About SAP Concur

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Key benefits of SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

    Supported Languages

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 11 others, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish

    Images

    Concur desktop - Integrated travel and expense application
    Get the reports you need - Use Analytics from SAP Concur
    SAP Concur Mobile App
    Mobile receipt capture - Snap a picture of your receipt from your smartphone
    Tablet - Manage expenses from anywhere
    View 6 more
    SAP Concur video
    SAP Concur video
    SAP Concur screenshot: Concur desktop - Integrated travel and expense application SAP Concur screenshot: Get the reports you need - Use Analytics from SAP Concur SAP Concur screenshot: SAP Concur Mobile App SAP Concur screenshot: Mobile receipt capture - Snap a picture of your receipt from your smartphone SAP Concur screenshot: Tablet - Manage expenses from anywhere

    Features

    Total features of SAP Concur: 63

    • "What If" Scenarios
    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Administrative Reporting
    • Alerts / Escalation
    • Approval Process Control
    • Audit Trail
    • Auditing
    • Automated Expense Input
    • Automatic Notifications
    • Billing & Invoicing
    • Business Intelligence
    • Cash Flow Management
    • Categorisation
    • Compliance Management
    • Credit Card Integration
    • Custom Fields
    • Customisable Reporting
    • Dashboard Creation
    • Data Import
    • Data Import/Export
    • Duplicate Detection
    • ERP Integration
    • Electronic Payments
    • Employee Management
    • Expense Claims
    • Expense Tracking
    • Fraud Detection
    • Gamification
    • Instant Messaging
    • Invoice Management
    • Invoice Processing
    • Mobile Alerts
    • Mobile Integration
    • Monitoring
    • Multi-Country
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Performance Reports
    • Planning Tools
    • Purchase Order Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Receipt Management
    • Reimbursement Management
    • Reporting & Statistics
    • Route Management
    • Scheduled Reporting
    • Search Functionality
    • Single Sign On
    • Spend Analysis
    • Spend Control
    • Third Party Integration
    • Time & Expense Tracking
    • Travel Management
    • Trend Analysis

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    Reviews

    Overall rating

    4.2 /5
    (1,326)
    Value for Money
    4/5
    Features
    4.1/5
    Ease of Use
    3.9/5
    Customer Support
    3.9/5

    Already have SAP Concur?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,326
    Daniel L.
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    SAP Concur

    Reviewed on 3/12/2019

    overall, I really think this product is great and a huge improvement from our previous tool.

    overall, I really think this product is great and a huge improvement from our previous tool.

    Pros

    it is easy to upload receipts and match to my expenses, either via image or pdf document.
    the mobile app is a life saver for someone that has trouble with keeping receipts.

    Cons

    My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

    Renaud M.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Fully featured , comprehensive app

    Reviewed on 6/10/2020

    Have been using concur for many years in small or large businesses. Product is relatively easy to...

    Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.

    Pros

    Full feature, relatively easy to use and integrate.
    Nice evolution from the beginning
    Good mobile application
    Adding features regularly

    Cons

    Can be slow to use
    Not always very intuitive
    Credit card integration may not be flawless
    While using the trip booking system, does not always display all options, hence takes longer than necessary

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Concur Review from an Executive Assistant

    Reviewed on 13/01/2021

    My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t...

    My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t require any training if you have experience with other similar software.

    Pros

    What I like most about Concur is that it is intuitive. If you’ve used an expense processing software before, you will be able to use Concur without any training or confusion. I’ve used Concur at two consecutive companies now. I’ve never been trained in it and I was able to use it without any issues from the first login. I’ve also trained other executive assistants in the software at both companies.

    Cons

    I don’t have anything I like least about the software. It’s is quite similar to other expense processing software.

    Rose N.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Not what was described but useful in some aspects for invoice processing

    Reviewed on 19/05/2018

    It keeps all of our invoices in one place.

    It keeps all of our invoices in one place.

