---
description: Learn how InterDialog UCCS can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InterDialog UCCS Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [InterDialog UCCS](/software/2085365/interdialog-uccs)

# InterDialog UCCS

Canonical: https://www.getapp.co.nz/software/2085365/interdialog-uccs

> Teckinfo Enterprise Cloud Call Center Software is a unified platform for managing customer interactions across voice, email, live chat, video, social media, and messaging. It includes AI-powered tools like chatbots, voicebots, sentiment analysis, and speech-to-text. The solution offers omnichannel capabilities and flexible deployment options, including cloud-based, hybrid, and on-premises configurations.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Key benefits of InterDialog UCCS

Enables seamless customer interactions across multiple channels, including voice, email, chat, WhatsApp, and social media, for consistent and unified engagement
Supports remote and distributed teams with secure cloud-based access, real-time monitoring, and mobile agent capabilities
Integrates advanced artificial intelligence features such as chatbots, sentiment analysis, and predictive analytics to enhance customer service and agent productivity
Offers flexible deployment options, including cloud, hybrid, and on-premises setups, to match diverse business requirements and ensure data security
Provides robust integration with leading CRM systems and business tools, allowing agents to access comprehensive customer profiles and deliver personalized experiences

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Teckinfo Solutions
- **Founded**: 1995

## Commercial Context

- **Starting Price**: ₹5,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Alerts/Escalation
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Chatbot
- Computer Telephony Integration
- IVR
- Inbound Call Centre
- Lead Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)
- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software)

## Reviews

### "Amazing dialer with fully customizable as per requirement and very user friedly" — 5.0/5

> **Tarun** | *4 June 2016*
> 
> this tool is having nice features for user requirements. Team is able to modify as per the requirements. 

Only one thing needs to be changed Time for new changes need to be reduced as the industry is going at very fast rate.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2085365/interdialog-uccs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/interdialog-uccs/> |
| en-AE | <https://www.getapp.ae/software/2085365/interdialog-uccs> |
| en-AU | <https://www.getapp.com.au/software/2085365/interdialog-uccs> |
| en-CA | <https://www.getapp.ca/software/2085365/interdialog-uccs> |
| en-GB | <https://www.getapp.co.uk/software/2085365/interdialog-uccs> |
| en-IE | <https://www.getapp.ie/software/2085365/interdialog-uccs> |
| en-NZ | <https://www.getapp.co.nz/software/2085365/interdialog-uccs> |
| en-SG | <https://www.getapp.sg/software/2085365/interdialog-uccs> |
| en-ZA | <https://www.getapp.za.com/software/2085365/interdialog-uccs> |

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