---
description: Learn how Clanker Support can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clanker Support Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Clanker Support](/software/2113824/clanker-support)

# Clanker Support

Canonical: https://www.getapp.co.nz/software/2113824/clanker-support

> Clanker Support is an open-source AI customer support widget that embeds on websites via a single script tag. It answers inquiries using documentation and knowledge bases, escalating conversations to human teams with full context when needed. It features email threading, supports AI models like GPT, Claude, and Gemini, and can be self-hosted or used as a hosted service with integrations for WordPress, Shopify, and React apps.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Clanker Support

Delivers instant answers to common customer questions directly from documentation, reducing repetitive inquiries and freeing up team capacity
Seamlessly escalates complex issues to human agents with full conversation history attached, ensuring smooth transitions and complete context
Quick to deploy with a single script tag or official plugins, requiring minimal setup and no build step
Offers flexibility with a choice of AI models for each project, allowing optimization for cost or capability
Supports self-hosting with open-source architecture, enabling full control over deployment and data

## About the vendor

- **Company**: Clanker Support

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, Germany, Morocco, United Kingdom, United States

## Features

- Agentic Task Execution
- Autonomous Task Execution
- Conversational AI
- Dashboard
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing
- Proactive Chat

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.co.nz/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2113824/clanker-support)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/clanker-support/> |
| en-AE | <https://www.getapp.ae/software/2113824/clanker-support> |
| en-AU | <https://www.getapp.com.au/software/2113824/clanker-support> |
| en-CA | <https://www.getapp.ca/software/2113824/clanker-support> |
| en-GB | <https://www.getapp.co.uk/software/2113824/clanker-support> |
| en-IE | <https://www.getapp.ie/software/2113824/clanker-support> |
| en-NZ | <https://www.getapp.co.nz/software/2113824/clanker-support> |
| en-SG | <https://www.getapp.sg/software/2113824/clanker-support> |
| en-ZA | <https://www.getapp.za.com/software/2113824/clanker-support> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Clanker Support","description":"Clanker Support is an open source AI powered customer support widget designed to reduce repetitive support interactions and preserve conversation context. It operates as an embeddable agent that sources responses directly from an organization’s documentation and knowledge base. When the agent encounters inquiries beyond its knowledge scope or when a request for human assistance arises, the complete conversation history is escalated to a centralized team inbox with full context preservation. The solution aligns with the needs of e-commerce enterprises, SaaS providers, documentation and developer tool vendors, car rental and mobility operators, real estate firms and hospitality organizations seeking scalable support capabilities without commensurate staff increases.\n\nThe widget deploys with one script tag inserted before the closing body tag and mounts in an isolated shadow DOM to prevent style conflicts. Configuration is managed through a system prompt and knowledge base input, enabling contextually relevant and accurate responses while allowing the agent to acknowledge knowledge gaps. Escalations transfer the entire thread to the team inbox without requiring restarts of the conversation. Email threading maintains continuity by routing customer replies back into the ongoing dialogue. The platform is built on a language model gateway architecture that supports a curated catalog of web search capable models, including GPT, Claude and Gemini variants, with project specific model selection controlled via configuration rather than code modifications.\n\nIntegration pathways include an official WordPress plugin available through the platform directory, a storefront app embed for commerce platforms and a dedicated npm package for React Server Components in modern web frameworks. The core stack is released under an MIT license and can be self hosted on serverless edge infrastructure with proprietary API keys. An alternative managed hosting option is provided under subscription terms that include support for multiple projects and defined team member allocations. The open architecture minimizes vendor lock in and ensures alignment with enterprise infrastructure requirements without compromising transparency.\n\nModel customization and knowledge base tuning enable the agent to deliver precise and reliable responses while admitting limitations rather than generating speculative content. The escalation mechanism preserves conversation threads and context to ensure seamless hand off to human agents. Administrators can select from lighter model classes or frontier level variants according to project requirements without code changes. The design facilitates the scaling of customer support operations through automation and context preservation while maintaining high levels of response quality and operational transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/71c36c0f-b670-4751-856c-93d228b435be.png","url":"https://www.getapp.co.nz/software/2113824/clanker-support","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2113824/clanker-support#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/5025/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Clanker Support","position":3,"item":"/software/2113824/clanker-support","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/2113824/clanker-support#breadcrumblist"}]}
</script>