ClearDent
About ClearDent
ClearDent is a cloud-based dental software that helps attract, treat, and retain patients. Practices can optimize workflows, manage revenues, and make better business decisions using data-driven insights.
ClearDent offers a suite of tools to help practice optimize efficiency, productivity, and revenue. It helps streamline patient engagement, clinical workflows, team collaboration, and revenue cycle management. The digital imaging integration allows users to manage high-resolution images within the patient chart, enhancing diagnostics and streamlining patient communication.
ClearDent’s ensures safety and compliance as per ISO 13485:2016 certification. The software meets quality management standards.
Key benefits of ClearDent
•All-in-one dental platform - ClearDent combines patient engagement, practice management, and business insights into a centralized platform.
•Optimized workflows - ClearDent manages administrative tasks such as clinical notes, digital imaging, and patient communications.
•Revenue cycle management - It helps streamline insurance claims through its revenue management tool. The platform helps identify revenue opportunities, manage write-offs, and streamline accounts receivable processes. With automated explanation of benefits (EOB) adjustments, users can eliminate write-offs by ensuring accurate and timely claim processing, further optimizing the revenue cycle.
•Analytics and reporting - It helps generate insights into the practice’s performance through the analytics and reporting features. Track key metrics, manage inventory and lab cases, and make data-driven decisions to optimize operations and optimize profitability.
•Team collaboration - The tool helps manage teamwork with built-in features such as team chats, task management, and patient data exchange. ClearDent’s platform keeps the teams coordinated and efficient, optimizing overall practice performance.
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cleardent is the easiest dental software to use
Reviewed on 11/09/2022
I would choose Cleardent over any other dental software. Easiest to use.
I would choose Cleardent over any other dental software. Easiest to use.
Pros
The ledger and schedule is very flexible. You add appointments by hi-lite scheduler back ground. Can remove mistakes in ledger quickly and with-in a few clicks.
Cons
customer service is getting very slow. Can take hours for them to respond and help fix a problem. Need to hire more staff.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great if you are new to paperless charts
Reviewed on 21/08/2018
Generally I'm please that we chose Cleardent. I hope it becomes more popular in Ontario as the...
Generally I'm please that we chose Cleardent. I hope it becomes more popular in Ontario as the majority of new staff are unfamiliar with it.
Pros
Ease of use. It was easy to transition from paper. All staff from different generations and experience were able to adapt quickly. I like that the digital xrays are integrated rather than using bridging.
Cons
Customer support is mixed. I have solved several of my own problems because they insist something is not possible, when I'm sure it is.
Bugs that we find are not handled promptly.
Response from Prococious Technology
Thank you for your review, Dr. M. Sorry that our support team wasn't able to solve your problems. That is not typical, but they are human, so they will occasionally have off days. Hopefully next time they can get back to serving you perfectly. Also, you'll be glad to know that we are growing fast in Ontario, so you can expect more and more people to be familiar with our product there.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Cleardent
Reviewed on 21/08/2018
Some of the "easy fix" things they could change have not been addressed. it is frustrating to use.
Some of the "easy fix" things they could change have not been addressed. it is frustrating to use.
Pros
some of the accounting features, easier to deal with partial payments,
Cons
notes section, the multiple fields to click, can't read the notes like a piece of paper...have to scroll and click
Response from Prococious Technology
Hi Andrea, thanks for your review. Glad to hear that partial payments are something that we've been able to make easier for you! We often receive requests for small changes that we will evaluate and put in a sequence to address by our R&D team. If you have suggested these "easy fixes" already then they are already being evaluated/addressed and will hopefully be rolled out soon. Sometimes, however, an "easy fix" isn't nearly as easy as it seems with such an in-depth software. So please remain patient as we work hard to get address everyone's requests!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cleardent
Reviewed on 21/08/2018
Even from three time zones away, we are able to get timely and helpful customer support.
Even from three time zones away, we are able to get timely and helpful customer support.
Pros
Built from the ground up to match modern app, program look and feel, as opposed to other programs that are trying to keep the look they had from Win95 not to alienate old users.
Cons
It's not as well known and not taught at dental auxiliary schools. So almost all new staff will have to be trained on using it.
Response from Prococious Technology
Thanks for the great review, Dr. Zaretsky. We're very glad that you've been so happy with our software for over 2 years! You'll be happy to know that we are always working on our training options and partnerships to bring you more avenues for success!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cleardent helps us onboard new staff and help our patients effciently
Reviewed on 4/09/2018
Ease of customer service and friendliness allows the staff to take the step to call - not wait to...
Ease of customer service and friendliness allows the staff to take the step to call - not wait to ask myself or the office managers.
Pros
As a dental staff trainer, I love the training tool online. The basic framework is clearly reviewed, and I and the staff can spend more time training on specific areas.
I appreciate the ease of use and the reporting systems for our day and month end. Customer support is wonderful and the staff learn more each time they speak to someone.
Great job!
Cons
I would like to have the lab codes not automatically have a check mark next to it in the treatment planning area. I create templates that sometimes needs codes removed and now when remove all checked items is clicked a lab code is removed that was auto checked
ClearDent FAQs
Below are some frequently asked questions for ClearDent.Q. What type of pricing plans does ClearDent offer?
ClearDent offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Monthly fees after the initial setup cost and conversion cost (if required)
Q. Who are the typical users of ClearDent?
ClearDent has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ClearDent support?
ClearDent supports the following languages:
English
Q. Does ClearDent support mobile devices?
ClearDent supports the following devices:
Q. What other apps does ClearDent integrate with?
We do not have any information about what integrations ClearDent has
Q. What level of support does ClearDent offer?
ClearDent offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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