---
description: Learn how Doks can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Doks Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Doks](/software/2272023/doks-1)

# Doks

Canonical: https://www.getapp.co.nz/software/2272023/doks-1

> Doks is a cloud-based AI support chatbot that trains on custom content sources to automate website, documentation, and knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Doks

\* Automates a large share of customer support ticket volume without human intervention, reducing load on support teams and freeing agents to focus on complex issues.
\* Trains directly on a business's own documentation and knowledge base content, keeping responses accurate and contextually relevant to the product.
\* Syncs automatically with connected documentation sources, ensuring chatbot responses reflect the latest content without manual updates.
\* Provides conversation analytics and query trend reports, surfacing content gaps and recurring unresolved questions for documentation improvement.
\* Supports brand customization of chatbot appearance, tone, and behavior, allowing consistent presentation across customer-facing surfaces.
\* Includes escalation routing to human agents for queries the chatbot cannot resolve, maintaining support continuity for complex or sensitive issues.
\* Deploys via website embed or documentation portal integration, requiring minimal technical setup for go-live.

## About the vendor

- **Company**: Doks
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2272023/doks-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/doks-1/> |
| en-AE | <https://www.getapp.ae/software/2272023/doks-1> |
| en-AU | <https://www.getapp.com.au/software/2272023/doks-1> |
| en-CA | <https://www.getapp.ca/software/2272023/doks-1> |
| en-GB | <https://www.getapp.co.uk/software/2272023/doks-1> |
| en-IE | <https://www.getapp.ie/software/2272023/doks-1> |
| en-NZ | <https://www.getapp.co.nz/software/2272023/doks-1> |
| en-SG | <https://www.getapp.sg/software/2272023/doks-1> |
| en-ZA | <https://www.getapp.za.com/software/2272023/doks-1> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Doks","description":"Doks is a cloud-based, SaaS AI support chatbot that integrates into websites, documentation portals, and knowledge bases to deliver instant, automated answers to user queries. Designed for businesses seeking to reduce support ticket volume, Doks draws on existing content sources to generate contextually relevant responses, covering use cases across SaaS platforms, developer tools, and customer-facing documentation hubs.\n\nDoks connects to a range of content inputs, including help centers, markdown files, and web pages, indexing that content to power a conversational interface deployable via a website widget or API. Teams can configure the chatbot's behavior, restrict it to specific content scopes, and monitor interaction logs to identify gaps in documentation coverage. The platform targets technical teams, customer support operations, and product teams that maintain self-service knowledge resources.\n\nBy surfacing answers directly from verified documentation, Doks reduces reliance on live agent intervention for routine queries. Analytics and conversation history give support and content teams visibility into recurring questions, enabling data-driven improvements to documentation quality and chatbot accuracy over time.","image":"https://images.g2crowd.com/display-layer-screenshots/1740647/00372a9323e9a08fdc5e93b1f9d6088f7de97dbed97ba14c63f2f9609dfa5d49.jpg","url":"https://www.getapp.co.nz/software/2272023/doks-1","@id":"https://www.getapp.co.nz/software/2272023/doks-1#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.getapp.co.nz/software/2272023/doks-1#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Doks","position":3,"item":"/software/2272023/doks-1","@type":"ListItem"}]}]}
</script>