---
description: Learn how Complyr can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complyr Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Complyr](/software/2083159/complyr)

# Complyr

Canonical: https://www.getapp.co.nz/software/2083159/complyr

> Complyr is complaint management software for teams across all sectors, with a dedicated subject access request (SAR/DSAR) solution. Structured case files, configurable workflows, audit logs and reporting support oversight. Secure portal and custom analytics features vary by plan.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Complyr

Keep notes, evidence, documents, actions, decisions and correspondence in one structured complaint case, with time-stamped activity and audit logs.

Configure complaint and SAR/DSAR workflows with stages, statuses, actions, flags and triggers to fit different processes without IT knowledge.

Use action lists and overdue-action tracking to keep work moving and give managers clearer oversight of case ownership and progress.

On Professional and Enterprise plans, exchange messages and files through a secure portal with controlled external access and two-factor authentication.

Build reports from case data to review complaint volumes, outcomes and root causes, or SAR/DSAR progress and outstanding actions.

Role-based access control, encryption in transit and at rest, secure file storage and audit logs are listed across all plans.

Support FCA DISP complaint processes, Financial Ombudsman Service case preparation and Consumer Duty oversight through the financial services solution.

In Professional and Enterprise plans, add public case forms, document generation, custom analytics and data export; Enterprise plan adds scheduled reports.

Custom integrations and historic data import are included in the Enterprise plan and available as add-ons in the Professional plan.

Compare published Starter and Professional plan pricing; use online tutorials across plans, with guided onboarding options according to tier.

## About the vendor

- **Company**: Complyr

## Commercial Context

- **Starting Price**: £49.00
- **Pricing model**: Per User
- **Pricing Details**: Complyr offers Starter, Professional and Enterprise plans for complaint management software. Starter and Professional plans can be billed monthly or annually. Both billing options have a 12-month subscription term; the lower advertised per-user monthly rates apply when billed annually.

Starter plan is for 3–5 users in one team. It costs £57 per user per month when billed monthly, or £49 per user per month when billed annually. It includes structured complaint cases, fully configurable workflows, action lists, real-time dashboards, audit logs and secure file storage.

Professional plan is for 5–20 users across up to three teams. It costs £105 per user per month when billed monthly, or £89 per user per month when billed annually. Alongside the Starter plan features, it includes a secure case portal, internal team messaging, public case forms, document templates and generation, custom reporting and guided onboarding.

Enterprise plan is for seven or more users, with unlimited teams and users. Pricing is available by custom quote. It includes all the Professional plan features plus advanced workflow logic, custom dashboards, scheduled reports, custom configuration, integrations and data import.

Some services depend on the plan. Guided onboarding is an optional paid add-on on the Starter plan; Historical data import and custom integrations are paid add-on services on the Professional plan. These services are included in the Enterprise plan subscription. 

Registered charities and non-profits can contact Complyr about a discounted plan. 

See Complyr’s pricing page for the complete feature comparison between subscription plans and current pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey and 19 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Assignment Management
- Audit Trail
- Canned Responses
- Case Management
- Chat/Messaging
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Email Templates
- Interaction Tracking
- Issue Tracking
- Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)

## Alternatives

1. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3486 reviews)
2. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4094 reviews)
3. [Zoho Desk](https://www.getapp.co.nz/software/10036/zoho-desk) — 4.5/5 (2216 reviews)
4. [MasterControl Quality Excellence](https://www.getapp.co.nz/software/104305/mastercontrol) — 4.5/5 (540 reviews)
5. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2083159/complyr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/complyr/> |
| en-AE | <https://www.getapp.ae/software/2083159/complyr> |
| en-AU | <https://www.getapp.com.au/software/2083159/complyr> |
| en-CA | <https://www.getapp.ca/software/2083159/complyr> |
| en-GB | <https://www.getapp.co.uk/software/2083159/complyr> |
| en-IE | <https://www.getapp.ie/software/2083159/complyr> |
| en-NZ | <https://www.getapp.co.nz/software/2083159/complyr> |
| en-SG | <https://www.getapp.sg/software/2083159/complyr> |
| en-ZA | <https://www.getapp.za.com/software/2083159/complyr> |

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