---
description: Learn how VisionCX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VisionCX Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [VisionCX](/software/2111155/visioncx)

# VisionCX

Canonical: https://www.getapp.co.nz/software/2111155/visioncx

> VisionCX is a customer experience platform that enables businesses to create and distribute surveys measuring NPS, CSAT, and CES metrics. The platform features artificial intelligence capabilities that analyze open-ended responses in Portuguese, automatically categorizing feedback by theme and sentiment. Survey distribution occurs through multiple channels including WhatsApp, email, link, QR code, and website embeds, with responses consolidated into unified reports.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of VisionCX

Enables the creation and distribution of NPS, CSAT, and CES surveys across multiple channels, including WhatsApp, email, links, and QR codes, reaching customers where they are most active.
Uses artificial intelligence to automatically analyze open-ended responses in Portuguese, identifying key themes, sentiment, and root causes without manual review.
Transforms customer feedback into actionable tasks by automatically generating tickets for low scores, assigning responsibility, and tracking resolution within the same platform.
Offers a wide variety of question types and advanced survey logic, supporting both simple and complex research needs for organizations of any size.
Ensures data privacy and security in compliance with LGPD, with options for data export and deletion at any time.

## About the vendor

- **Company**: VisionCX

## Commercial Context

- **Starting Price**: R$119.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Customer Segmentation
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Data Analysis Tools
- Data Cleansing
- Data Import/Export
- Data Security
- Drag & Drop
- Dynamic Content
- Email Marketing
- Email Reminders
- Feedback Management
- Generative AI
- Mobile Survey

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.co.nz/directory/234/survey/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2111155/visioncx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/visioncx/> |
| en-AE | <https://www.getapp.ae/software/2111155/visioncx> |
| en-AU | <https://www.getapp.com.au/software/2111155/visioncx> |
| en-CA | <https://www.getapp.ca/software/2111155/visioncx> |
| en-GB | <https://www.getapp.co.uk/software/2111155/visioncx> |
| en-IE | <https://www.getapp.ie/software/2111155/visioncx> |
| en-NZ | <https://www.getapp.co.nz/software/2111155/visioncx> |
| en-SG | <https://www.getapp.sg/software/2111155/visioncx> |
| en-ZA | <https://www.getapp.za.com/software/2111155/visioncx> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"VisionCX","description":"VisionCX is a customer experience management platform that enables organizations to design, distribute and analyze customer feedback surveys with metrics for net promoter score, customer satisfaction and customer effort. It supports operations from small and medium sized enterprises to large corporations and research institutes within Brazilian markets. The platform delivers enterprise grade functionality alongside compliance with Brazil’s General Data Protection Law. The infrastructure is hosted on Amazon Web Services, providing scalable performance without dedicated technical implementation.\n\nThe platform provides more than twenty-five question types, including standard frameworks for net promoter score, customer satisfaction and customer effort, as well as advanced methodologies such as Likert scales, matrix questions, MaxDiff prioritization and conjoint analysis for trade-off evaluation. Surveys are created through a drag and drop interface with conditional logic and reusable templates. Distribution channels include integration with the official WhatsApp Business Platform using preapproved message templates and dedicated phone numbers, email campaigns, shareable links, QR codes and website embedding via sidebar tabs, popups and exit intent surveys.\n\nArtificial intelligence tools calibrated for Brazilian Portuguese automatically analyze open text responses, categorizing sentiment into positive, neutral and negative classifications, identifying recurring themes and conducting root cause analysis. The AI performs an initial classification and then applies a secondary reconsolidation layer to reveal hidden patterns across aggregated feedback. Closed loop functionality converts low satisfaction scores into tickets with assigned responsibility and priority levels and tracks resolution progress. Real time dashboards display response metrics, sentiment distributions, theme clustering and exportable visualizations for comprehensive reporting.\n\nAPI access for reading and writing data supports seamless integration with external systems and custom workflows. Administrative controls enable scheduling of automated campaigns and management of custom email domains. Data storage is encrypted in transit and at rest and remains under full ownership of the user, with options for data export in spreadsheet formats and deletion without vendor intervention. The platform operates on a month to month subscription model with no long term commitments and requires no technical setup or consulting services for initial deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c0fb992-898a-454a-b800-d8affaf19b4d.png","url":"https://www.getapp.co.nz/software/2111155/visioncx","@id":"https://www.getapp.co.nz/software/2111155/visioncx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"119","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.nz/software/2111155/visioncx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"VisionCX","position":3,"item":"/software/2111155/visioncx","@type":"ListItem"}]}]}
</script>