    Pros

    Concur keeps all of our invoices in one place and allows all of our teams to review them without the hassle of invoices getting lost in the abyss of never-ending emails. Allows for comments from each user which can be viewed by all who receive the inv. Inv PDF can be downloaded and replaced, Inv extract captures each invoice line in excel which is useful. Duplicate inv. feature works great when OCR gets inv number right. Ability to edit invoices is great and we can see who changed what and the date using the audit trail but we can't export or capture this info.

    Cons

    It takes a min of 2 days to get an inv into the system but often takes longer and has taken up to 8, system often duplicates invoices or does not ever show up even though we get confirmation so we can't have them sent directly to concur, OCR sftw is not good, requires manual review. PO's don't work if you have to revise them. PO import also doesn't fully work and retains old info after updated. Thus PO/inv matching is useless. Does not offer inv. tracking so we still manually track them. No way to determine inv time w/ each employee or turnover time in a rept or export due to "system limitations." No useful/functional reporting. Auto routing does not work on project basis so we must manually route. No way to capture approvals w/ inv so we must screenshot every one and attach to PDF download. Can't use approval flows for projects and have to approve through comments and manually route. Employees can't see invoices after passing them to next person so finance still has to manually send copies upon request. System offers restrictions but all employees can access and change these settings eventhough they are not set as an admin and are supposed to have restrictions, which means they could bypass final review by accounting. Employees often chance currency type for other countries not knowing we pay in USD only, we can't lock this so the export fails if we don't catch it and finally; it took almost 4 months to get up and running w/ concur so we didn't even get to use free trial.

    Jeff J.
    Overall rating
    • Industry: Construction
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    The app is so easy!

    Reviewed on 23/11/2020

    Our expense tracking was fairly rudimentary and manual prior to using Concur. In just the few...

    Our expense tracking was fairly rudimentary and manual prior to using Concur. In just the few years that I have been using the software, new features have been rolled out that our company has embraced. The feedback that I've received from our accounting teams is great. It is playing well with our other software systems. As stated above, I love the app!

    Pros

    My favorite part of this software is the companion mobile app. The desktop software is great but the mobile version utilizes what all smartphones have- a camera! The "ExpenseIt" feature is super easy to photograph your receipts and categorize expenses. It is relatively smart (ie; knows that food from restaurant X is probably a meal expense) and begins to learn your tendencies for category coding. Once I know that the receipt image is in Concur, I no longer have to keep the paper. I'm now in the habit of using the app as soon as I have a receipt in hand. So easy!

    I don't travel as much as our outside sales team, but there is also a great feature that I use occasionally and they use daily called "Concur Drive". It's a mileage tracker that automatically calculates your reimbursable mileage and uploads to your expenses file for you.

    Cons

    The desktop application takes some training as it's not entirely intuitive. We have hundreds of users, so we have dedicated training modules hosted in person or online.

    Showing 5 reviews of 1,326 Read all reviews

    SAP Concur FAQs

    Below are some frequently asked questions for SAP Concur.

    SAP Concur offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Small business: $8 per month / employee Get quotes online for the Standard, Concurforce, Professional and Premium editions.

    SAP Concur offers the following features:

    • Add car mileage to expense report
    • Airline ancillary fee capture
    • Approve or reject expense reports
    • Automatic payment capability
    • Capture data from flights, hotels and rental cars
    • Capture receipts with mobile devices
    • Central travel dashboard
    • Compliance management
    • Concur messaging
    • Expense reports
    • Expenses and spend reports
    • Flight alerts and alternate flight options
    • Gamified rewarding
    • Integrate travel, expense and invoice data
    • Interactive dashboards
    • Submit detailed spend requests
    • TMC data integration
    • Team calendar
    • Travel management
    • Upload IRS compliant images
    • Upload receipts
    • Vendor normalization

    SAP Concur has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    SAP Concur supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish

    SAP Concur supports the following devices:

    Android, iPhone, iPad

    SAP Concur integrates with the following applications:

    Aventri, Bitium, IFTTT, InviteManager, K3, NetSuite, QuickBooks Online, Sage Intacct, Time Tracker, Workato

    SAP Concur offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials

    Related categories

    See all software categories found for SAP Concur.