--- description: Learn how CallMyDoc can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallMyDoc Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/1359/patient-engagement/software) > [CallMyDoc](/software/2085016/callmydoc) # CallMyDoc Canonical: https://www.getapp.co.nz/software/2085016/callmydoc Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2085016/callmydoc?page=2) > CallMyDoc is an AI-powered patient communication platform designed for medical practices. The software transcribes patient calls into structured cases and tasks within electronic health record systems, offers intelligent call routing based on urgency, and provides after-hours answering services. It includes patient self-scheduling capabilities, automated appointment reminders, and supports prescription refill requests through a mobile application. > > Verdict: Rated **4.7/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CallMyDoc Streamlines patient communication by automatically transcribing and categorizing every call into structured cases and tasks within the EHR, reducing manual workload for staff Ensures no lost calls or breaches, supporting secure, HIPAA-compliant communication and maintaining a perfect record across millions of patient interactions Enables patients to self-schedule, complete intake forms, and receive automated appointment reminders, improving access and reducing no-shows Provides intelligent call routing and after-hours coverage, allowing urgent requests to reach the right provider quickly with full chart context Delivers real-time analytics and performance dashboards, offering visibility into call resolution rates, response times, and operational efficiency ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 13 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sphinx Medical Technologies - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Priced on a per provider basis. Averages 50% less than any competitors. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Messaging - Mobile Access - Online Scheduling - Patient Engagement Software - Patient Intake - Patient Portal - Patient Records Management - Practice Management - Scheduling ## Integrations (6 total) - EMR Software - TouchWorks EHR - Veradigm EHR - Veradigm Practice Management - athenaOne - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.getapp.co.nz/directory/1359/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.getapp.co.nz/directory/1359/patient-engagement/software) - [Patient Scheduling System](https://www.getapp.co.nz/directory/3825/patient-scheduling/software) - [Medical Software](https://www.getapp.co.nz/directory/67/medical-practice/software) ## Reviews ### "Practical Communication Solution" — 5.0/5 > **Daniel** | *26 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It addresses a clear need without unnecessary complexity. Implementation was manageable, and the interface is intuitive enough that adoption across teams did not require heavy training. It provides a structured way to handle patient communication while maintaining visibility across the organization. > > **Cons**: There are areas where additional customization options could further improve flexibility, particularly for teams that like to tailor workflows. That said, the core functionality works reliably. > > The platform delivers on its core purpose and integrates into existing processes without disruption. From a product leadership perspective, I value solutions that are focused and practical, and Callmydoc fits that description. ----- ### "Reliable Communication Tool That Keeps Our Care Team Connected" — 5.0/5 > **Travis** | *1 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: CallMyDoc stands out on how it keeps patient communication organized and ensures nothing falls through the cracks. Our team can quickly respond to patient questions about exercises, medications, or symptoms even after hours. It also helps our clinical staff stay coordinated, so everyone knows who’s handling each message. > > **Cons**: The only thing I found a bit challenging at first was getting everyone on the team familiar with the message routing setup. It took a little time for staff to get used to the workflow. > > It helps us respond to patient questions quickly, coordinate care between therapists and clinicians, and keep track of important messages even outside of regular clinic hours. ----- ### "App not functional not worth risking patients life , if you care" — 1.0/5 > **Suresh** | *31 December 2020* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: nothing as everything was subpar, the visuals , the make of app felt like afterthought. > > **Cons**: I have a solo practice and i just opened my practice . I started using this software as went online to look for option, they sold me dreams and i signed up. Nightmare started first weekend on call and Patients kept waiting and RX did not reach the pharmacy after i used callmydoc to write a prescription through there app which did not work. I requested evaluation and they never heard this problem so its me??i sent screenshots and many more messages each time either no response or the lead guy kept blaming for there software failure . I went on athena my EHR and complained and they got unhappy sent me letter stating because I have complained they are cancelling my account \! thats the height of incompetence. First my patients have to sit outside a pharmacy for 4 hours and i m on phone one weekend for hours with pharmacy because a glitch in there Faulty app, and instead of apologizing to me they went ahead and cancelled my account . I mean what coolade are these guys drinking? There is no hope this company can understand what life and death means with glitches when you are dealing with human life and they are just to make money .If you look at there app build quality , its below standard but as i was not there for visual but functionality so i ignored that and tried to use it anyway..but looking for other options. > > Terrible unprofessional ...i guess these two words are enough ? ----- ### "Reliable on-call communication that improves response times" — 5.0/5 > **Ben** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: CallMyDoc offers a clear and organized approach to call routing and on call management. Notifications are delivered promptly, and having a centralized dashboard makes it easier to track messages and ensure accountability across the team. The system is straightforward to use and fits well into a busy clinical environment. > > **Cons**: As with most healthcare software, there is a learning curve during initial setup, but once workflows are established, daily use is smooth. Continued product updates and refinements would be welcome as the platform evolves. > > The platform provides a dependable way to manage patient calls and after hours communication, which is critical for any healthcare organization focused on timely responses and continuity of care. It has helped streamline internal workflows and reduce missed or delayed messages. ----- ### "Reliable solution for after hours patient communication" — 5.0/5 > **Sachin** | *17 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: CallMyDoc provides a structured and reliable way to manage patient messages in one place. The after hours messaging and escalation features are especially valuable, as they help ensure that urgent post procedure questions are addressed promptly. The platform is easy for clinical and administrative teams to use and supports consistent communication across locations. > > **Cons**: Initial workflow setup requires thoughtful planning to align escalation protocols and on-call coverage. Once established, the system runs smoothly and integrates well into daily operations. > > CallMyDoc has proven to be a dependable platform for managing patient communication, particularly outside of regular clinic hours. It ensures that patient concerns are captured, reviewed, and escalated appropriately, which is essential in a medical aesthetics setting. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2085016/callmydoc?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2085016/callmydoc) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data