---
description: Learn how ELX Chatbot can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ELX Chatbot Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [ELX Chatbot](/software/2105571/elx-chatbot)

# ELX Chatbot

Canonical: https://www.getapp.co.nz/software/2105571/elx-chatbot

> ELX Chatbot is an artificial intelligence-powered virtual assistant designed for ecommerce businesses. The software integrates with platforms including Shopify, Adobe Commerce, WooCommerce, and BigCommerce to automate customer support and provide product recommendations. It uses natural language processing to respond to customer inquiries, track order status in real time, and answer frequently asked questions about delivery, returns, and product availability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ELX Chatbot

Delivers instant, AI-powered responses to customer queries, providing support around the clock without manual intervention&#10;Guides shoppers with personalized product recommendations, helping users discover relevant items based on their needs and preferences&#10;Automates answers to frequently asked questions, reducing repetitive support tasks and allowing teams to focus on complex issues&#10;Integrates seamlessly with leading ecommerce platforms, enabling quick setup and real-time syncing of product and order data&#10;Adapts to industry-specific requirements, offering tailored assistance for sectors such as fashion, electronics, and home decor

## About the vendor

- **Company**: ELX Chatbohttps://www.elxchatbot.ai/

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Agentic Task Execution
- Alerts/Escalation
- Autonomous Task Execution
- Chatbot
- Collaboration Tools
- Conversational AI
- For Sales Teams/Organizations
- For eCommerce
- Generative AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Machine Learning
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations
- Workflow Automation

## Integrations (8 total)

- Adobe Commerce
- BigCommerce
- Messenger
- Shopify
- Shopify Plus
- Slack
- WhatsApp Business Suite
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)
- [AI Agents for Customer Support](https://www.getapp.co.nz/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2105571/elx-chatbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/elx-chatbot/> |
| en-AE | <https://www.getapp.ae/software/2105571/elx-chatbot> |
| en-AU | <https://www.getapp.com.au/software/2105571/elx-chatbot> |
| en-CA | <https://www.getapp.ca/software/2105571/elx-chatbot> |
| en-GB | <https://www.getapp.co.uk/software/2105571/elx-chatbot> |
| en-IE | <https://www.getapp.ie/software/2105571/elx-chatbot> |
| en-NZ | <https://www.getapp.co.nz/software/2105571/elx-chatbot> |
| en-SG | <https://www.getapp.sg/software/2105571/elx-chatbot> |
| en-ZA | <https://www.getapp.za.com/software/2105571/elx-chatbot> |

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