---
description: Learn how Horizon Desk can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Horizon Desk Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Horizon Desk](/software/2085543/horizon-desk)

# Horizon Desk

Canonical: https://www.getapp.co.nz/software/2085543/horizon-desk

> Horizon Desk is an AI operations platform designed for customer engagement and service team workflows. The platform features AI-guided resolution flows that provide summaries, suggested actions, and response drafting while maintaining human oversight. Horizon Desk includes an OmniAgent that executes tasks by transforming natural language into operating system actions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Horizon Desk

Guides service teams through complex requests with AI-generated summaries, suggested actions, and response drafting while keeping human oversight central
Delivers shared operational visibility, supporting collaboration and transparency across teams
Offers tailored service experiences, adapting workflows to fit unique organizational needs
Prioritizes privacy and security with a security-first architecture that protects data and credentials
Integrates seamlessly with modern technology stacks, enabling compatibility and scalability

## About the vendor

- **Company**: Rapnss

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Alerts/Notifications
- Assignment Management
- Business Process Automation
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Content Creation
- Customisable Templates
- Data Import/Export
- Database Creation
- Document Management
- Drag & Drop
- Email Management
- File Sharing
- Focus Aid
- Generative AI
- Image Editing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Productivity Software](https://www.getapp.co.nz/directory/330/productivity/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2085543/horizon-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/horizon-desk/> |
| en-AE | <https://www.getapp.ae/software/2085543/horizon-desk> |
| en-AU | <https://www.getapp.com.au/software/2085543/horizon-desk> |
| en-CA | <https://www.getapp.ca/software/2085543/horizon-desk> |
| en-GB | <https://www.getapp.co.uk/software/2085543/horizon-desk> |
| en-IE | <https://www.getapp.ie/software/2085543/horizon-desk> |
| en-NZ | <https://www.getapp.co.nz/software/2085543/horizon-desk> |
| en-SG | <https://www.getapp.sg/software/2085543/horizon-desk> |
| en-ZA | <https://www.getapp.za.com/software/2085543/horizon-desk> |

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