--- description: Learn how TDAW The Director's Assistant can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TDAW The Director's Assistant Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Funeral Home Software](/directory/208/funeral-home/software) > [TDAW The Director's Assistant](/software/2095071/the-smart-director) # TDAW The Director's Assistant Canonical: https://www.getapp.co.nz/software/2095071/the-smart-director > Web-based funeral home management software combining case management, native accounting, chain-of-custody tracking, digital signatures, and EDRS integration for deathcare professionals. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TDAW The Director's Assistant Built for independent, multi-location, and corporate funeral homes, cremation providers, and deathcare businesses of any size. TDAW® reduces administrative workload with native accounting and automated EDRS filing, keeps chain-of-custody accurate with TDAtrak® QR tracking, and gives families a modern self-service experience, all backed by direct, in-house customer support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Continental Computers ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Activity Dashboard - Calendar Management - Case Management - Contact Management - Customer Database - Document Generation - Electronic Signature - Financial Management - Financial Reporting - Forms Management - Generative AI - Inventory Management - Merchandising - QuickBooks Integration - Records Management - Self Service Portal - Third-Party Integrations - To-Do List ## Integrations (3 total) - QuickBooks Desktop - QuickBooks Online - Sage 50 Accounting ## Support Options - Email/Help Desk - Phone Support ## Category - [Funeral Home Software](https://www.getapp.co.nz/directory/208/funeral-home/software) ## Reviews ### "30 Years with the Director's Assistant\!\!\!\!\!" — 5.0/5 > **Matt** | *29 July 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, customization, ability to transfer from previous editions to newsest builds. Mostly an all in one software > > **Cons**: Some individual inability to customize forms, however this is easily negated by the amazing customer support team\! > > I have moved through several platforms of TDAW over my 30 years of being a customer with them. This management software has helped me run my business more efficiently throughout the years and its usefulness seemed to grow with every upgrade the company has released. ----- ### "The Director's Assistant TDAW" — 5.0/5 > **David** | *12 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We’ve had a great experience using TDAW. It's very reliable and makes our daily operations a lot smoother. TDAW keeps us organized and it's easy to use, which has really helped our team stay on top of things. > > **Cons**: We haven't found any major problems and highly recommend TDAW for any funeral home needing help staying organized. > > Their customer support is quick to respond and knows the funeral industry. Any time we’ve had questions, they’ve been helpful and easy to work with. Definitely recommend. ----- ### "Highly Recomended" — 5.0/5 > **Elwynn** | *24 June 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The Smart Director is great with wonderful customer service. I absolutely think the fact of having 25 years' worth of data stored in the cloud. It makes our business operate much easier. > > **Cons**: No significant cons to report. It is no fault of Continental Computers, but the ability to tie into the Texas Bureau of Vital Statistics to transfer over data for death certificates would be great. I am personally on a Team that is working with the State of Texas to get things in place for outside software to have this ability. > > Our organization utilizes The Smart Director and The Smart Crematory on a daily basis. It is the only software that we utilize because it makes our jobs so easy. Reports are generated that helps us manage our overall business, and it keeps all data at our fingertips. ----- ### "Excellent funeral management software" — 5.0/5 > **Bradley** | *13 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly and the customer support is excellent\! The customer support has always been phenomenal. > > **Cons**: Editing forms can be a challenge sometimes, but Continental is always available to handle our needs. > > We have been using Continental since the late 90s, and we have always been extremely happy with the customer service they offer. ## Links - [View on GetApp](https://www.getapp.co.nz/software/2095071/the-smart-director) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data