---
description: Learn how Misterio can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Misterio Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Misterio](/software/2378714/misterio)

# Misterio

Canonical: https://www.getapp.co.nz/software/2378714/misterio

> Misterio is a cloud-based customer engagement platform covering chat, Telegram, helpdesk, and CRM across 75 languages with no-code.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Misterio

\* Handles a large share of conversations autonomously using a custom AI knowledge base, reducing the volume of requests that require human intervention and allowing support teams to focus on complex cases.
\* Centralizes customer interactions from websites, Telegram, and other channels into a unified inbox, eliminating the need to switch between platforms to manage conversations.
\* Routes, tags, and assigns conversations automatically based on configurable rules, giving support teams structured control over high-volume queues.
\* Tracks full contact history and links conversation data to individual CRM profiles, providing agents with complete context at the point of interaction.
\* Enables chatbot-to-human escalation workflows so that automated responses handle routine inquiries while agents step in for cases requiring judgment.
\* Delivers reporting and analytics on conversation trends, agent performance, and resolution metrics, supporting data-driven staffing and knowledge base optimization decisions.
\* Operates continuously across connected channels, maintaining customer response coverage outside of standard business hours without requiring additional headcount.

## About the vendor

- **Company**: Shifting Apps Ltd.

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Australia, France, Germany, Spain, United Kingdom, United States

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- CRM
- Call Centre Management
- Chat/Messaging
- Chatbot
- Client Portal
- Communication Management
- Configurable Workflow
- Conversational AI
- Customer Communication
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2378714/misterio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/misterio/> |
| en-AE | <https://www.getapp.ae/software/2378714/misterio> |
| en-AU | <https://www.getapp.com.au/software/2378714/misterio> |
| en-CA | <https://www.getapp.ca/software/2378714/misterio> |
| en-GB | <https://www.getapp.co.uk/software/2378714/misterio> |
| en-IE | <https://www.getapp.ie/software/2378714/misterio> |
| en-NZ | <https://www.getapp.co.nz/software/2378714/misterio> |
| en-SG | <https://www.getapp.sg/software/2378714/misterio> |
| en-ZA | <https://www.getapp.za.com/software/2378714/misterio> |

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