---
description: Learn how SuperBot can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SuperBot Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [SuperBot](/software/2084477/superbot)

# SuperBot

Canonical: https://www.getapp.co.nz/software/2084477/superbot

> SuperBot is an AI chatbot platform designed for e-commerce stores that combines automated responses with live chat capabilities. The software supports over twenty languages and can be trained on store-specific data including products, policies, and FAQs without requiring coding knowledge. It features live chat handoff functionality, customizable branding options, and analytics tracking for customer interactions and resolution rates.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of SuperBot

Automates customer support and product recommendations around the clock, helping online stores respond instantly to shopper questions and requests.&#10;Handles repetitive support tasks so teams can stay focused on complex issues and high-priority customers.&#10;Integrates with popular e-commerce platforms, allowing seamless setup and live chat across multiple store types.&#10;Easily customizable to fit store branding, with quick training on unique products, store policies, and FAQs.&#10;Tracks order statuses, customer satisfaction, and popular queries to deliver actionable insights for ongoing service improvements.

## About the vendor

- **Company**: SuperBot

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 10 day free trial then $20 monthly or $150 yearly
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Icelandic, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- Feedback Management
- Intent Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.co.nz/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.getapp.co.nz/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.co.nz/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.co.nz/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2084477/superbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/superbot/> |
| en-AE | <https://www.getapp.ae/software/2084477/superbot> |
| en-AU | <https://www.getapp.com.au/software/2084477/superbot> |
| en-CA | <https://www.getapp.ca/software/2084477/superbot> |
| en-GB | <https://www.getapp.co.uk/software/2084477/superbot> |
| en-IE | <https://www.getapp.ie/software/2084477/superbot> |
| en-NZ | <https://www.getapp.co.nz/software/2084477/superbot> |
| en-SG | <https://www.getapp.sg/software/2084477/superbot> |
| en-ZA | <https://www.getapp.za.com/software/2084477/superbot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SuperBot","description":"SuperBot is an AI powered chatbot platform tailored to e commerce operations on platforms such as Shopify, Wix, WooCommerce, BigCommerce and other online retail systems. The platform integrates artificial intelligence with live chat functionality to automate customer support operations and manage inquiries, product information requests and order related communications around the clock. Designed as a no code solution, SuperBot can be deployed within minutes without technical development resources while providing scalability to accommodate high volumes of repetitive support requests and the ability to escalate complex conversations to human agents.\n\nThe platform generates automated responses by learning from product catalogs, company policies and frequently asked questions to deliver answers in under one second. Its smart live chat handoff feature preserves full context when escalating conversations to human agents, so service continuity is maintained. The training interface uses existing store data without coding requirements and allows administrators to approve or refine responses prior to deployment. Actionable analytics track popular question topics, resolution rates and customer satisfaction to help identify areas for service improvement.\n\nSuperBot operates with around the clock availability and supports communication in more than twenty languages. Customization options enable alignment with brand identity through the selection of custom colours, icons and messaging. The chat management dashboard organises conversations into active AI chats, closed AI interactions and human handled sessions while providing agents with access to customer profiles and conversation history. An AI knowledge base feature allows businesses to add custom entries such as promotions, shipping policies, return procedures and custom business rules and includes a knowledge score metric to assess data comprehensiveness.\n\nThe platform features a live AI chat tester for performance evaluation through submission of test questions and review of draft responses prior to live deployment. SuperBot integrates directly with Shopify without the need for API development while preserving the no code implementation approach. Planned integrations include WooCommerce, Wix, BigCommerce, Salesforce CRM and Adobe Commerce. The cloud-based service is accessible through a web dashboard for configuration, monitoring and ongoing optimisation of the AI assistant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ba9cce71-59e0-4be5-9741-74561d68b029.png","url":"https://www.getapp.co.nz/software/2084477/superbot","@id":"https://www.getapp.co.nz/software/2084477/superbot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.nz/software/2084477/superbot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"SuperBot","position":3,"item":"/software/2084477/superbot","@type":"ListItem"}]}]}
</script>
