About SAP Concur
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
Pricing starting from:
US$8.00/month
- Free Trial
- Subscription
Key benefits of SAP Concur
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$8.00/month
- Free Trial
- Subscription
Images


Features
Total features of SAP Concur: 63
- "What If" Scenarios
- ACH Payment Processing
- API
- Account Reconciliation
- Accounting Integration
- Activity Dashboard
- Activity Management
- Administrative Reporting
- Alerts / Escalation
- Approval Process Control
- Audit Trail
- Auditing
- Automated Expense Input
- Automatic Notifications
- Billing & Invoicing
- Business Intelligence
- Cash Flow Management
- Categorisation
- Compliance Management
- Credit Card Integration
- Custom Fields
- Customisable Reporting
- Dashboard Creation
- Data Import
- Data Import/Export
- Duplicate Detection
- ERP Integration
- Electronic Payments
- Employee Management
- Expense Claims
- Expense Tracking
- Fraud Detection
- Gamification
- Instant Messaging
- Invoice Management
- Invoice Processing
- Mobile Alerts
- Mobile Integration
- Monitoring
- Multi-Country
- Multi-Currency
- Multi-Language
- Multi-Location
- Performance Reports
- Planning Tools
- Purchase Order Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Reimbursement Management
- Reporting & Statistics
- Route Management
- Scheduled Reporting
- Search Functionality
- Single Sign On
- Spend Analysis
- Spend Control
- Third Party Integration
- Time & Expense Tracking
- Travel Management
- Trend Analysis
Alternatives
SutiExpense
DATABASICS Time & Expense
Certify Expense
DATABASICS Expense
Reviews
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- Industry: Medical Devices
- Company size: 1,001-5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP Concur
Reviewed on 3/12/2019
overall, I really think this product is great and a huge improvement from our previous tool.
overall, I really think this product is great and a huge improvement from our previous tool.
Pros
it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.
Cons
My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Fully featured , comprehensive app
Reviewed on 6/10/2020
Have been using concur for many years in small or large businesses. Product is relatively easy to...
Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.
Pros
Full feature, relatively easy to use and integrate.
Nice evolution from the beginning
Good mobile application
Adding features regularly
Cons
Can be slow to use
Not always very intuitive
Credit card integration may not be flawless
While using the trip booking system, does not always display all options, hence takes longer than necessary
- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Concur Review from an Executive Assistant
Reviewed on 13/01/2021
My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t...
My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t require any training if you have experience with other similar software.
Pros
What I like most about Concur is that it is intuitive. If you’ve used an expense processing software before, you will be able to use Concur without any training or confusion. I’ve used Concur at two consecutive companies now. I’ve never been trained in it and I was able to use it without any issues from the first login. I’ve also trained other executive assistants in the software at both companies.
Cons
I don’t have anything I like least about the software. It’s is quite similar to other expense processing software.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not what was described but useful in some aspects for invoice processing
Reviewed on 19/05/2018
It keeps all of our invoices in one place.
It keeps all of our invoices in one place.
Pros
Concur keeps all of our invoices in one place and allows all of our teams to review them without the hassle of invoices getting lost in the abyss of never-ending emails. Allows for comments from each user which can be viewed by all who receive the inv. Inv PDF can be downloaded and replaced, Inv extract captures each invoice line in excel which is useful. Duplicate inv. feature works great when OCR gets inv number right. Ability to edit invoices is great and we can see who changed what and the date using the audit trail but we can't export or capture this info.
Cons
It takes a min of 2 days to get an inv into the system but often takes longer and has taken up to 8, system often duplicates invoices or does not ever show up even though we get confirmation so we can't have them sent directly to concur, OCR sftw is not good, requires manual review. PO's don't work if you have to revise them. PO import also doesn't fully work and retains old info after updated. Thus PO/inv matching is useless. Does not offer inv. tracking so we still manually track them. No way to determine inv time w/ each employee or turnover time in a rept or export due to "system limitations." No useful/functional reporting. Auto routing does not work on project basis so we must manually route. No way to capture approvals w/ inv so we must screenshot every one and attach to PDF download. Can't use approval flows for projects and have to approve through comments and manually route. Employees can't see invoices after passing them to next person so finance still has to manually send copies upon request. System offers restrictions but all employees can access and change these settings eventhough they are not set as an admin and are supposed to have restrictions, which means they could bypass final review by accounting. Employees often chance currency type for other countries not knowing we pay in USD only, we can't lock this so the export fails if we don't catch it and finally; it took almost 4 months to get up and running w/ concur so we didn't even get to use free trial.
- Industry: Construction
- Company size: 1,001-5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
The app is so easy!
Reviewed on 23/11/2020
Our expense tracking was fairly rudimentary and manual prior to using Concur. In just the few...
Our expense tracking was fairly rudimentary and manual prior to using Concur. In just the few years that I have been using the software, new features have been rolled out that our company has embraced. The feedback that I've received from our accounting teams is great. It is playing well with our other software systems. As stated above, I love the app!
Pros
My favorite part of this software is the companion mobile app. The desktop software is great but the mobile version utilizes what all smartphones have- a camera! The "ExpenseIt" feature is super easy to photograph your receipts and categorize expenses. It is relatively smart (ie; knows that food from restaurant X is probably a meal expense) and begins to learn your tendencies for category coding. Once I know that the receipt image is in Concur, I no longer have to keep the paper. I'm now in the habit of using the app as soon as I have a receipt in hand. So easy!
I don't travel as much as our outside sales team, but there is also a great feature that I use occasionally and they use daily called "Concur Drive". It's a mileage tracker that automatically calculates your reimbursable mileage and uploads to your expenses file for you.
Cons
The desktop application takes some training as it's not entirely intuitive. We have hundreds of users, so we have dedicated training modules hosted in person or online.
SAP Concur FAQs
Below are some frequently asked questions for SAP Concur.Q. What type of pricing plans does SAP Concur offer?
SAP Concur offers the following pricing plans:
- Starting from: US$8.00/month
- Pricing model: Subscription
- Free Trial: Available
Small business: $8 per month / employee Get quotes online for the Standard, Concurforce, Professional and Premium editions.
Q. What are the main features of SAP Concur?
SAP Concur offers the following features:
- Add car mileage to expense report
- Airline ancillary fee capture
- Approve or reject expense reports
- Automatic payment capability
- Capture data from flights, hotels and rental cars
- Capture receipts with mobile devices
- Central travel dashboard
- Compliance management
- Concur messaging
- Expense reports
- Expenses and spend reports
- Flight alerts and alternate flight options
- Gamified rewarding
- Integrate travel, expense and invoice data
- Interactive dashboards
- Submit detailed spend requests
- TMC data integration
- Team calendar
- Travel management
- Upload IRS compliant images
- Upload receipts
- Vendor normalization
Q. Who are the typical users of SAP Concur?
SAP Concur has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does SAP Concur support?
SAP Concur supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish
Q. Does SAP Concur support mobile devices?
SAP Concur supports the following devices:
Android, iPhone, iPad
Q. What other apps does SAP Concur integrate with?
SAP Concur integrates with the following applications:
Aventri, Bitium, IFTTT, InviteManager, K3, NetSuite, QuickBooks Online, Sage Intacct, Time Tracker, Workato
Q. What level of support does SAP Concur offer?
SAP Concur offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials
Related categories
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