---
description: Learn how Hero365 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hero365 Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Hero365](/software/2113541/hero365)

# Hero365

Canonical: https://www.getapp.co.nz/software/2113541/hero365

> Hero365 is an AI-native field service platform for trade contractors. Autonomous agents answer calls, draft priced estimates, schedule and route crews, close out jobs and reconcile the books — with a human-approval gate on every action. iOS, Android and web. Stripe, QuickBooks and Xero built in.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Hero365

Hero365 targets technically-comfortable owners and operations leads at home-service and trade contracting businesses who are evaluating whether to automate a back-office role rather than hire for it.

Company profile
- Business size: 1 to 50 field technicians, with the sweet spot at 1-15. Revenue typically $150k to $10M.
- Structure: owner-operated or family-owned, with zero to three office staff. Rarely any dedicated IT.
- Current stack: usually a mix of a legacy field service tool (ServiceTitan, Housecall Pro, Jobber, FieldEdge), a spreadsheet, a shared calendar, an answering service and QuickBooks — with no reliable connection between them.
- Not a fit for: enterprise contractors with 100+ technicians, dedicated IT departments, or requirements for on-premise deployment and heavy ERP integration.

Industries
HVAC, plumbing, electrical, roofing, solar, landscaping and lawn care, cleaning services, pest control, pool and spa service, garage door, appliance repair, fire protection, locksmith, chimney and fireplace, security and alarm, well and water systems, commercial kitchen equipment, metal fabrication, and general contracting and remodeling.

Buyer personas
- The owner-operator who runs the business from a phone and evaluates software on how little typing it demands.
- The office manager or dispatcher at a 5-25 technician shop, who owns scheduling, collections and customer communication and is the first to feel the strain of growth.
- The general manager or COO comparing the cost of a new CSR, dispatcher or bookkeeper against the cost of automating that role.

What they evaluate on
- Does it answer the phone when nobody can? Missed calls are the single largest measurable revenue leak in the trades.
- How fast does a quote go out? Speed to quote decides most residential jobs.
- Will my technicians actually use it? Anything that requires typing in a crawlspace does not get used.
- What does the AI do without asking me? Buyers want an explicit approval gate and an audit trail, not a black box.
- Does it cost more when I hire? Per-seat pricing is a persistent objection in a seasonal, high-turnover labor market.
- Can I get my data out? Export, accounting sync and API access are checked before purchase.

Geographies
North America (United States, Canada, and the US-Hispanic market), the United Kingdom and Ireland, Australia, and Western Europe (Spain, France, Germany, Italy, the Netherlands, Portugal), plus Brazil. Pricing, tax handling, phone number provisioning and units of measure are localized per market.

## About the vendor

- **Company**: Hero365

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Hero365 is priced per business, not per user. Adding technicians, dispatchers or office staff never increases the bill, which matters in a trade where headcount is seasonal.

Every plan includes the core platform: scheduling, CRM, estimates, invoicing, job management, payments, online booking, review collection, a trade-specific website on your own domain, and the iOS and Android apps. What changes between plans is how many AI roles work for you.

AI Concierge, $19.99 per month
Your AI front desk. Answers every call and text around the clock, qualifies the caller, quotes from your price book and books the job onto your calendar. Includes 125 AI voice minutes and 30 outbound campaigns a month, basic dashboards and email support. Billed through the App Store or Google Play with a 7-day free trial.

Growth, $149 per month or $124 per month billed annually
Adds the Sales and Field roles and opens the full operations toolkit: photo- and voice-to-estimate with Good, Better and Best pricing tiers, quote follow-up, AI scheduling and route optimization, the dispatch board, inventory and truck stock, projects, the customer portal, time clock and time off, expense tracking, bank reconciliation, tax compliance and financial reports, campaigns, promotions, referrals, reputation tools and SEO. Includes 500 AI voice minutes and 120 campaigns a month, advanced analytics and reporting, and priority support.

Scale, $349 per month or $291 per month billed annually
Adds the Finance, Dispatch and Care roles. The toolkit is the same as Growth, but Hero AI now runs the books, the board and the follow-up rather than handing you the tools: invoices chased, payments reconciled, schedules replanned around emergencies, review requests and win-back campaigns sent on their own. Also unlocks custom AI apps. Includes 2,000 or more AI voice minutes and unlimited campaigns.

Annual billing
Paying annually saves about 17% on every plan.

Free trial
Every plan starts with a 7-day free trial. The live demo on hero365.ai needs no card at all.

Add-ons
Extra AI voice minutes are $0.15 per minute beyond your plan allowance. The Aurora Solar design integration is $49 per month. White-label branding is $99 per month.

Payment processing
Card, ACH and Tap to Pay on iPhone and Android run through Stripe at standard Stripe rates, billed separately from your subscription.

Currencies and tax
Prices here are in US dollars. Hero365 also bills in Canadian dollars, British pounds, euros and Australian dollars with local tax handling. UK and European prices are quoted excluding VAT; Canadian and Australian prices exclude GST.

Contract terms
No setup fee, no implementation cost and no minimum term. Cancel any time.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, Spain, United Kingdom, United States

## Features

- AI Copilot
- AI Summarization
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Chatbot
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Branding
- Dispatch Management
- Electronic Signature
- Employee Management
- Estimating
- For Plumbing Industry
- GPS

## Integrations (5 total)

- Gmail
- Google Ads
- Google Calendar
- Plaid
- QuickBooks Online

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software)
- [Plumbing Software](https://www.getapp.co.nz/directory/987/plumbing/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2113541/hero365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/hero365/> |
| en-AE | <https://www.getapp.ae/software/2113541/hero365> |
| en-AU | <https://www.getapp.com.au/software/2113541/hero365> |
| en-CA | <https://www.getapp.ca/software/2113541/hero365> |
| en-GB | <https://www.getapp.co.uk/software/2113541/hero365> |
| en-IE | <https://www.getapp.ie/software/2113541/hero365> |
| en-NZ | <https://www.getapp.co.nz/software/2113541/hero365> |
| en-SG | <https://www.getapp.sg/software/2113541/hero365> |
| en-ZA | <https://www.getapp.za.com/software/2113541/hero365> |

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