---
description: Learn how Mteja can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Mteja Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Mteja](/software/2081741/mteja)

# Mteja

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> Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a single interface. The system offers comprehensive CRM features with customer profile building, sentiment analysis, and data-driven insights for personalized engagement. Businesses can leverage Mteja's chatbots, campaign tools, and ticketing system to automate workflows and efficiently manage customer interactions.
> 
> Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mteja Group

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Uganda

## Features

- API
- CRM
- Campaign Management
- Communication Management
- Customer History
- Reporting/Analytics
- Sentiment Analysis

## Category

- [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software)

## Alternatives

1. [Viber](https://www.getapp.co.nz/software/2049588/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.getapp.co.nz/software/2051851/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.getapp.co.nz/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.getapp.co.nz/software/2068239/wati) — 4.6/5 (202 reviews)

## Reviews

### "Why i use Mteja" — 5.0/5

> **Yash** | *4 October 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It enhances multiple channels at a place for customer engagement and i personally suggest people to switch to Mteja
> 
> **Cons**: I have been working for a very short time with mreja and i haven't found any cons on my experience
> 
> My overall experience is best as a new user it was very easy for me to adopt to the system

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### "Easy to use for making cloud calls" — 5.0/5

> **Kara** | *15 November 2023* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: I like the web phone dashboard that you can use to make calls to clients using the browser and with no additional software
> 
> **Cons**: It is expensive and one to use must have basic coding skills or you need to hire a developer which result in the tool being expensive

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### "call center" — 5.0/5

> **peter** | *26 November 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Communication with our customers has been simplified ever since we started using mteja beceause it has all cloud calling solutions like call scheduling, call recording all at reduced prices and it has helped us reduce our maintainance costs, upgrades and data usage on cloud calls, it is easy to deploy and offers the best perfomance
> 
> **Cons**: it consumes of a lot of data especially when making cloud calls to many customers, besides that i dont have any problem with this software because it has really helped us bridge communication with our customers
> 
> it is a cheap means of communication with our customers and easy to deploy

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### "intuitive user interface" — 5.0/5

> **jonathan** | *19 November 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: i love the call campaign which  enables us make mass automated calls to a list of customers at once by call scheduling all calls at a particular time which helps save time that would be taken to call individually, this has greatly helped us in marketing our services and goods at  a cheaper cost and saves time
> 
> **Cons**: this software has limited integrations with other platforms that we would to intergrate it with hence limiting our activities
> 
> call center manegement and marketing software

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### "Getting key insight" — 5.0/5

> **Mirembe** | *22 October 2023* | Graphic Design | Recommendation rating: 9.0/10
> 
> **Pros**: Mteja Flow builder makes it easy to visualize customers journey on user's channel. And easy to set up self chatting and discussing dashboard with customers.
> 
> **Cons**: Mteja can do IVR, messages and USSD.
> 
> I use it for gain key insight from customers.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2081741/mteja)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/mteja/> |
| en-AE | <https://www.getapp.ae/software/2081741/mteja> |
| en-AU | <https://www.getapp.com.au/software/2081741/mteja> |
| en-CA | <https://www.getapp.ca/software/2081741/mteja> |
| en-GB | <https://www.getapp.co.uk/software/2081741/mteja> |
| en-IE | <https://www.getapp.ie/software/2081741/mteja> |
| en-NZ | <https://www.getapp.co.nz/software/2081741/mteja> |
| en-SG | <https://www.getapp.sg/software/2081741/mteja> |
| en-ZA | <https://www.getapp.za.com/software/2081741/mteja> |

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