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description: Learn how kapptivate can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: kapptivate Reviews, Pricing & Ratings | GetApp NZ 2026
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Breadcrumb: [Home](/) > [Performance Testing Tools](/directory/1299/performance-testing/software) > [kapptivate](/software/2079455/kapptivate)

# kapptivate

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> Kapptivate is a comprehensive platform for digital service monitoring and QA end-to-end testing. With monitoring and AI-powered testing, the system helps teams reduce QA workload, accelerate releases, and catch issues across all digital channels.
> 
> Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of kapptivate

• Synthetic testing: Kapptivate’s AI-driven testing automates test scenarios across all digital channels including web browsing, APIs, mobile applications, SMS, Voice/IVR and USSD. 

• Monitoring: Kapptivate monitors digital services in real time, detecting anomalies before they impact users. This proactive approach ensures that issues are identified and resolved promptly, protecting customer experience and minimizing downtime.

• Multi-channel coverage: Kapptivate supports comprehensive monitoring and testing across Web, API, mobile applications, SMS, USSD, and voice channels. 

• Integration and deployment: No-code deployment and seamless integration along with being GDPR-compliant

• Real-time alerts: Kapptivate provides alerts to designated teams when any anomaly is detected, allowing for immediate action.

• Collaboration: Built to support teams across marketing, product, QA, and DevOps departments. Kapptivate fosters collaboration through a centralized platform. 

• Scalable for large enterprises: Kapptivate is optimized for enterprises with high volumes and complex digital operations, providing scalable solutions that meet the needs of demanding industries.

• Accelerated Time-to-Market: By automating repetitive testing tasks and reducing manual workload, Kapptivate speeds up the release cycle, enabling teams to bring new features and updates to market faster.

• Data-driven decision support: Kapptivate’s insights and reports on service performance and testing results help teams make informed, data-backed decisions to continuously improve user experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: kapptivate

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Action-Word Testing
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anomaly Detection
- Application Management
- Assessment Management
- Availability Testing
- Benchmarking
- Bug Tracking
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Configurable Alerts
- Continuous Integration
- Cross Browser Testing
- Customer Experience Management
- Customisable Categories

## Integrations (6 total)

- Gmail
- Microsoft Outlook
- Microsoft Teams
- ServiceNow Problem Management
- Slack
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Performance Testing Tools](https://www.getapp.co.nz/directory/1299/performance-testing/software)

## Related Categories

- [Performance Testing Tools](https://www.getapp.co.nz/directory/1299/performance-testing/software)
- [User Testing Software](https://www.getapp.co.nz/directory/2075/user-testing/software)
- [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software)
- [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software)
- [Network Monitoring Tools](https://www.getapp.co.nz/directory/480/network-monitoring/software)

## Alternatives

1. [ACCELQ](https://www.getapp.co.nz/software/111257/accelq) — 4.9/5 (130 reviews)
2. [BrowserStack](https://www.getapp.co.nz/software/170655/browserstack) — 4.6/5 (749 reviews)
3. [TestMu AI](https://www.getapp.co.nz/software/111387/lambdatest) — 4.6/5 (543 reviews)
4. [QA Wolf](https://www.getapp.co.nz/software/2047371/qa-wolf) — 5.0/5 (68 reviews)
5. [Katalon Studio](https://www.getapp.co.nz/software/2050606/katalon-studio-1) — 4.4/5 (706 reviews)

## Reviews

### "MVola Experience" — 4.0/5

> **Hasimbola Tojonirina** | *1 October 2024* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: - Monitoring Visibiity and details.
- Facilitate go to Market with details 
- Dashboard for QOS
> 
> **Cons**: - Design (take Grafana as inspiration)
- Ability to manage device for phone robot (same error coming due to this)
> 
> Kapptivate is the eyes for MVola. 
Kapptivate help us for migration on testing

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### "Fully satisfied even after 3 years" — 5.0/5

> **erwan** | *13 September 2024* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Reliability, no crash for the past 3 years. Visual monitoring very helpfull for support team. Great user experience with the Kapptivate team
> 
> **Cons**: Need to be a developper to build new monitoring scenario. No versioning but I know it is coming soon.
> 
> Support team available quickly and efficiently. They help us mature our E2E strategy. Relationship with our business end-users improve thanks to the Kapptivate results

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### "KAPPTIVATE : Réactivité et Gain de temps" — 4.0/5

> **Alain** | *24 April 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Avant, il nous arrivait parfois d'être informé des dysfonctionnements par nos clients. Mais désormais avec la solution Kapptivate nous sommes alertés en temps réel en cas de dysfonctionnement sur nos codes USSD et nos applications, ce qui nous permet de prendre avec actions rapides pour améliorer l'expérience client
> 
> **Cons**: La configuration des uses cases des tests UAT semble un peu compliquée
> 
> Nous sommes satisfaits de la solution Kapptivate parce qu'en plus des alertes en cas de dysfonctionnement, elle nous fait gagner du temps sur les tests de monitoring et nous fournit un rapport sur le fonctionnement de nos différents short code USSD et aussi sur nos applications

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### "Orange Innovation (tests automatisés et monitoring d'Orange Money)" — 5.0/5

> **Fabrice** | *14 October 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: La double-grande efficacité de la solution sur plusieurs canaux (USSD, smartphones, web API), car sur les 2 volets: le testing automatisé et la supervision active.
En 3ème qualité (après KapptiTesting et Monitoring), la qualité de la solution de no-Code KapptiBuild (qui a réussi à couvrir le besoin en services digitaux locaux d'une dizaine de pays Orange Money)
> 
> **Cons**: Pas d'inconvénients, si ce n'est qu'un support soutenu côté client/intégrateur (ici, nous côté Orange Innovation \& filiales pays Orange Money) est recommandé pour bénéficier pleinement des bénéfices qu'offrent les solutions Kapptivate (Testing, Monitoring, la solution No-Code KapptiBuild)
> 
> Kapptivate nous accompagne au plus près depuis 10 ans dans l'évolution et le suivi opérationnel du service Orange Money dans près de 15 pays (majoritairement en Afrique). L'articulation entre la solution de Testing et de Monitoring (dans une même interface) est très intelligente, ergonomique, et a été la raison de sa rapide prise en main par plusieurs centaines d'utilisateurs au fil des années...

-----

### "Orange Guinée" — 5.0/5

> **Mamadou Bobo** | *6 September 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: La haute disponibilité, Innovation et la flexibilité
> 
> **Cons**: Le produit ne présente aucune anomalie pour le moment
> 
> Un outil de monitoring hautement disponible et très réactif / proactif

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2079455/kapptivate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/development-tools-software/a/kapptivate/> |
| en-AE | <https://www.getapp.ae/software/2079455/kapptivate> |
| en-AU | <https://www.getapp.com.au/software/2079455/kapptivate> |
| en-CA | <https://www.getapp.ca/software/2079455/kapptivate> |
| en-GB | <https://www.getapp.co.uk/software/2079455/kapptivate> |
| en-IE | <https://www.getapp.ie/software/2079455/kapptivate> |
| en-NZ | <https://www.getapp.co.nz/software/2079455/kapptivate> |
| en-SG | <https://www.getapp.sg/software/2079455/kapptivate> |
| en-ZA | <https://www.getapp.za.com/software/2079455/kapptivate> |

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