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description: Learn how Ludus can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Ludus Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Ludus](/software/2081973/ludus)

# Ludus

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> Ludus provides an all-in-one event ticketing platform for organizations of all sizes. The system offers comprehensive tools for online and in-person ticket sales, marketing, fundraising, and class registrations with features like custom seating charts, patron management, and real-time reporting. It is designed for various organizations including schools, theaters, and performance venues. Ludus delivers a mobile-optimized, patron-centered experience with dedicated customer support.
> 
> Verdict: Rated **5.0/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ludus

Benefits of Using Ludus&#10;&#10;Ludus is built for schools, community theatres, dance studios, music ensembles, and performing arts centers that want professional ticketing without the complexity or cost of generic event platforms.&#10;&#10;Simplified Ticketing&#10;Create branded, professional ticketing pages that feel like an extension of your organization. Offer reserved seating with custom maps or general admission events. Use variable pricing to balance affordability and revenue. Patrons enjoy a modern, mobile-optimized buying experience, while your team avoids clunky workarounds.&#10;&#10;Box Office Tools&#10;Process cash, check, or card transactions quickly at the door. Online and walk-up sales live in the same system, so you always have a single, accurate view of attendance and revenue. The intuitive interface keeps training simple for volunteers or new staff.&#10;&#10;Marketing That Works&#10;Design and send email campaigns directly from Ludus. Target audiences using sales and attendance history, schedule reminders and thank-yous in advance, and connect with patrons more effectively. Because your ticketing and marketing data are in one place, every message is smarter and more impactful.&#10;&#10;Fundraising Built In&#10;Raise more with one-time or recurring donations, donor levels, goal tracking, and custom receipts. Patrons can contribute while buying tickets, eliminating the need for separate platforms. Fundraising becomes easier, and easier often means more giving.&#10;&#10;Collections and Payments Beyond Tickets&#10;Handle membership dues, class registrations, trip fees, program ads, or rentals through custom payment forms. The drag-and-drop builder collects both funds and information, keeping everything organized in one system.&#10;&#10;Season Passes and Classes&#10;Encourage repeat attendance with season or flex passes. Manage registrations and payments for classes or workshops without extra tools. Patrons and administrators enjoy a seamless experience.&#10;&#10;Volunteer Management&#10;Coordinate ushers, concessions, or student helpers with ease. Volunteers sign up online, shifts are tracked automatically, and reports are ready when you need them. This eliminates spreadsheets and ensures every role is covered.&#10;&#10;Retail and Concessions&#10;Boost revenue by selling merchandise and concessions with built-in retail tools. Track inventory, log transactions, and record tips, all in the same system as tickets and donations.&#10;&#10;Reporting That Matters&#10;Access real-time dashboards and customizable reports to track ticket sales, donations, volunteer hours, and more. Provide administrators, boards, or boosters with clear insights that support better planning and smarter decisions.&#10;&#10;Mobile-Optimized for Patrons and Staff&#10;Patrons buy, store, and present tickets on their phones, while staff can scan tickets and process sales with ease. Mobile-first design makes every interaction smooth.&#10;&#10;Support That Is Always There&#10;Ludus provides live human support seven days a week by chat, phone, or video. Most issues are resolved in under three minutes. There is always someone available when you need help, including nights and weekends, which keeps your events running smoothly.&#10;&#10;Conclusion&#10;Ludus is more than ticketing. It is a complete platform for ticket sales, marketing, fundraising, registrations, volunteers, retail, and reporting. With everything in one place and real people ready to help, Ludus saves time, increases revenue, and strengthens community connections so you can focus on what matters most: creating meaningful experiences through the arts.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 44 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ludus
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc.&#10;&#10;Here is a breakdown of our fees:&#10;&#10;Tickets&#10;5% + $0.75/ticket&#10;&#10;Collections&#10;5% + $0.75/item&#10;&#10;Add-Ons&#10;5% + $0.75/Add-On&#10;&#10;Passes&#10;5% + $0.75/Pass&#10;&#10;Donations&#10;3.5% + $0.50/donation&#10;&#10;Fundraiser Fees&#10;0%&#10;&#10;Micro Fees (for items $3 or less — overrides regular fees)&#10;$0.50/item (tickets, Collections, Add-Ons, Passes, and donations)&#10;&#10;Cash Sales&#10;$0&#10;&#10;Comp \&amp; $0 Tickets&#10;$0&#10;&#10;Marketing&#10;+$0.05/ticket&#10;&#10;Funds Payout (paper check or direct deposit)&#10;$0&#10;&#10;Stop Checks or Check Re-Issues&#10;$0&#10;&#10;Customer Support&#10;$0&#10;&#10;Seating Chart Changes&#10;$0&#10;&#10; &#10;Micro Fees Explained:&#10;You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Attendance Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Confirmations/Reminders
- Customer Data Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Data Import/Export
- Discount Management
- Drag & Drop
- Email Marketing
- Employee Management
- Event Calendar
- Event Management
- Kiosk Ticketing
- Mobile Access
- Mobile Ticketing
- Multi-Event

