---
description: Learn how Petboost can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Petboost Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Petboost](/software/2079571/petboost)

# Petboost

Canonical: https://www.getapp.co.nz/software/2079571/petboost

> Australian pet business software. Scheduling, payments, deposits, packages, automation. From $65/month, plus custom Enterprise. Subscriptions waived at higher payment volume. 1.2-1.4% booking fee. Unlimited team members. Built for groomers, daycares, boarders, trainers. 14-day free trial.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Petboost

\*Streamline Operations\*

Manage bookings, payments, invoices, and customer records from one dashboard, instead of switching between calendar apps, payment processors, and spreadsheets. Automation handles confirmations, reminders, payments, and receipts without intervention.

\*Protect Revenue\*

Card-on-file requirements ensure valid payment before booking. Pre-auth holds verify funds before appointments. Cancellation policies auto-charge fees. Deposits at booking: pre-pay in full, or a partial percentage or fixed amount.

Chase a missing agreement, card on file, or vaccination certificate with a one-tap SMS.

\*Grow With Right-Sized Pricing\*

Three plans for single-site businesses, plus Petboost Enterprise for multi-location groups (AUD):
- Business Pro ($65/mo): Growing businesses, 450 appointments/month
- Business Flex ($135/mo): Stripe card processing as on every plan, plus your own EFTPOS terminal if you prefer, 650 appointments/month, $0 offline fees, same features as Pro
- Business Max ($240/mo): Established operations, unlimited appointments
- Petboost Enterprise (custom): Multi-location HQ, a group page listing every location, consolidated billing. Contact for a quote.

Subscriptions waived at volume: Pro at $7,500+/month, Flex at $13,500+/month, Max at $20,000+/month.

\*24/7 Online Booking\*

Customers book anytime via a self-service portal, including after hours.

Size-based services, breed restrictions, animal-type eligibility, and vaccination requirements are enforced automatically.

\*Sell Packages\*

Prepaid bundles at discounted rates. Credits deduct automatically, and Magic Apply matches the right credit to an appointment for you.

\*Build Recurring Revenue With Memberships\*

Recurring plans with flexible billing and configurable benefits, as a percentage or a fixed dollar amount. Usage tracking, multi-pet billing, owner self-service, and automatic Stripe billing. Benefits can be applied retroactively to earlier bookings. Coexists with packages.

\*Stay On Top Of Vaccinations\*

Owners upload certificates, your team approves them, and bookings can be gated on approval. Vaccination protocols work out when each vaccine is next due and remind the owner before it lapses.

\*Collect Digital Intake Forms\*

Drag-and-drop form builder with electronic signatures, auto-sent on booking. Team forms let staff record stay logs, medication and incidents on the appointment, sharing only the answers you choose.

\*Run The Care Day\*

Rounds \& Tasks lists every pet in house at each care round, with the day's tasks, and gives each team member a My day.

\*Catch The Calls You Miss\*

Call Catcher Booster answers the calls you cannot take with a booking link by text or a voicemail.

\*Record What Matters To You\*

Custom pet attributes you define yourself, plus tags and custom fields. Filter your lists on any of them.

\*Market Without A Design Tool\*

Social Studio turns any service, package, membership, or course into a branded Instagram post.

\*Manage Courses\*

Native course system for puppy schools and training, with rolling classes.

\*Prevent Overbooking\*

Set limits per station, kennel, or vehicle. Real-time tracking with colour-coded indicators.

\*Unlimited Team Members\*

Add staff without per-seat charges. Role-based permissions included, plus user switching on shared front-desk terminals.

\*Scale With Petboost Enterprise\*

For groups running two or more locations. One Locations HQ dashboard with a group page listing every location, consolidated billing, one-click location switching, role-based permissions across sites, and a branded booking portal per location. Dedicated account manager, support and uptime SLAs, Australian data residency, and hands-on data migration. Custom pricing, contact for a quote.

\*Australian Support\*

Same-timezone support from people who ran a pet business ourselves.

\*Get Started\*

14-day free trial. Pay nothing today.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Petboost

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Flexible, transparent pricing built for pet businesses of all sizes.

Petboost offers three plans for single-site pet businesses - Business Pro, Business Flex, and Business Max - plus Petboost Enterprise for multi-location groups. No hidden fees, no per-seat charges, no module unlock costs. Choose the plan that fits your business today and scale as you grow.

