---
description: Learn how rudi can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: rudi Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [rudi](/software/2241436/rudi)

# rudi

Canonical: https://www.getapp.co.nz/software/2241436/rudi

> Cloud-based AI chatbot platform for SMEs on LINE OA, Facebook, and Lazada, automating customer support, lead capture, and sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of rudi

\* Automates customer replies using AI and NLP, reducing dependence on human agents for routine inquiries across LINE OA, Facebook, and Lazada channels.
\* Captures and qualifies leads through conversational flows, routing prospects to sales teams without manual intervention.
\* Supports broadcast messaging and segmentation, allowing targeted promotions to be sent to specific customer groups.
\* Provides a unified inbox for managing multi-channel conversations, giving support teams a consolidated view of customer interactions.
\* Offers no-code chatbot builders with drag-and-drop interfaces, enabling non-technical users to configure and deploy bots independently.
\* Integrates with e-commerce and CRM platforms, synchronizing order data, customer records, and chat histories across systems.

## About the vendor

- **Company**: Datability
- **Founded**: 2020

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Thai
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2241436/rudi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/rudi/> |
| en-AE | <https://www.getapp.ae/software/2241436/rudi> |
| en-AU | <https://www.getapp.com.au/software/2241436/rudi> |
| en-CA | <https://www.getapp.ca/software/2241436/rudi> |
| en-GB | <https://www.getapp.co.uk/software/2241436/rudi> |
| en-IE | <https://www.getapp.ie/software/2241436/rudi> |
| en-NZ | <https://www.getapp.co.nz/software/2241436/rudi> |
| en-SG | <https://www.getapp.sg/software/2241436/rudi> |
| en-ZA | <https://www.getapp.za.com/software/2241436/rudi> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"rudi","description":"rudi is a cloud-based AI chatbot platform designed for small and medium-sized enterprises operating on social commerce channels including LINE OA, Facebook Messenger, Lazada, and Email. Powered by artificial intelligence and natural language processing (NLP), rudi automates customer conversations around the clock, handling inquiries, capturing leads, processing orders, booking appointments, and generating quotations, all without requiring live agents. Initial setup takes approximately 10 minutes, and the platform supports custom QA pair configuration to improve response accuracy over time.\n\nThe platform consolidates multi-channel messaging management into a single interface, allowing businesses to engage customers across LINE OA, Facebook Messenger, Lazada, and Email simultaneously. A built-in formula engine supports quotation generation and order workflows, while internal knowledge management functionality enables teams to retrieve organizational information directly through the chat interface. rudi is particularly suited to e-commerce, retail, and social commerce businesses in Thailand and Southeast Asia seeking to scale customer interactions without proportional increases in support headcount.","url":"https://www.getapp.co.nz/software/2241436/rudi","@id":"https://www.getapp.co.nz/software/2241436/rudi#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"@id":"https://www.getapp.co.nz/software/2241436/rudi#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"rudi","position":3,"item":"/software/2241436/rudi","@type":"ListItem"}]}]}
</script>