--- description: Learn how CaseGuard can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CaseGuard Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Transcription Software](/directory/2035/transcription/software) > [CaseGuard](/software/2082179/caseguard) # CaseGuard Canonical: https://www.getapp.co.nz/software/2082179/caseguard > CaseGuard is an on-premise, AI-powered redaction software that auto-identifies \& removes sensitive information and Personally Identifiable Information (PII) from videos, audio, documents, and images, all while staying compliant with FOIA, HIPAA, GDPR, CJIS, and other privacy laws. > > Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of CaseGuard •CaseGuard is an AI-powered redaction solution that helps organizations protect sensitive information \& Personally Identifiable Information (PII) across video, audio, image, and document files, all within one secure platform. What Makes CaseGuard the Best Redaction Software? Collaborative Workspace: Streamline Compliance workflows – ideal for teams of 5, 50, or 100+ to redact, collaborate, share status updates, and maintain audit trails. Compliance-Ready: Redact PII with Confidence – HIPPA, FOIA, CJIS, and GDPR Compliant. For privacy, all metadata is scrubbed, and redactions are permanent. Unlimited Redactions: Work without limits- every CaseGuard Plan includes Unlimited Redactions and File Uploads, replacing tedious manual redaction processes. AI Redact Any File: AI Redact sensitive files 98% faster in one user-friendly platform. CaseGuard supports body-worn cameras, CCTV footage, PDFs, and more. On-Premise Solution: CaseGuard runs locally on your machines, including air-gapped networks without internet, keeping all data fully under your control. Dedicated Support: Personalized training and support available to all users -from initial onboarding to new feature walkthroughs with every version update. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.0/5** | 1 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 1.0/5 | Based on overall reviews | | Value for Money | 1.0/5 | Based on overall reviews | | Features | 1.0/5 | Based on overall reviews | | Recommendation percentage | 0% | (0/10 Likelihood to recommend) | ## About the vendor - **Company**: CaseGuard ## Commercial Context - **Starting Price**: US$379.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Audio/video file upload - Audit Trail - Automated Scheduling - Automatic Formatting - Automatic Transcription - Automatic Transcription Services - Call Recording - Caption Service - Case Management - Chat Transcript - Collaboration Tools - Commenting/Notes - Compliance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Transcription Software](https://www.getapp.co.nz/directory/2035/transcription/software) ## Related Categories - [Transcription Software](https://www.getapp.co.nz/directory/2035/transcription/software) - [Closed Captioning Software](https://www.getapp.co.nz/directory/3824/closed-captioning/software) - [Law Enforcement Software](https://www.getapp.co.nz/directory/983/law-enforcement/software) - [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software) - [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software) ## Alternatives 1. [VideoExpress](https://www.getapp.co.nz/software/2079121/videoexpress) — 4.7/5 (6123 reviews) 2. [Vizard](https://www.getapp.co.nz/software/2074606/vizard-1) — 4.9/5 (429 reviews) 3. [Otter](https://www.getapp.co.nz/software/2036207/otter) — 4.4/5 (100 reviews) 4. [3Play Media](https://www.getapp.co.nz/software/2052059/3play-media) — 4.0/5 (2 reviews) 5. [GoSpeech](https://www.getapp.co.nz/software/2064118/gospeech) — 4.5/5 (2 reviews) ## Reviews ### "Low quality, poor service" — 2.0/5 > **Phili** | *16 December 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: The initial demos and sales promises suggested powerful automation and large-scale redaction, which sounded ideal for our needs. > > **Cons**: The software repeatedly failed on modest document batches, and refund requests were denied despite it not performing as promised. > > Our office was searching for an automated method of redacting large numbers of documents, around 30,000 pages or so. CaseGuard looked promising and I scheduled a meeting with an account executive, George. George stated that his software would be more than capable of doing what we needed and that we could likely get all of our work done on a modified one-month agreement. I downloaded the software, watched the training, and attended the in-person training with an individual named \[sensitive content hidden\] . She explained how the software worked (it is a local download, you do not access via an online app). I was again told that the software is more than capable of completing the work we needed. I ran the first batch of documents that night (90 files that were 50-80 pages each, well below the 30K I was told the software could handle). The majority of the files failed to process. I contacted \[sensitive content hidden\] who asked some questions and then scheduled another meeting with their tech person, I forgot his name. He made some changes and I was told it would work. It did not. I let him know what I saw and he made some more changes. It again failed to process the majority of the files. At this point it was clear that the capabilities of the software had been drastically oversold. I asked for a refund and was met with a request for another trouble shooting session with some work arounds, at least one of which was to process smaller batches of documents. Again, that is not what I was sold and not what I signed up for. I again requested a refund and was denied "because I have had access to the software for a month." Never mind that the software does not do what it purports to do. Suggest that you move to another solution, don't work with these people. Their conduct says everything about their organizations values and character. ## Links - [View on GetApp](https://www.getapp.co.nz/software/2082179/caseguard) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data