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description: Learn how Mira can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Mira Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Database Software](/directory/459/database/software) > [Mira](/software/2141643/mira-4)

# Mira

Canonical: https://www.getapp.co.nz/software/2141643/mira-4

> Record a procedure once on a phone, action camera or smart glasses. Mira transcribes, chapters and translates it into 14+ languages with dubbed audio, then answers your team's questions with a link to the exact video moment. EU-hosted, GDPR compliant.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Mira

Onboarding without tying up your best people

New starters learn from a recording of the person who actually does the job, at their own pace, as often as they need. Your senior technician records the procedure once instead of explaining it eleven times. The research supports this precisely: an AI assistant grounded in real work raised productivity 14% on average, and 34% among the least experienced workers (Brynjolfsson, Li and Raymond, Quarterly Journal of Economics, 2025). The people who gain most are exactly the ones you are trying to bring up to speed.

Fewer stoppages waiting for the one person who knows

When a line stops, the question is usually not complicated, it is just undocumented. A QR code on the machine opens the right guide. The assistant answers and jumps to the moment in the footage where someone does the thing being asked about. Nobody waits for a callback.

Instructions your whole workforce can follow

A procedure recorded in one language reaches everyone who speaks it and nobody else. Mira produces subtitles, transcripts and a dubbed voice track in 14 or more languages, so the same recording works for a Polish, Romanian or Turkish speaker without a second production. Safety instructions land with the people they are meant to protect.

Documentation as a by-product, not a project

Work instructions, SOPs and onboarding manuals come out of recordings you already made. One click produces an illustrated slide deck, a Word document, a PDF or Markdown, with frames pulled from the video and your branding applied. Nobody sits down to write them.

You find out what is not documented

Most teams cannot answer the question of what to record next. The knowledge graph builds a coverage heatmap across machines, components and symptoms, and blind-spot detection surfaces the gaps: symptoms with no resolution, components nobody has covered, procedures with no tooling. Your documentation backlog stops being guesswork.

Knowledge that travels to customers and partners

Equipment manufacturers can give buyers self-service guides for the machines they sold, which takes load off the support desk and shortens the customer's downtime. Share through embeds in a partner portal, login-free public pages or scoped external accounts, and control exactly how far each asset travels.

Audit-ready without extra work

Every action is recorded and traceable, so you can show who was instructed, on what, and when. Version history and an approval workflow mean the published procedure is the approved one. For regulated production and quality management, the evidence exists as a matter of course.

Data that stays where you need it

Built in Berlin and operated in the EU, with data residency covering personal data and AI model inference. Nothing is shared with third parties or used to train models. For European manufacturers with procurement and works council scrutiny, this is often the deciding factor.

Roll it out to everyone

Pricing runs on storage volume and support level, not per seat. The people who most need shop floor knowledge are usually the ones a per-user licence gets withheld from. Here they cost nothing extra.

## About the vendor

- **Company**: Pragmatic Technologies GmbH

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Bulgarian, Danish, Dutch, English, French, German, Hungarian, Italian, Polish, Romanian, Russian, Spanish, Turkish, Ukrainian
- **Available Countries**: Argentina, Aruba, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia and 36 more

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Storage Management
- Document Storage
- Drag & Drop
- Full Text Search
- Generative AI
- Reporting & Statistics
- SSL Security
- Search/Filter
- Third-Party Integrations
- User Management
- Workflow Management

## Integrations (1 total)

- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Database Software](https://www.getapp.co.nz/directory/459/database/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2141643/mira-4)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/mira-4/> |
| en-AE | <https://www.getapp.ae/software/2141643/mira-4> |
| en-AU | <https://www.getapp.com.au/software/2141643/mira-4> |
| en-CA | <https://www.getapp.ca/software/2141643/mira-4> |
| en-GB | <https://www.getapp.co.uk/software/2141643/mira-4> |
| en-IE | <https://www.getapp.ie/software/2141643/mira-4> |
| en-NZ | <https://www.getapp.co.nz/software/2141643/mira-4> |
| en-SG | <https://www.getapp.sg/software/2141643/mira-4> |
| en-ZA | <https://www.getapp.za.com/software/2141643/mira-4> |

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It captures what experienced people know by recording them at work, then turns those recordings into a structured, searchable, multilingual library that anyone can query in plain language.\n\nWhere it gets used\n\nOn the assembly line, where a fitter records a changeover once and every shift follows the same sequence. In maintenance, where a fault-clearing routine is filmed inside the cabinet and the next technician watches instead of calling. In field service, where an engineer on a customer site pulls up the procedure for a machine they have not touched in a year. At an OEM, where customers get self-service guides for the equipment they bought, cutting the support queue. And at a desk, where a screen recording of an internal tool becomes a documented workflow.\n\nWhy now\n\nDeloitte and The Manufacturing Institute project that the US skills gap could leave 2.1 million manufacturing jobs unfilled by 2030. The knowledge going out of the door is not written down anywhere, and the people arriving to replace it often do not share a first language with the people leaving.\n\nFour steps\n\nRecord. An expert films the job while doing it, on a phone, a tablet, an action camera or smart glasses. Screen recording covers desk work. No script, no crew, no editing. Existing files can be uploaded instead.\n\nProcess. Transcription runs against a glossary you define, so machine names come out correctly. The recording is chaptered with timestamps, summarised with safety warnings, tagged, and turned into an FAQ. A knowledge graph links machines, components, symptoms and procedures.\n\nTranslate. Subtitles, transcripts, chapters, summaries, FAQs and tags are produced in 14 or more languages. The audio is redubbed, so a German recording plays back in a fluent Polish or Romanian voice with matching subtitles.\n\nAsk. An assistant grounded only in your library answers questions and cites the exact second of video the answer came from. Scope it to one collection or the whole library. Voice input handles gloves-on work. It runs in the app, on public pages, in embeds and on WhatsApp.\n\nWhat sets Mira apart\n\nMost tools translate the text and leave the audio alone. Mira redubs the voice track, which matters when the person watching has both hands on a machine.\n\nMost tools report on what has been documented. Mira's coverage heatmap and blind-spot detection show what has not, listing unresolved symptoms and components nobody has explained yet.\n\nMost tools charge per seat, which quietly limits who gets access. Mira charges on storage volume and support level, so the whole workforce can have it.\n\nDocuments and distribution\n\nAny recording exports as an illustrated slide deck, a Word file, a print-ready PDF or clean Markdown, with stills from the video and your branding. Distribute through QR codes on machines, embeds in a partner portal or LMS, login-free public pages, or scoped accounts for customers and contractors.\n\nIntegrations\n\nA REST API with scoped tokens connects Mira to existing systems. Finished assets and generated documents flow into an LMS. Workers can query the assistant from WhatsApp without opening another app. The knowledge base can also be exposed to other AI tools and agents through the Model Context Protocol.\n\nSecurity and Data\n\nBuilt by a team in Berlin and operated in the EU, with data residency covering personal data and AI inference. Encryption in transit and at rest, SSO, MFA, role-based access policies and a full audit trail. Your content is never shared with third parties and never used to train models. 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