---
description: Learn how Help.center can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help.center Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Help.center](/software/2082745/help-center)

# Help.center

Canonical: https://www.getapp.co.nz/software/2082745/help-center

> Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Help.center

Reduce Support Tickets- Empower customers to find answers instantly through AI chat and a self-service help center, lowering repetitive queries for your team.
 24/7 AI-Powered Support-Deliver instant responses around the clock with a chatbot trained on your articles and external resources.
Easy Setup \& Management- Create and update help articles with a clean, doc-style editor. Import existing content in minutes and manage workflows with productivity tools.
Multilingual \& SEO-Optimized- Reach global audiences with multilingual support and make your help articles discoverable through SEO optimization.
Insightful Analytics- Track customer searches, content performance, and unanswered queries to improve your knowledge base continuously.
Mobile-Friendly Experience- Provide a seamless support experience on desktop, tablet, or mobile so customers can get help anywhere.
Scalable \& Flexible- Start free and scale as your business grows, with plans designed for startups, e-commerce, SaaS, agencies, and enterprises.
Customer Satisfaction \& Efficiency- Reduce wait times, deliver instant answers, and let your team focus on high-value conversations while customers get 24/7 support.

## About the vendor

- **Company**: Micro.company
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Free
Business: $19 per seat/month
Unlimited: $99/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Content Library
- Customisable Branding
- Dashboard
- Document Storage
- Drag & Drop Editor
- Email Alerts
- Feedback Management
- Full Text Search
- Knowledge Management
- Live Chat
- Mobile Interface
- Multi-Language
- Online Forums
- Pre-built Templates
- Real-Time Reporting
- Reporting & Statistics

## Integrations (2 total)

- Gmail
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.getapp.co.nz/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2082745/help-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/help-center/> |
| en-AE | <https://www.getapp.ae/software/2082745/help-center> |
| en-AU | <https://www.getapp.com.au/software/2082745/help-center> |
| en-CA | <https://www.getapp.ca/software/2082745/help-center> |
| en-GB | <https://www.getapp.co.uk/software/2082745/help-center> |
| en-IE | <https://www.getapp.ie/software/2082745/help-center> |
| en-NZ | <https://www.getapp.co.nz/software/2082745/help-center> |
| en-SG | <https://www.getapp.sg/software/2082745/help-center> |
| en-ZA | <https://www.getapp.za.com/software/2082745/help-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Help.center","description":"Help.center is an AI-enabled knowledge base and chatbot platform built to simplify customer support. It allows businesses to create branded self-service portals on their own domain, where customers can find answers to common questions. By combining intelligent search, AI chat, and SEO-optimized help articles, Help.center ensures that support is always available without overwhelming support teams.\n\nThe AI engine automatically learns from help articles and external resources, providing instant and accurate responses to customer inquiries. It can be trained further to refine answers, making it a reliable virtual assistant for support teams. Multilingual support allows businesses to serve global audiences, while SEO optimization ensures your help content is discoverable on search engines. For support teams, Help.center is designed with productivity in mind. A clean doc-style editor makes creating and updating content simple, while bulk import tools let you migrate existing articles from other platforms. Teams can also manage conversations with a shared inbox and streamline workflows with keyboard shortcuts. The platform is mobile-friendly, ensuring customers can access support on any device.\n\nAnalytics and reporting give businesses visibility into what customers are searching for, which articles perform best, and where content gaps exist. This feedback loop helps companies continuously improve their knowledge base and reduce the need for repetitive support tickets. Help.center is ideal for SaaS companies, e-commerce brands, startups, agencies, and enterprises that want to scale customer support without scaling headcount. Whether you want to set up a self-service portal, deploy an AI chatbot, or reduce ticket volume, Help.center provides an all-in-one solution that is affordable, flexible, and easy to use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61d54eda-7a49-4d60-891a-144fa95a32c1.png","url":"https://www.getapp.co.nz/software/2082745/help-center","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2082745/help-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/2823/knowledge-base/software","@type":"ListItem"},{"name":"Help.center","position":3,"item":"/software/2082745/help-center","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/2082745/help-center#breadcrumblist"}]}
</script>