---
description: Learn how Emporiqa can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emporiqa Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Emporiqa](/software/2103047/emporiqa)

# Emporiqa

Canonical: https://www.getapp.co.nz/software/2103047/emporiqa

> Emporiqa is the AI chatbot that closes sales for e-commerce stores. It acts as an online salesperson: it recommends products from your catalog, handles objections, and walks shoppers to checkout in 65+ languages. Grounded in your own data, so it will not invent products or prices.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Emporiqa

Close sales from the chat. Emporiqa acts like an online salesperson: it recommends the right product, handles objections on price and fit, and walks shoppers to checkout, so chats turn into orders instead of dead ends.&#10;&#10;Trust it in front of customers. Every answer comes only from your own catalog and pages, so it will not invent a product or quote a price you do not have. When it is unsure, it says so and hands off to your team with the full history.&#10;&#10;Serve every shopper. It works in 65+ languages and can search by uploaded photo, so international and visual shoppers get help too.&#10;&#10;Install without a project. Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, and Sylius, all on the official marketplaces, plus Shopware 6 via Composer and GitHub. Connect your store and sync your catalog, no developer needed.&#10;&#10;Pay only for what it does. Pay-as-you-go at $0.25 per conversation, with $25 of signup credit and no card to start. If it never talks to a shopper, you never pay. No per-seat fees, and unlimited team members on every account.&#10;&#10;See the revenue. A dashboard shows which conversations led to purchases, the revenue attributed to chat, and customer satisfaction.&#10;&#10;Built for EU merchants. European company, GDPR-compliant, no training on your data.

## About the vendor

- **Company**: Rosel Group

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Emporiqa uses simple pay-as-you-go pricing. There is no monthly base fee and no per-seat charge. You pay $0.25 per conversation, and every account includes unlimited team members and all features.&#10;&#10;Every new account starts with $25 of signup credit (about 100 conversations), applied automatically at your first store. No credit card is required to sign up, and the credit does not expire while your store is active. A card is requested only once the signup credit runs out.&#10;&#10;A default monthly cap of $59 keeps costs predictable. You can raise or lower this cap anytime from your billing dashboard, or enable pause-on-cap so the assistant stops once the cap is reached. AI model (LLM) costs are included in the per-conversation price, so there is nothing separate to buy or connect.&#10;&#10;A conversation is one shopper chat session, regardless of how many messages it contains. You are billed per conversation, not per message and not per sale. If it never talks to a customer, you never pay.&#10;&#10;Included on every account at no extra cost: product recommendations, visual (photo) search, objection handling, cart and checkout in chat, customer support answers, order tracking, human handoff, 65+ languages, unlimited team members, and a full analytics dashboard (conversations, conversion, revenue attribution, satisfaction). Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, and Sylius, plus a webhook API for other platforms.&#10;&#10;Enterprise: for catalogs over 30,000 products, custom volume pricing and priority onboarding are available. Contact us for a quote.&#10;&#10;There are no tiers, no monthly minimum, and no annual lock-in. You can stop anytime. Full details at emporiqa.com/pricing/.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Chat Transcript
- Chat/Messaging
- Chatbot
- Contextual Guidance
- Customer Experience Management
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- For Developers
- Generative AI
- Intent Recognition
- Live Chat
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics

## Integrations (7 total)

- Adobe Commerce
- Drupal
- Drupal Commerce
- PrestaShop
- Sylius
- WooCommerce
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.co.nz/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (809 reviews)
3. [Celoxis](https://www.getapp.co.nz/software/9944/celoxis) — 4.5/5 (515 reviews)
4. [Denser AI](https://www.getapp.co.nz/software/2074334/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.getapp.co.nz/software/2071616/botsonic) — 4.8/5 (81 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2103047/emporiqa)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2103047/emporiqa> |
| de-AT | <https://www.getapp.at/software/2103047/emporiqa> |
| en | <https://www.getapp.com/all-software/a/emporiqa/> |
| en-AE | <https://www.getapp.ae/software/2103047/emporiqa> |
| en-AU | <https://www.getapp.com.au/software/2103047/emporiqa> |
| en-CA | <https://www.getapp.ca/software/2103047/emporiqa> |
| en-GB | <https://www.getapp.co.uk/software/2103047/emporiqa> |
| en-IE | <https://www.getapp.ie/software/2103047/emporiqa> |
| en-NZ | <https://www.getapp.co.nz/software/2103047/emporiqa> |
| en-SG | <https://www.getapp.sg/software/2103047/emporiqa> |
| en-ZA | <https://www.getapp.za.com/software/2103047/emporiqa> |
| fr | <https://www.getapp.fr/software/2103047/emporiqa> |
| fr-BE | <https://fr.getapp.be/software/2103047/emporiqa> |
| fr-CA | <https://fr.getapp.ca/software/2103047/emporiqa> |

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