---
description: Learn how Solgari can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Solgari Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Solgari](/software/2079195/solgari)

# Solgari

Canonical: https://www.getapp.co.nz/software/2079195/solgari

> Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Solgari

360-Degree Data Hub: Solgari’s access to both structured data (CRM, ERP) and unstructured data (emails, chats, calls) is essential for training AI models and delivering accurate insights. Combined with omnichannel capabilities, this allows businesses to capture a full picture of customer interactions.&#10;&#10;Native Microsoft Integration: Solgari’s seamless integration with Microsoft Teams and Dynamics 365 means users can stay within the familiar Microsoft environment, reducing context-switching and boosting productivity. Solgari also leverages Microsoft Graph API for deeper AI-powered insights.&#10;&#10;AI-Driven Automation: Solgari automates routine tasks like transcription and summarization, while AI agents predict customer needs, enabling proactive decision-making. Future innovations include AI agents that can autonomously act on the data they analyze.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Solgari
- **Founded**: 2009

## Commercial Context

- **Starting Price**: €100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Multiple service modules all priced on a SaaS per user per month basis.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, European Portuguese, French, Portuguese, Spanish
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 158 more

## Features

- AI Copilot
- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Call Transcription
- Chatbot
- Computer Telephony Integration
- Contact Management
- Generative AI
- IVR
- Inbound Call Centre
- Outbound Call Centre

## Integrations (7 total)

- Dynamics 365 Customer Voice
- HubSpot CRM
- Microsoft Entra ID
- Microsoft Teams
- RapidStart CRM
- Salesforce Platform
- ServiceNow

## Support Options

- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1754 reviews)
2. [Convoso](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [InfoFlo](https://www.getapp.co.nz/software/91218/infoflo) — 4.5/5 (97 reviews)
4. [Genesys Cloud CX](https://www.getapp.co.nz/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
5. [CXone Mpower](https://www.getapp.co.nz/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)

## Reviews

### "Excellent call quality & collaborative features" — 5.0/5

> **Yvonne** | *20 July 2016* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It integrates very well with our existing Microsoft Dynamics CRM system and the range of collaboration features on offer if needed are extensive.
> 
> Call quality was a key priority for us and Solgari have delivered a cloud telephony solution which completely delivers on our needs in this respect. The ability to scale up and subscribe to additional features when needed has been a huge bonus for us too as the Solgari platform offers a number of cloud collaboration modules which are relevant to our needs.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2079195/solgari)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/solgari/> |
| en-AE | <https://www.getapp.ae/software/2079195/solgari> |
| en-AU | <https://www.getapp.com.au/software/2079195/solgari> |
| en-CA | <https://www.getapp.ca/software/2079195/solgari> |
| en-GB | <https://www.getapp.co.uk/software/2079195/solgari> |
| en-IE | <https://www.getapp.ie/software/2079195/solgari> |
| en-NZ | <https://www.getapp.co.nz/software/2079195/solgari> |
| en-SG | <https://www.getapp.sg/software/2079195/solgari> |
| en-ZA | <https://www.getapp.za.com/software/2079195/solgari> |

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