---
description: Learn how Mindset AI can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Mindset AI Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# Mindset AI

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> Mindset AI is a cloud PaaS for mid-market to enterprise B2B SaaS teams to build, deploy, and manage embedded conversational AI agents.
> 
> Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Mindset AI

\* Allows non-technical and technical teams to build and maintain agents using a no-code visual builder alongside developer-facing tools, reducing dependency on specialized engineering resources.
\* Supports multi-agent orchestration so complex workflows can be distributed across specialized agents working in coordination, improving task throughput and reliability.
\* Provides built-in memory and context management so agents retain relevant information across interactions, producing more consistent and accurate responses over time.
\* Connects to external data sources, APIs, and enterprise systems through a library of prebuilt integrations, extending agent capabilities without custom development.
\* Delivers observability tools including logs, traces, and performance metrics so teams can monitor agent behavior, identify issues, and optimize workflows in production.
\* Enables role-based access controls and audit trails to support governance requirements and maintain oversight of agent activity across the organization.
\* Scales across deployment environments to accommodate growing workloads without requiring significant infrastructure changes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 15 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindset AI

## Commercial Context

- **Starting Price**: £30,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Analytics
- Attended Automation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- Business Process Automation
- CRM
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Content Library
- Contextual Guidance
- Control

## Integrations (9 total)

- BigQuery
- Cycle
- Dropbox
- Google Drive
- HubSpot CRM
- Microsoft Teams
- Slack
- Stripe
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)
- [Knowledge Base Software](https://www.getapp.co.nz/directory/2823/knowledge-base/software)
- [Learning Experience Platform (LXP) Software](https://www.getapp.co.nz/directory/1687/learning-experience-platform/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)

## Alternatives

1. [UChat](https://www.getapp.co.nz/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Celoxis](https://www.getapp.co.nz/software/9944/celoxis) — 4.5/5 (565 reviews)
3. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (809 reviews)
4. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Botsonic](https://www.getapp.co.nz/software/2071616/botsonic) — 4.8/5 (81 reviews)

## Reviews

### "mindset.ai" — 5.0/5

> **Kirsten** | *13 January 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. 

The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy.
> 
> **Cons**: Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases.
> 
> Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made.

-----

### "CEO REVIEW OF MINDSET AS A PARTNER" — 5.0/5

> **THERESA** | *12 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Love the team and the capability to build a business around their platform.
> 
> **Cons**: NONE - I'm very pleased with the investment they are making in AU for the long run and as a true partner.
> 
> EXCELLENT - It's a true partner mentality with an investment to help us build a business on their platform.

-----

### "Mindset AI accelerates your AI iniatives" — 4.0/5

> **Rodney** | *17 January 2025* | Professional Training & Coaching | Recommendation rating: 9.0/10
> 
> **Pros**: The Mindset AI platform is easy to use, thorough in its features, and constantly improving with new features to help refine your AI Agents.
> 
> **Cons**: The system can be from time to time a bit slow to respond.
> 
> While the platform is a quick and seamless way to build an AI agent, the team is incredibly responsive. They are always there to help, to guide, and to inform.

-----

### "Mindspan Licencing Ltd" — 4.0/5

> **Steve** | *10 January 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: That it was designed for our industry
Level of customisable features
The blend of resource and facilitation
> 
> **Cons**: Nothing comes to mind at the moment, we have been very impressed.
> 
> Excellent. Very collaborative. Always developing new features.

-----

### "It's all about the relationship" — 5.0/5

> **Paul** | *18 February 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers.
> 
> **Cons**: In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback.
> 
> Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship.  Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2079982/mindset-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/mindset-ai/> |
| en-AE | <https://www.getapp.ae/software/2079982/mindset-ai> |
| en-AU | <https://www.getapp.com.au/software/2079982/mindset-ai> |
| en-CA | <https://www.getapp.ca/software/2079982/mindset-ai> |
| en-GB | <https://www.getapp.co.uk/software/2079982/mindset-ai> |
| en-IE | <https://www.getapp.ie/software/2079982/mindset-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2079982/mindset-ai> |
| en-SG | <https://www.getapp.sg/software/2079982/mindset-ai> |
| en-ZA | <https://www.getapp.za.com/software/2079982/mindset-ai> |

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