---
description: Learn how Callbook can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Callbook Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Callbook](/software/2104836/callbook)

# Callbook

Canonical: https://www.getapp.co.nz/software/2104836/callbook

> 24/7 AI phone receptionist for home-service businesses. Answers every call in English or Spanish, triages emergencies, books appointments against your real availability, and texts back missed calls. Keep your existing number. SMS plans from $19.99/mo; voice plans from $79/mo.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Callbook

• Answer every call 24/7 — after-hours, weekends, and overflow included
• Full conversations in English or Spanish, whichever the caller uses
• Appointments booked against your real availability, with conflict checking
• Emergency calls triaged by urgency so the serious ones reach you first
• Automatic text-back on missed calls keeps leads from going cold
• SMS confirmations with a secure link for customers to correct their own details
• Draft quote opened automatically when a job is booked; draft invoice when it completes — you review everything before it sends
• Transcripts, recordings, and summaries for every call
• Google Calendar, Microsoft calendar, and QuickBooks integrations; public REST API and signed webhooks
• Keep your existing phone number — no porting required
• No long-term contract

## About the vendor

- **Company**: Callbook

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Flat Rate
- **Pricing Details**: Callbook offers two plan families, billed monthly. SMS plans (missed-call text-back + two-way SMS inbox): Lite $19.99/mo, Lite Plus $39.99/mo, Lite Pro $69.99/mo. Voice plans (full AI receptionist that answers calls 24/7 in English and Spanish, qualifies callers, and books jobs): Starter $79/mo with 250 minutes, Growth $149/mo with 500 minutes, Pro $299/mo with 1,500 minutes. All plans include the CRM, estimates and invoices, and review requests. Full details at getcallbook.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Russian, Spanish
- **Available Countries**: Argentina, Brazil, Canada, Chile, Colombia, France, Germany, Peru, United States, Uruguay

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Dispatch Management
- Invoice Management
- Job Management
- Job Tracking
- Mobile Access
- QuickBooks Integration
- Quotes/Estimates
- Scheduling
- Service History
- Work Order Management

## Integrations (2 total)

- Google Calendar
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2104836/callbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/callbook/> |
| en-AE | <https://www.getapp.ae/software/2104836/callbook> |
| en-AU | <https://www.getapp.com.au/software/2104836/callbook> |
| en-CA | <https://www.getapp.ca/software/2104836/callbook> |
| en-GB | <https://www.getapp.co.uk/software/2104836/callbook> |
| en-IE | <https://www.getapp.ie/software/2104836/callbook> |
| en-NZ | <https://www.getapp.co.nz/software/2104836/callbook> |
| en-SG | <https://www.getapp.sg/software/2104836/callbook> |
| en-ZA | <https://www.getapp.za.com/software/2104836/callbook> |

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