---
description: Learn how Therap can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Therap Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Therap](/software/2080152/therap)

# Therap

Canonical: https://www.getapp.co.nz/software/2080152/therap

Page: 1 / 6\
Next: [Next page](https://www.getapp.co.nz/software/2080152/therap?page=2)

> Therap's comprehensive and HIPAA-compliant software is used in human services settings for documentation, reporting, EVV and billing.
> 
> Verdict: Rated **4.7/5** by 107 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Therap

 Provides documentation and tracking tools for service providers in healthcare and human services.
 Offers features, such as auditing, billing, case management, visit verification, and individual budgeting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 107 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Therap Services
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Therap for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Bangladesh, Canada, Kenya, Nepal, Nigeria, Philippines, Saudi Arabia, Uganda, United States

## Features

- Activity Dashboard
- Activity Tracking
- Attendance Tracking
- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management
- Compliance Tracking
- Customisable Reports
- Document Management
- Document Storage
- EMR/EHR
- For Long Term Care
- HIPAA Compliant
- Home Health Care Management
- Incident Management
- Insurance Eligibility Verification
- Lab Integration
- Medication Database
- Medication History

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software)
- [Assisted Living Software](https://www.getapp.co.nz/directory/891/assisted-living/software)
- [Home Care Software](https://www.getapp.co.nz/directory/717/home-care/software)
- [Long Term Care Software](https://www.getapp.co.nz/directory/911/long-term-care/software)
- [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software)

## Alternatives

1. [GEOH](https://www.getapp.co.nz/software/2080153/geoh) — 4.9/5 (171 reviews)
2. [eRSP](https://www.getapp.co.nz/software/2067747/ersp) — 4.2/5 (99 reviews)
3. [CareSmartz360](https://www.getapp.co.nz/software/141759/caresmartz360) — 4.8/5 (191 reviews)
4. [ShiftCare](https://www.getapp.co.nz/software/2050072/shiftcare) — 4.6/5 (178 reviews)
5. [Lookout](https://www.getapp.co.nz/software/2061974/the-lookout-way) — 4.7/5 (38 reviews)

## Reviews

### "Therap has been an excellent EHR" — 5.0/5

> **Karen** | *15 October 2019* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The user interface is friendly and self explanatory.  Loading is initial information into the system is facilitated through the use of excel for importing.
> 
> **Cons**: There is quite a bit of set-up involved, but worth the effort.  User privileging can be somewhat confusing .
> 
> Therap was our choice for a mandated EHR, but we are realizing the benefit of having real time data available for the individuals we serve.  The product will definitely streamline billing procedures once the initial setup is complete.

-----

### "8 years in and not regretting for one minute" — 5.0/5

> **Jennifer** | *7 February 2024* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicity for daily users but controls for admins
> 
> **Cons**: TMS does not stand alone, you'll need a LMS or other way to track and present your training

-----

### "Costly but effective" — 3.0/5

> **Lauren E.** | *1 August 2021* | Nonprofit Organisation Management | Recommendation rating: 6.0/10
> 
> **Pros**: Our case managers through the state can access just the information for which we grant permissions, making it easy to share what they need.
> 
> **Cons**: Features sometimes seek to change without warning. A feature will be a great fit for our need and then an update will happen snd the feature is no longer the same and doesn’t suit our needs in the same way.
> 
> Therap is one of the few programs  that integrates with the MO Department of Mental Health software and gives them access to the information they require. Of the options we had, Therap is far superior to any others for the multitude of feistiness it offers for internal and external users.

-----

### "Therap Review" — 5.0/5

> **Savannah** | *11 August 2026* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I like that they are implementing new AI features. I also like that you are able see what other departments input if you have the same client.
> 
> **Cons**: I wish Therap was more user friendly. There are a lot of sections that I am unsure where to upload certain things.

-----

### "Therap system" — 4.0/5

> **Lindsey** | *6 February 2024* | Individual & Family Services | Recommendation rating: 3.0/10
> 
> **Pros**: development for specific state regulstion
> 
> **Cons**: rollout, buy in \& creating training resourcex

-----

Page: 1 / 6\
Next: [Next page](https://www.getapp.co.nz/software/2080152/therap?page=2)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2080152/therap)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/therap/> |
| en-AE | <https://www.getapp.ae/software/2080152/therap> |
| en-AU | <https://www.getapp.com.au/software/2080152/therap> |
| en-CA | <https://www.getapp.ca/software/2080152/therap> |
| en-GB | <https://www.getapp.co.uk/software/2080152/therap> |
| en-IE | <https://www.getapp.ie/software/2080152/therap> |
| en-NZ | <https://www.getapp.co.nz/software/2080152/therap> |
| en-SG | <https://www.getapp.sg/software/2080152/therap> |
| en-ZA | <https://www.getapp.za.com/software/2080152/therap> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Therap","description":"Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries.\nThe system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.\nTherap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes.\nAdditionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2346cc53-560f-417d-b451-4cbde407826b.png","url":"https://www.getapp.co.nz/software/2080152/therap","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2080152/therap#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":107},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Health Care Software","position":2,"item":"/directory/61/home-health-care/software","@type":"ListItem"},{"name":"Therap","position":3,"item":"/software/2080152/therap","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/2080152/therap#breadcrumblist"}]}
</script>