banking information, as well as linking my bank account, I was subjected to punitive measures for the use of mild profanity. This treatment is entirely disproportionate and unacceptable.
I am formally requesting a thorough investigation into this matter and appropriate action to rectify the situation. Additionally, I expect assurance that my account and personal information are handled with the utmost respect and security.
I anticipate your prompt attention to this issue and a satisfactory resolution. Please contact me at your earliest convenience to discuss further.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A game changer when we implemented it
Reviewed on 14/06/2024
Pros
- App functionality
- scanning and recognition
- quite smart in remembering your recurring expenses and vat attributions, etc
- time gained on all tasks: me on making the reports and finance to check and make my reimbursement
Cons
Need different profiles to use with separate setups for different countries (when frequently traveling different countries)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Robust Expense and Reimbursement software.
Reviewed on 5/09/2024
End users submitting monthly expenses to employer for reimbursement.
End users submitting monthly expenses to employer for reimbursement.
Pros
Ease of importing receipts and expenses.
Cons
Some difficulty with setup in terms of approvers and various workstreams.
Expensify FAQs
Below are some frequently asked questions for Expensify.Q. What type of pricing plans does Expensify offer?
Expensify offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
For pricing details, visit: https://use.expensify.com/pricing. Streamline your expense management workflow with a six week free trial!
Q. Who are the typical users of Expensify?
Expensify has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Expensify support?
Expensify supports the following languages:
English
Q. Does Expensify support mobile devices?
Expensify supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Expensify integrate with?
Expensify integrates with the following applications:
BILL Accounts Payable & Receivable, ERP Cloud, Greenhouse, Gusto, Microsoft Excel, Navan, NetSuite, Okta, OneLogin, Oracle Cloud Financials, Professional Services Cloud, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, Revel Systems, Sage Accounting, Sage Intacct, TravelPerk, TriNet Zenefits, Workday HCM, Xero
Q. What level of support does Expensify offer?
Expensify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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