---
description: Learn how healow Genie can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: healow Genie Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [healow Genie](/software/2080158/healow-genie)

# healow Genie

Canonical: https://www.getapp.co.nz/software/2080158/healow-genie

> healow Genie is an AI-based contact center solution that transforms patient service and engagement. Designed to enhance the patient experience, Healow Genie combines features of a traditional call center with the human touch of medical professionals. The platform's AI Agent provides patients with instant answers to a wide range of inquiries, from managing appointments and paying bills to requesting referrals and medication refills.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of healow Genie

 Provides 24/7 automated patient support via AI agent, ensuring patients get timely answers to routine questions.&#10; Allows patients convenient self-service for managing appointments, bills, referrals, medication refills.&#10; Connects patients directly with providers after-hours for urgent needs.&#10; Engages patients through two-way, natural language conversations for health reminders and improved compliance.&#10; Predicts and reduces no-shows with automated outreach to high probability patients, optimizing practice efficiency.

## About the vendor

- **Company**: eClinicalWorks
- **Location**: Indianapolis, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Per User
- **Pricing Details**: Contact healow Genie for more details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Chatbot
- Communication Management
- Confirmations/Reminders
- Customer Support
- Engagement Tracking
- Messaging
- Monitoring
- Multi-Channel Communication

## Integrations (1 total)

- eClinicalWorks

## Support Options

- Email/Help Desk

## Category

- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)
- [Patient Engagement Software](https://www.getapp.co.nz/directory/1359/patient-engagement/software)
- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Sobot](https://www.getapp.co.nz/software/2079329/sobot) — 4.9/5 (92 reviews)
3. [Conversational AI Platform](https://www.getapp.co.nz/software/2079861/conversational-ai-platform) (0 reviews)
4. [Sprinklr](https://www.getapp.co.nz/software/100180/sprinklr) — 4.3/5 (90 reviews)
5. [Gladly](https://www.getapp.co.nz/software/106673/gladly) — 4.8/5 (139 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2080158/healow-genie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/healow-genie/> |
| en-AE | <https://www.getapp.ae/software/2080158/healow-genie> |
| en-AU | <https://www.getapp.com.au/software/2080158/healow-genie> |
| en-CA | <https://www.getapp.ca/software/2080158/healow-genie> |
| en-GB | <https://www.getapp.co.uk/software/2080158/healow-genie> |
| en-IE | <https://www.getapp.ie/software/2080158/healow-genie> |
| en-NZ | <https://www.getapp.co.nz/software/2080158/healow-genie> |
| en-SG | <https://www.getapp.sg/software/2080158/healow-genie> |
| en-ZA | <https://www.getapp.za.com/software/2080158/healow-genie> |

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