---
description: Learn how Helios can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helios Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Remote Monitoring and Management (RMM) Software](/directory/1767/remote-monitoring-and-management/software) > [Helios](/software/2300068/helios-13)

# Helios

Canonical: https://www.getapp.co.nz/software/2300068/helios-13

> RMM and PSA with AI that does the work. Helio finds the cause, writes the fix, and closes the ticket once you approve.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Helios

Get your evenings back&#10;Most RMMs are excellent at telling you something is broken, then waiting for you. Helios investigates on the machine, works out the cause, writes the fix and carries it out once you approve. Routine faults are resolved and the ticket is closed before anyone opens the dashboard.&#10;&#10;Nothing happens without your say-so&#10;Every automated fix is reversible and shown to you before it runs. Every action is recorded with what changed, so you can answer a client's question months later. You set the rules in plain English and Helio keeps them until you say otherwise.&#10;&#10;Problems found before the call&#10;Disks are forecast to fill days ahead rather than alerting at 95%. Several machines dropping at once is treated as one outage, not twenty tickets. Failed backups, missing antivirus, machines out of support and overdue patches all surface on one screen.&#10;&#10;One platform instead of five&#10;Monitoring, patching, remote access, the service desk, security status, Microsoft 365, reporting and client billing in one place. Remote access is browser-based and included, so there is no second vendor to buy. One agent covers Windows, Windows Server, macOS and Linux, and every build is code-signed.&#10;&#10;Pricing that does not punish growth&#10;Plans are flat per workspace, not per technician, so taking on staff costs nothing extra. Every feature is on every plan, including the entry tier. No modules to unlock, no sales call to see a price.&#10;&#10;Reporting your clients actually read&#10;Health reports, baseline audits and quarterly reviews generate on a schedule you set, and you preview exactly what the client receives before it sends. Client portals carry your branding on Growth and Scale.&#10;&#10;Built by someone who runs an MSP&#10;Helios runs a real estate every day, including clients in regulated sectors. The features exist because the job needed them, not because they filled a comparison grid.

## About the vendor

- **Company**: Nexborne Ltd

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Anti Virus
- Application Deployment
- Asset Tracking
- Audit Trail
- Automatic Backup
- Autonomous Task Execution
- Backup and Recovery
- Billing & Invoicing
- Build Automation
- Compliance Management
- Configuration Management
- Contract/License Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- FAQs/Forum
- Knowledge Base

## Category

- [Remote Monitoring and Management (RMM) Software](https://www.getapp.co.nz/directory/1767/remote-monitoring-and-management/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2300068/helios-13)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/helios-13/> |
| en-AE | <https://www.getapp.ae/software/2300068/helios-13> |
| en-AU | <https://www.getapp.com.au/software/2300068/helios-13> |
| en-CA | <https://www.getapp.ca/software/2300068/helios-13> |
| en-GB | <https://www.getapp.co.uk/software/2300068/helios-13> |
| en-IE | <https://www.getapp.ie/software/2300068/helios-13> |
| en-NZ | <https://www.getapp.co.nz/software/2300068/helios-13> |
| en-SG | <https://www.getapp.sg/software/2300068/helios-13> |
| en-ZA | <https://www.getapp.za.com/software/2300068/helios-13> |

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