---
description: Learn how Tunvo can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tunvo Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Tunvo](/software/2084592/tunvo)

# Tunvo

Canonical: https://www.getapp.co.nz/software/2084592/tunvo

> Tunvo AI is a voice-based artificial intelligence platform designed for restaurant call management and order processing. The solution handles incoming calls, takes delivery and pickup orders, manages reservations, and processes customer inquiries in multiple languages including English and Mandarin. It integrates with point-of-sale systems to route orders directly to kitchen printers and supports real-time menu synchronization for sold-out items and daily specials.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Tunvo

Answers every call and processes orders around the clock, ensuring no missed opportunities during peak hours or off times&#10;Handles orders, reservations, and customer inquiries in multiple languages, removing language barriers and supporting a diverse customer base&#10;Integrates directly with point-of-sale systems for seamless order management and instant payment processing&#10;Reduces labor costs by automating routine tasks, allowing staff to focus on in-person service and kitchen operations&#10;Maintains high order accuracy and adapts to menu changes in real time, minimizing errors and preventing out-of-stock sales

## About the vendor

- **Company**: Tunvo

## Commercial Context

- **Starting Price**: US$449.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing values are explicitly mentioned for the Standard and Premium plans. The Enterprise plan requires contacting the vendor for custom pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Aruba, Bahamas, Bahrain, Bermuda, Canada, Cayman Islands, China, Costa Rica, Dominican Republic, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Malaysia, Mexico, Oman and 14 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- CRM
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- Feedback Management
- Generative AI
- Intent Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.co.nz/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.getapp.co.nz/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.co.nz/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.co.nz/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2084592/tunvo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/tunvo/> |
| en-AE | <https://www.getapp.ae/software/2084592/tunvo> |
| en-AU | <https://www.getapp.com.au/software/2084592/tunvo> |
| en-CA | <https://www.getapp.ca/software/2084592/tunvo> |
| en-GB | <https://www.getapp.co.uk/software/2084592/tunvo> |
| en-IE | <https://www.getapp.ie/software/2084592/tunvo> |
| en-NZ | <https://www.getapp.co.nz/software/2084592/tunvo> |
| en-SG | <https://www.getapp.sg/software/2084592/tunvo> |
| en-ZA | <https://www.getapp.za.com/software/2084592/tunvo> |

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