Business Pro: $65/month subscription plus 1.4% booking fee and 1.65% + $0.30 Stripe card processing per transaction. Designed for growing businesses ready to automate. Includes online booking portal, Stripe payments with card-on-file, no-show protection, SMS + email reminders, Automatic Actions (auto-pay, auto-complete), packages and prepaid bundles, memberships and subscriptions, custom fields and digital intake forms with e-signatures, report cards, group courses, digital agreements, smart Google review requests, bulk SMS announcements, abandoned booking recovery, Grazi AI business assistant (beta), and Stripe Bank Feed sync to Xero. Process $7,500+/month in card payments and your subscription is waived.

Business Flex: $135/month subscription plus 1.4% booking fee and 1.65% + $0.30 Stripe card processing per transaction. Same feature set as Business Pro, but zero fees on cash, bank transfer and own-terminal EFTPOS payments. Designed for established businesses that already have their own card terminal and want to keep 100% of offline revenue.

Business Max: $240/month subscription plus 1.2% booking fee (lowest rate) and 1.65% + $0.30 Stripe card processing per transaction. Designed for established, high-volume operations. Unlimited appointments with no caps or overage fees, no fees on cash or bank transfer payments, higher SMS allocation, priority support with a dedicated account manager, and subscription waived at $20,000+/month card volume.

Petboost Enterprise: custom pricing for businesses running two or more locations. Run every site from one Enterprise HQ with centralised control, cross-location reporting, and consolidated organisation-level billing. Includes a dedicated account manager, priority support with a 99.9% uptime SLA, Australian data residency, and white-glove onboarding with hands-on data migration. Contact us for a tailored quote.

Localised payment processing: Petboost uses Stripe Connect, which means Australian businesses get local card processing rates (1.65% + $0.30 for domestic cards). Many US-based competitors process payments internationally, resulting in 3-5%+ fees for Australian businesses due to cross-border and currency conversion charges. With Petboost, you pay Australian rates for Australian cards.

All plans include unlimited team members with no per-seat fees. Unlike competitors charging $15-50 per additional staff member, Petboost never charges extra as your team grows.

No long-term contracts. No setup fees. No data migration fees. Cancel anytime. Start with a 14-day free trial (no credit card required).

A plan for every stage: whether you are scaling with automation, want zero fees on offline payments, running a high-volume operation, or expanding across multiple locations, there's a Petboost plan designed for your business.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- AI Copilot
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Animal Database
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Client Management
- Client Portal
- Cloud
- Communication Management

## Integrations (6 total)

- Petboost
- SendGrid
- Stripe Payments
- Stripe Terminal
- Twilio
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Veterinary Software](https://www.getapp.co.nz/directory/77/veterinary/software)

## Related Categories

- [Veterinary Software](https://www.getapp.co.nz/directory/77/veterinary/software)
- [Kennel Software](https://www.getapp.co.nz/directory/737/kennel/software)
- [Pet Grooming Software](https://www.getapp.co.nz/directory/811/pet-grooming/software)
- [Pet Sitting Software](https://www.getapp.co.nz/directory/897/pet-sitting/software)

## Alternatives

1. [Time To Pet](https://www.getapp.co.nz/software/108725/time-to-pet) — 4.9/5 (299 reviews)
2. [PetPocketbook](https://www.getapp.co.nz/software/2039867/petpocketbook) — 4.9/5 (127 reviews)
3. [Scritches](https://www.getapp.co.nz/software/2080667/scritches) — 4.7/5 (32 reviews)
4. [MoeGo](https://www.getapp.co.nz/software/109001/moego) — 4.7/5 (232 reviews)
5. [DaySmart Pet](https://www.getapp.co.nz/software/106315/DaySmart-Pet) — 4.3/5 (224 reviews)

## Reviews

### "Petboost has completely transformed the way we run our business." — 5.0/5

> **Annika** | *4 July 2025* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction.

What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes.

Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue.

Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS.

The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses.

Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything.
> 
> **Cons**: The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top.
> 
> Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention.

Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. 

It just works.

-----

### "A Game-Changer for Streamlining My Pet Business" — 5.0/5

> **Camille** | *21 November 2024* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients
> 
> My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. \[sensitive content hidden\] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2079571/petboost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/petboost/> |
| en-AE | <https://www.getapp.ae/software/2079571/petboost> |
| en-AU | <https://www.getapp.com.au/software/2079571/petboost> |
| en-CA | <https://www.getapp.ca/software/2079571/petboost> |
| en-GB | <https://www.getapp.co.uk/software/2079571/petboost> |
| en-IE | <https://www.getapp.ie/software/2079571/petboost> |
| en-NZ | <https://www.getapp.co.nz/software/2079571/petboost> |
| en-SG | <https://www.getapp.sg/software/2079571/petboost> |
| en-ZA | <https://www.getapp.za.com/software/2079571/petboost> |

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