---
description: Learn how DueTrail can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DueTrail Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [DueTrail](/software/2102291/duetrail)

# DueTrail

Canonical: https://www.getapp.co.nz/software/2102291/duetrail

> Web-based, review-first collections software: import overdue invoices by CSV, review and preview every reminder before it sends, and go live only when you're ready. Unlimited users, EU-hosted, GDPR-aware.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of DueTrail

\- Import in seconds: upload a CSV export from any accounting tool and DueTrail validates every row and shows an impact review before anything is committed — no integration project required.&#10;- Zero accidental sends: imported cases start paused with automation off, so no customer receives an email until you explicitly activate live sending.&#10;- Preview and test every reminder: see the exact recipient, subject and body, edit the template, and send a test to yourself before a real customer gets anything.&#10;- Promise-to-pay portal: customers confirm a payment date through a secure, token-scoped portal link, and DueTrail automatically pauses reminders while the promise is active.&#10;- Full case timeline: every contact, note and status change is tracked per invoice, so anyone on the team can see who was contacted and what was promised.&#10;- Built for teams: unlimited users per workspace with no per-seat fees, plus a work queue that surfaces exactly what needs action next.

## About the vendor

- **Company**: DueTrail

## Commercial Context

- **Starting Price**: €149.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: DueTrail uses simple, flat pricing for the whole workspace — unlimited users, no per-seat fees.&#10;&#10;Free — Review mode: create a workspace, import your overdue invoices from a CSV, review cases, edit reminder templates, and send test emails to yourself. No customer emails are ever sent in this mode — it's the safe way to try DueTrail end to end.&#10;&#10;DueTrail — €149/month (or €1,490/year, which is 2 months free): everything in Review mode plus live customer reminders, secure customer portal links, promise-to-pay tracking, CSV re-import, unlimited users, and standard support.&#10;&#10;Founding offer (first 10 teams): 3 months free, then €74/month locked in for life.&#10;&#10;No setup fees. No sales call required — start free and upgrade when you're ready.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Notices
- Automated Scheduling
- Client Management
- Contact Management
- Customisable Templates
- Data Import/Export
- Email Templates
- Historical Reporting
- In-House Collections
- Invoice Management
- Multiple User Accounts
- Reminders
- Reporting & Statistics
- Self Service Portal
- Template Management
- User Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Debt Collection Software](https://www.getapp.co.nz/directory/244/debt-collection/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2102291/duetrail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/duetrail/> |
| en-AE | <https://www.getapp.ae/software/2102291/duetrail> |
| en-AU | <https://www.getapp.com.au/software/2102291/duetrail> |
| en-CA | <https://www.getapp.ca/software/2102291/duetrail> |
| en-GB | <https://www.getapp.co.uk/software/2102291/duetrail> |
| en-IE | <https://www.getapp.ie/software/2102291/duetrail> |
| en-NZ | <https://www.getapp.co.nz/software/2102291/duetrail> |
| en-SG | <https://www.getapp.sg/software/2102291/duetrail> |
| en-ZA | <https://www.getapp.za.com/software/2102291/duetrail> |

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