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Ticketing Systems](https://www.getapp.co.nz/directory/86/ticketing/software)

## Reviews

### "Ludus is the way to go for school/community performing arts centers." — 5.0/5

> **John** | *2 August 2021* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: I like that its easy to set up and get started. There is a minimal amount of paperwork that needs to be done. The best part is its easy for your audience/the general public to use. With other companies at a previous theatre I worked for. I remember that transition to online ticketing encountering a ton of problems with the audience not understanding how to use the system and making mistakes. So I was preparing myself for a similar experience when I decided to make the transition to Ludus at my current job. I was pleasantly surprised that I had no complaints, or issues with audience members using the Ludus Platform. I also love the customizable splash page. All around it was a great experience and very low stress.
> 
> **Cons**: This is by no means a deal breaker for me. The reporting features are a little clunky and while they do offer a lot of customization there are still a few reports that don't exist. I had to print multiple reports to meet record keeps requirements.
> 
> We solved to big issues for my events. The first is that we are easily providing the option to use a credit card and purchase tickets online ahead of time via Ludus. This reduces wait times on the day of the performance and provides options for our audience to purchase with methods other than cash. The second problem we solved is that by using ludus, and a bocca systems printer we are no longer having to throw away unused tickets that were printed specifically for the show. We print exactly what we need and use their generic ticket stock. This is better for the environment and our budget.

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### "P\&B Loves Ludus\!" — 5.0/5

> **Linsey** | *15 September 2025* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I started at a small community theatre in the middle of the season. Ludus is incredibly easy to use. I was able to learn and navigate the system with ease. Soon after starting, I was able to refine our comp ticketing system for our cast and crew and make our ticketing site more appealing. When I have had issues, Ludus' customer service team is ready to help\! All of my concerns have been addressed quickly and with ease.
> 
> **Cons**: I would love if Ludus allowed for monthly donorship processing. I love that Ludus  allows our guests to make donations on our website and during the check-out process. However, it would be very beneficial if I could process monthly donors.
> 
> My overall experience with Ludus as been extremely positive\! It's been easy to use and I'm always finding more benefits for our organization\!

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### "A great system for our drama department" — 5.0/5

> **Tanya** | *15 September 2025* | Primary/Secondary Education | Recommendation rating: 9.0/10
> 
> **Pros**: Ludus makes event ticketing and marketing easy and gives us one central location to store data. We are able to send sponsorship requests, event info/reminders from one application for a low price. With the continuous updates we are finding more and more ways to use this for our shows.
> 
> **Cons**: There are areas that may not be as intuitive as I would like, but the more time I spend in the system the easier it is to navigate.
> 
> Ludus has been a great system for event ticketing and marketing. It continues to grow and offer more components within the system making it a true one stop for events.

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### "Ludus ROCKS" — 5.0/5

> **Mary** | *12 September 2025* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I love the customer service at Ludus. They are creative problem solvers and have developed ways to help me run fundraisers such as silent auctions.
> 
> **Cons**: I have no complaints with Ludus. I wish I had more time to play with all the latest technology.  The splash page takes only seconds to update and I feel guilty when I’m late in doing ao.
> 
> I have nothing but great things to say about Ludus.  From the smallest question to helping figure out a cancelled show due to a power outage they have been there for me literally 24/7\!

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### "Makes my life easier." — 5.0/5

> **Amanda** | *15 September 2025* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: That I can access it from anywhere. It takes care of a lot of the stressful aspects of my job. I don't want to handle money.
> 
> **Cons**: I couldn't figure out how to give my  \[sensitive content hidden\] access. When I added her to the account it made her as the primary contact. I also wish I could reopen a collection after closing it out so that links and QR codes could stay the same. When I make a copy it changes all of that.
> 
> It's been a great tool. I use it just as much for various collections as I do for ticket sales. It also helps me keep track of various collections at once.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/ludus/> |
| en-AE | <https://www.getapp.ae/software/2081973/ludus> |
| en-AU | <https://www.getapp.com.au/software/2081973/ludus> |
| en-CA | <https://www.getapp.ca/software/2081973/ludus> |
| en-GB | <https://www.getapp.co.uk/software/2081973/ludus> |
| en-IE | <https://www.getapp.ie/software/2081973/ludus> |
| en-NZ | <https://www.getapp.co.nz/software/2081973/ludus> |
| en-SG | <https://www.getapp.sg/software/2081973/ludus> |
| en-ZA | <https://www.getapp.za.com/software/2081973/ludus> |

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