---
description: Learn how Kav can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kav Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Kav](/software/2300079/kav)

# Kav

Canonical: https://www.getapp.co.nz/software/2300079/kav

> Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Kav

• Answers customers get from you today by phone — balances, invoices, request status, appointments — handled automatically, from live data.
• The AI never authors a number. Amounts, dates and statuses come from your systems through fixed display templates, so answers are right or they don't appear.
• Identity is resolved on the server from a one-time code, never taken from the chat, so personal data is not exposed by a clever prompt.
• Set up and changed in a no-code Studio: a new answer or a new connected system is configuration, not a release.
• Unclear or sensitive cases fail closed and reach a human with the entire conversation, rather than being guessed at.
• One assistant serves every channel — website widget, Telegram, WhatsApp per organization.
• Hebrew, Arabic, Russian and English as equals, right-to-left first, built to WCAG 2.2 AA and Israeli standard 5568.
• Every staff view of customer data is written to an audit log.

## About the vendor

- **Company**: Kav

## Commercial Context

- **Pricing Details**: Kav AI assistant: simple monthly plans for small business and for larger teams and municipalities, cancel any time. Set-up by our team, no set-up fee.

Small business:
Starter — $39/month: website widget plus one channel (WhatsApp or Telegram), 300 conversations/month.
Plus — $89/month: two channels, up to one calendar or booking integration (appointments straight into your calendar), 1,000 conversations/month, Agent Desk with 2 seats.
Pro — $189/month: three channels, up to two integrations, 2,500 conversations/month, Agent Desk with 5 seats.

Business and municipal:
Business — $325/month: everything in Pro, up to 2 integration modules, 5 Agent Desk seats, 3,000 conversations/month.
Organization — $750/month: everything in Business plus one additional channel, 15 Agent Desk seats, 12,000 conversations/month, Dynamics 365 bridge, usage analytics and model budget controls.
Enterprise — custom quote: unlimited integration modules, every channel, SLA and dedicated onboarding for large organizations and regional authorities.

The website widget and knowledge base are in every plan. Languages: Hebrew, Arabic, Russian, English and Amharic, and content updates from the Studio with no release. You can also connect your own tools yourself in the Studio, no code. No free trial: a free live demo is available on request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Amharic, Arabic, English, Hebrew, Russian
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania and 15 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Conversational AI
- Customer Communication
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Customization
- Event Triggered Actions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4094 reviews)
2. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1789 reviews)
3. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Zoho Desk](https://www.getapp.co.nz/software/10036/zoho-desk) — 4.5/5 (2216 reviews)
5. [Wati](https://www.getapp.co.nz/software/2068239/wati) — 4.6/5 (207 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2300079/kav)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/kav/> |
| en-AE | <https://www.getapp.ae/software/2300079/kav> |
| en-AU | <https://www.getapp.com.au/software/2300079/kav> |
| en-CA | <https://www.getapp.ca/software/2300079/kav> |
| en-GB | <https://www.getapp.co.uk/software/2300079/kav> |
| en-IE | <https://www.getapp.ie/software/2300079/kav> |
| en-NZ | <https://www.getapp.co.nz/software/2300079/kav> |
| en-SG | <https://www.getapp.sg/software/2300079/kav> |
| en-ZA | <https://www.getapp.za.com/software/2300079/kav> |

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