---
description: Learn how Mihup can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mihup Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [Mihup](/software/2080666/mihup-interaction-analytics)

# Mihup

Canonical: https://www.getapp.co.nz/software/2080666/mihup-interaction-analytics

> Cloud, on-premises, or edge-deployable enterprise Voice AI platform for contact centers, offering call automation, multilingual NLU.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Mihup

\* Eliminates random sampling by auditing all customer-agent interactions, giving QA teams complete call coverage and consistent compliance visibility across every conversation.
\* Provides real-time agent assist by surfacing contextual guidance, scripts, and alerts during live calls, reducing handle time and supporting faster issue resolution.
\* Automates inbound and outbound call flows through conversational voicebots, freeing live agents to focus on complex, high-value interactions.
\* Supports multilingual speech recognition across accents and dialects, extending platform usability across diverse customer bases and regional contact center teams.
\* Delivers post-call analytics with configurable scoring parameters, enabling operations teams to track quality, sentiment, and compliance trends at scale.
\* Deploys across cloud, on-premises, or edge infrastructure, giving enterprises flexibility to meet data residency, latency, and security requirements.
\* Integrates with existing contact center and CRM systems, allowing voice intelligence data to flow into established reporting and workflow tools without rebuilding existing stacks.
\* Configurable escalation triggers and sentiment thresholds let operations teams define automation rules without engineering intervention, reducing time-to-deployment for new workflows.

## About the vendor

- **Company**: Mihup Communications Private Limited.

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bangla, English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
- **Available Countries**: India, Singapore

## Features

- Audio Capture
- Call Centre Management
- Call Monitoring
- Compliance Management
- Customer Experience Management
- Data Security
- Generative AI
- Natural Language Processing
- Quality Assurance
- Real-Time Analytics
- Sales Trend Analysis
- Sentiment Analysis
- Speech-to-Text Analysis

## Integrations (2 total)

- HubSpot Service Hub
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Speech Analytics Software](https://www.getapp.co.nz/directory/2043/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.getapp.co.nz/directory/2043/speech-analytics/software)
- [Sales Coaching Software](https://www.getapp.co.nz/directory/1411/sales-coaching/software)
- [Speech Recognition Software](https://www.getapp.co.nz/directory/1537/speech-recognition/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software)
- [Conversation Intelligence](https://www.getapp.co.nz/directory/3884/conversation-intelligence/software)

## Alternatives

1. [Observe.AI](https://www.getapp.co.nz/software/2037303/observe-ai) — 4.3/5 (3 reviews)
2. [CallMiner Eureka](https://www.getapp.co.nz/software/2036991/callminer-eureka) — 4.6/5 (5 reviews)
3. [Gryphon ONE](https://www.getapp.co.nz/software/2050160/gryphon-one) — 4.7/5 (9 reviews)
4. [QEval](https://www.getapp.co.nz/software/2043339/qeval) — 4.0/5 (20 reviews)
5. [Speech-to-Text](https://www.getapp.co.nz/software/2058741/google-cloud-speech-to-text) — 5.0/5 (3 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2080666/mihup-interaction-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/via-2/> |
| en-AE | <https://www.getapp.ae/software/2080666/mihup-interaction-analytics> |
| en-AU | <https://www.getapp.com.au/software/2080666/mihup-interaction-analytics> |
| en-CA | <https://www.getapp.ca/software/2080666/mihup-interaction-analytics> |
| en-GB | <https://www.getapp.co.uk/software/2080666/mihup-interaction-analytics> |
| en-IE | <https://www.getapp.ie/software/2080666/mihup-interaction-analytics> |
| en-NZ | <https://www.getapp.co.nz/software/2080666/mihup-interaction-analytics> |
| en-SG | <https://www.getapp.sg/software/2080666/mihup-interaction-analytics> |
| en-ZA | <https://www.getapp.za.com/software/2080666/mihup-interaction-analytics> |

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