---
description: Learn how Homhero can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Homhero Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Homhero](/software/2088460/homhero)

# Homhero

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> Homhero is a holiday rental software platform designed for property managers in Australia. The solution offers property management capabilities, channel management with direct connections to platforms like Airbnb and Booking.com, and a unified inbox for guest communications. It includes features for owner management, cleaning and maintenance coordination, trust accounting, and automated workflows powered by artificial intelligence.
> 
> Verdict: Rated **5.0/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Homhero

Centralises property management tasks, enabling streamlined listing configurations, pricing optimisation, and team coordination from a single platform
Offers direct, real-time channel management with leading distribution partners, supporting seamless updates to property details and availability
Automates guest communications and booking processes, including quotes, digital check-ins, payment collection, and review management
Provides dedicated portals and mobile apps for owners, staff, and cleaners, supporting live availability, maintenance approvals, and automated cleaning schedules
Enhances operational efficiency with built-in artificial intelligence tools, automated event triggers, and integrated trust accounting for financial compliance

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 18 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Homhero

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand

## Features

- API
- Accounting
- Availability Management
- Billing & Invoicing
- Booking Management
- Built-in Accounting
- CRM
- Channel Management
- Communication Management
- Electronic Payments
- Email Management
- Employee Management
- Financial Management
- Financial Reporting
- For Hospitality Industry
- For Property Managers
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- General Ledger

## Integrations (11 total)

- Breezeway
- Doinn
- Eway Online Payments
- Operto
- PayPal
- PriceLabs
- RMS
- Stripe
- Touch Stay
- Vrbo
- Windcave

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software)

## Related Categories

- [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software)
- [Rental Property Management Software](https://www.getapp.co.nz/directory/181/property-management/software)
- [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software)
- [Property Management Accounting Software](https://www.getapp.co.nz/directory/3611/property-management-accounting/software)
- [Trust Accounting Software](https://www.getapp.co.nz/directory/126/trust-accounting/software)

## Reviews

### "Big fan of Homhero for STR's" — 5.0/5

> **Russell** | *16 April 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Homhero makes it easy to manage everything in one place, with seamless channel connectivity and highly flexible automated guest communications. The integrated direct booking site and owner portal add real value, improving both revenue control and transparency. Overall, it’s a scalable platform that grows with your portfolio while reducing manual workload.
> 
> **Cons**: A revamped UX would be nice but I know that's coming. Also looking forward to them releasing their new Trust Accounting module.
> 
> I’ve worked with Homhero across multiple implementations and businesses, and in every case it’s become the backbone of the operation. What stands out most is the quality of the support team, along with their ongoing commitment to evolving the platform to meet the ever-changing needs of operators and the short-term rental industry.

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### "Simple, Reliable and Well Supported" — 5.0/5

> **Beth** | *11 February 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: HomHero is a user-friendly, web-based program that is easy to navigate and requires minimal training. The local support team is a standout feature, with staff who are not only highly knowledgeable but also very friendly and approachable, making interactions pleasant and stress-free. Response times are very quick, and the availability of phone support is invaluable for day-to-day operations. The software also integrates seamlessly with major OTAs, helping to streamline bookings, reduce manual entry, and improve overall efficiency.
> 
> **Cons**: Trust accounting is currently managed through a separate module rather than being fully integrated into the core system. While this adds an extra step to workflows, HomHero has advised that an integrated trust accounting system is due to be released soon, which is an exciting development and expected to significantly improve functionality.
> 
> Overall, HomHero is a strong, reliable property management solution, particularly well suited to all sized operations. Its ease of use, responsive local support, and solid OTA integrations outweigh its current limitations, and with upcoming system enhancements, it is well positioned to become an even more comprehensive platform.

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### "Always a good experience working with Homhero" — 5.0/5

> **Jeanette** | *19 July 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use as a channel manager with new features being added regularly plus excellent support, always.
> 
> **Cons**: I do not have any negatives to share about Homhero. The portal works well and includes a cleaning portal and an owner portal
> 
> Always a good experience working with Homhero. The team is Australian based,  easy to communicate with and always promptly deal with any issues.

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### "Know a little ,learning a lot more." — 5.0/5

> **Elyse** | *2 June 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: “Hom Hero Support is dedicated to making everyday life easier with fast, reliable, solutions and support. The  team goes above and beyond to provide practical answers, and a stress‑free experience every time.
> 
> **Cons**: The maintenance platform and its lack of real time application and set up. The cleaners portal could really do with a make over also.
> 
> “My overall experience with Homhero has been extremely positive. The platform is easy to navigate, efficient, and designed to simplify property management tasks. Customer support is responsive and helpful, always willing to go the extra mile to resolve any issues quickly. Homhero has made processes more streamlined and stress‑free, allowing me to save time while staying organised. Overall, it’s a reliable and user-friendly solution that I would confidently recommend.”

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### "Excellent program" — 5.0/5

> **Katie** | *20 April 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Excellent array of features, very knowledgeable team and short wait time. Dashboard is very helpful for managing bookings and filters.
> 
> **Cons**: slow roll out of some features after they are advertised as coming. Some more complex support tickets take many weeks with no updates and require follow up.
> 
> Excellent program, great all rounder with lots of features, always being improved/developed and fantastic support team

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2088460/homhero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/homhero/> |
| en-AE | <https://www.getapp.ae/software/2088460/homhero> |
| en-AU | <https://www.getapp.com.au/software/2088460/homhero> |
| en-CA | <https://www.getapp.ca/software/2088460/homhero> |
| en-GB | <https://www.getapp.co.uk/software/2088460/homhero> |
| en-IE | <https://www.getapp.ie/software/2088460/homhero> |
| en-NZ | <https://www.getapp.co.nz/software/2088460/homhero> |
| en-SG | <https://www.getapp.sg/software/2088460/homhero> |
| en-ZA | <https://www.getapp.za.com/software/2088460/homhero> |

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